8542 results found
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Check in and checkout times added to appointment
Would be super helpful if you could add the times the client checked in for their appointment and what time the appointment was checked out in the appointment details for easy visibility.
9 votes -
Adjust offer code value for different totals and purchase items
Setting conditions for offer codes.
Example Spend X on X = X Discount
150 or more on gift card = 10% off
spend 100 on X product line = 15% off
Spend 200 in Spa Category = $20 off
We can do this in house but when making sales online, especially gift cards, we cannot have it apply to all gift cards. setting a condition would be helpful113 votes -
Shipping Cost Field on Purchase Orders
The business would like to include shipping cost for the orders.
6 votes -
Gift Card Enhancements
We use Gift Cards extensively and need to be able to see/distinguish when gift cards were purchased for myself or others. Otherwise at checkout it gets very messy.
Ability to see gift cards purchased for others in client profile
Ability to see gift cards gifted to/from another client in client profile
Ability to offer promotional gift cards (buy $100, get $50)
Ability to share gift cards with other clients85 votes -
Being able to sign multiple family members in with the kiosk. Now it signs in multiple sign ins under 1 name then combined when booked.
Being able to sign multiple family members in with the kiosk. Now it signs in 1 name multiple times. When that customer is assigned, it combines the multiple sign ins as 1 person instead of multiple. This causes issues managing the waitlist as the customers have arrived.
2 votes -
A report specific to individual service providers that includes service total, product total, gift card sales, tips, tax and payment info
A report specific to individual service providers that includes service total, product total, gift card sales, tips, sales tax, and payments; broken down into credit cards, cash, check, etc.
2 votes -
I wish there was an owner's app
We left Meevo and they had a nice app where we could cut data easily on historical performance for each location.
You can see yesterday, last week, this month, last month, Month-to-date performance. You can also compare that performance against a variety of time periods from your fingertips.
3 votes -
Reverse credit card fees when cc transaction if refunded
When a credit card refund is completed - the fees associated with that transaction should also be refunded. Especially because you do not allow for online booking using gift card/voucher. Last month, we had $3000 in refunds - so we were essentially double charged for those bookings.
6 votes -
allow text conversations to be pinned to the top of messaging
it can be hard to manage a sea of text messages, sometimes there are clients/staff we want to keep an eye on and pin to the top of the messaging page :)
8 votes -
Tab for Labs in the note section
In the note area there are small tabs- Allergies and medications and a note section. Adding a lab tab would be very helpful. Right now we are adding to the note section
12 votes -
Exclude Gratuity from Sales
Is there a way to exclude tips from sales (gross/net). I have to go into every spreadsheet I pull and manually adjust this.
21 votes -
Show Modifier Cost Breakdown
Right now modifier costs are totaled and can't be seen by client at checkout iPad. We have a lot of clients ask for a breakdown and then we have to handwrite it on random paper. It's weird.
For example: We have a service "Laser Hair Removal" with modifiers by area such as underarms, bikini, etc. We need to see the price breakdown by modifier from the client side and also in the "History Tab"3 votes -
Ability to keep resource when choosing "add to calendar"
Lumi Skin Bar would either like the resource to be remembered when "add to calendar" is used to book an appointment OR they would like a privilege setting to disallow front desk to use this button. Currently when they use "add to calendar" to book, BLVD doesn't remember the resource they intend to reserve.
2 votes -
voided purchase orders should remove the inventory from the system/reporting automatically
a voided purchase order should not go in to inventory & affect the numbers
1 vote -
Give me a total guest count at the bottom of the reports like other categories
On the reports we need:
total guest count- I am currently manually adding them and haven't found a total anywhere else
RTS total for the company- what percentage of my service sales is retail sales, what percent of my total sales is retail sales
Prebook % for the company not just individuals1 vote -
Make commission reports available only for the intended staff member.
Commission reports are either turned off, and no one can see them, or they are turned on, and everyone can see them. There needs to be a way for each member only to see their commission reports.
62 votes -
Please show the actual date on a note instead of "a month ago". It's really frustrating when I am correlating other notes and photos Thanks
Show the actual date the note was written
12 votes -
If a user logs into a new device it will be logged off its previous device excluding mobile devices.
If a user logs into a new device it will be logged off its previous device excluding mobile devices.
3 votes -
Tracking Outstanding Balances for Payment Plans
We need a way to track outstanding balance for customers on bigger packages. Some don't get approved through Cherry, etc. so we allow them make weekly payments throughout their 6-8 week package. There is a way to track customer credits but we need a way to track amount owed and ideally this would populate during checkout.
13 votes -
Waitlist on Mobile
The business would like the ability to view the waitlist on the mobile app.
46 votes
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