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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7751 results found

  1. have an option where certain people accepting new clients on certain days only (won't allow current clients to book that day ex: Wednesday)
    or certain stylists aren't accepting new clients so that others are more available to take them.
    some of these 30min appointment slots interfere with booking larger appointments.

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. It would be SO useful if we could hide or deactivate tags without completely deleting them. We have so many old tags on client profiles because there's a chance they might be useful later and so we don't want to completely delete them, but most of the time they are just cluttering profiles and appointments.

    1 vote

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    Waitlisted  ·  1 comment  ·  Admin →
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  3. Put an expiration on offers. We have monthly specials & weekly specials that I would like to apply it to

    9 votes

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  4. Ability to have classic as the default when clicking on the Reports tab.

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. It would be really wonderful if we were able to add emoji's when communicating with our clients through the message center. Just like the way we have emojis when messaging with the help center, but with our clients. PLEASE, PRETTY PLEASE!!!!!

    29 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  6. 8 votes

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  7. Notify of low stock items

    70 votes

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    Waitlisted  ·  15 comments  ·  Admin →
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  8. Having more options for repeating appointments would make scheduling easier for some clients. An example would be:

    • An appointment on the 2nd Wednesday of every month

    Basically any option that Google calendar has would be useful.

    3 votes

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  9. The new way of checking out clients has too many unnecessary steps. The old way worked better and was more efficient for both the clients and the stylists. The tip should go back to being asked before the payment because everyone asks if they can tip and I have to explain every time that is if after you pay. Also we should only have one step that you have to "confirm" the payment. Right now they have to press continue and then later confirm . The continue steps is unessascary and just makes the check out process too long.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. I think it would be wonderful if there was a way to require a finishing service when booking online. So after the client books a Root Touch up, the next required action would be to choose a cut/style or blow dry/style.
    This would be very helpful to minimize calling guests and rescheduling because the color service they are requesting doesn't allow time for finishing and therefore doesn't fit in the slot originally requested.

    If this is already available, my apologies. :)

    11 votes

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  11. Our salon is new to Boulevard and we use Tippy for our tipping system. We would love for Boulevard to consider integrating with Tippy.

    37 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  12. To comply with medical documentation requirements for review by a supervising provider, we need a way to assign documents to a specific user within our account. This is very standard in other medical aesthetic documentations systems.

    4 votes

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  13. Ability to schedule texts

    11 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  14. we have special that we would like a flat amount take off (and spread equally through all the services that are part of these specials).

    2 votes

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  15. If an appointment needs to be rescheduled due to a scheduling conflict, it would be nice to pause reminder texts/emails to the customer while still keeping it on the book so the front desk can reach out to customer

    2 votes

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  16. It would be great to have a confirmation window appear (similar to when an appointment is rescheduled) after you make edits to an appointment. Ex: change service, time etc.

    2 votes

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  17. 2 votes

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  18. Best implementation would show everything past 160 characters with red UI then showing how many additional messages would be used to send.

    2 votes

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  19. 2 votes

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  20. The new client experience page is useful for seeing many items in one location, I just found that it only shows two digits for the timeframe for online booking. I freaked out when I thought my booking was only open for 18 days. I then realized it was 180, but not showing the third digit. This is true on multiple browsers and multiple screen sizes.

    1 vote

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