8163 results found
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Allow returning clients to log in when booking
The "boulevard booking" option allows clients to book appointments without actually logging in- this is causing our salon to run over on clients because we have some of them saved as 45 minute hair cut accommodations. When they use this booking option it bypasses their accommodation and books them at a shorter time than needed
4 votes -
Auto-populate forms (the opposite way)
Since we can't have the forms filled out by clients auto-populate the client's profile, could we have the client's profile auto-populate the form? This would save time for everyone and be a nice convenience.
If there is a change made to any of the contact information (name, phone number, email, etc.) a notice or flag could be added the client's account so we know something needs to be changed.
9 votes -
Calendar identifies first time clients
With previous software first time clients were flagged on the schedule each day. I appreciated this as an owner because it alerted me so I made sure to go introduce myself and chat with them for a minute and welcome them
12 votes -
offer code location setting - ability select/deselect all
currently the location selection for Offers will default to all locations and to customize this, we need to select each location individually. it would save time to be able to keep "select all" and de-select individual ones (for instances where most but not all are eligible). this becomes a little more manual the more locations exist
1 vote -
Ability to organize products
The business would like to be able to organize the view of the products within the dashboard how they would like. At this time they are automatically organized Alphabetically.
9 votes -
Online Booking Name Input
Letting the guest put who exactly the booking is for no matter the email address. We have moms booking for their kids all the time and its always under moms name. It would be super helpful if they could put who the booking is for.
5 votes -
Having the option of the emailed receipt on the customers check out screen so they can decide yes or no to that.
Within the checking out of the client they get all the way through and then we have to ask, would you like a copy of your receipt through email. A customer suggested they be able to say yes or no to this on the ipads
8 votes -
Ability to close out all messages at once
The. business would like to the ability to "Select All" and close out all of the open messages rather then having to open each message and close out.
26 votes -
Add Client's Phone Number to Calendar View
We would love the option to add the client's phone number to the calendar view OR the ability to add to the Staff Schedule report. We print either the calendar view or the Staff Schedule to give to the providers. We use this to issue points and the front desk has to look everyone up to get their phone number, which is pain point for us.
1 vote -
Add Sizes to Products
Allow us to add on product sizes to select when a customer is purchasing a product with multiple sizes
4 votes -
other payment on invoice
When applying other payment methods the invoice should state exactly what the payment method is in checkout.
9 votes -
3 votes
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Moving appointment after check out
You should have the ability to click and drag the appointment to move it after check out. Incase if is checked out at wrong appointment time.
52 votes -
PDF Product Commission Report continuous report
When I export the Product Commission Report (by pdf, .csv, or .xls) it puts every stylists on their own separate page or tab! Maybe some people like it that way, but I don't. Please add a report option to either run it by page, or run it continuous. As it is now, I have to manually highlight the info on my screen and then re-size my window and then right-click to print! Annoying.
1 vote -
Product Display
When we add products to a client ticket we cannot see the full name. And when we add product it moves to the top and we get lost. The entire product system is very confusing and overwhelming. As I am sitting in a staff meeting we are realizing we are all frustrated by this. Can we make this a more visible and smoother transaction.
3 votes -
1 vote
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A method of perusing what appointments have been rescheduled by date and service provider.
I love the cancellation page. At current to my knowledge there is no way to easily answer the question “who was scheduled at 3pm and then rescheduled?” A searchable method to find clients who moved based on original appointment date, service provider would allow better managing and analysis of movements and whether any actions are needed.
5 votes -
Send same day reminders only to unconfirmed clients
Option to send same day reminders only to unconfirmed clients.
6 votes -
New client referrals from one co-worker to another need to be traceable.
When a co-worker refers their existing client to a fellow co-worker there should be a way to record it in the system so we can run reports reflecting these new client referrals. Otherwise, staff can claim they never get referrals, when they actually do, but there is not a report to run & show it.
2 votes -
Email formatting when non white background is used
If creating an email with anything other than white background, a white bar will be included at the top of the email. This happens even with the included templates. Why?
2 votes
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