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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8542 results found

  1. Something like the staff performance report mixed with the booked forecast report. I would like to see hours booked and hours scheduled along with the dollars booked for the date range.

    2 votes

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  2. Where are we on creating a report that separates taxable services and products from non-taxable services and products????? There are so many items that I had to list as retail for it to show up properly in the checkout area but they aren’t taxable so it’s becoming tedious

    1 vote

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    1 comment  ·  Admin →
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  3. We have two locations, although under the Manage tab for each location we have a different logo, which also shows up on the booking widget, it does not show up in the console when you toggle to a different location. It seems to default to the main global logo instead of the per site one. It is hard sometimes to know what site you are looking at because the logo is the same for both.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. during check out, give a prompt to charge the credit card on file, instead of automatically charging the card on file.

    3 votes

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  5. We need a method for providers to earn commission based on the sale price of the product unit credit. This way, when the credit is redeemed, the provider receives commission based on the sale price rather than the standard price of the product. Providers should only earn commission on the actual sale prices, not the regular pricing.

    1 vote

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  6. I would love to see more features on the app to make it eaiser for employees to manage out of the salon/spa.

    features such as the messaging capabilities
    seeing the product list so they can sell/ answer question out of work
    allow you to schedule add ons in the app
    view the waitlist in the app

    m any stylist/ therapist/ technicians deal with client schedules outside of business hours so I would love for them to have the ability to use the app for these features

    60 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  7. Would like easy visibility into start date directly on Membership page (vs in a report). Also, would like to be able to filter and/or search by plan name on this page.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. increase the number of photos that can added to a note

    2 votes

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  9. It would be a lot more efficient to be able to add an APPOINTMENT transition time rather than adding it to the SERVICE because sometimes we can have multiple services in one appointment that don't require transitions in between, only at the end but these services can also be booked individually so that's why they all need their own transition time with the way it is setup now.

    1 vote

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  10. Would like one set deposit amount or percentage for all services all providers rather than having to set at individual level.

    34 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. The app (iOS) recently started showing staff not scheduled to work but with timeblocks in their schedule when set to the "is working" filter. This is not the same behavior as the dashboard view. It is confusing to show staff that do not have open schedules and kind of misses the point of "is working" if they aren't scheduled to work.

    We often have lunch breaks blocked on every day even if someone doesn't work. This ends up having them show up on the schedule even if they aren't working.

    Please standardize this to match the desktop view (it worked…

    2 votes

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  12. BE able to either control franchisees marketing templates and outreach without being charged for it at the corporate level.

    Also, allow Franchisee sends out their own marketing, but can only access their client base.

    Requested by 4Ever Young, 45 location prospect.

    2 votes

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  13. Some retail items are almost idential except for strength, size, etc. so the most accurate way to select the exact item being purchased at checkout is to scan it. allowing front desk to type it in instead can cause errors so it would be great to be able to require that they can only scan a barcode in.

    2 votes

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  14. Inventory tracking so if we have zero of a product in stock, you’d be alerted that zero is in stock. We use remote client coordinators and they are not in store to check inventory. We do use product manager to see the inventory but it would be nice to get an alert in checkout regarding no inventory.

    59 votes

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  15. We have so many patients that book the same appointments over and over and they are booking multiple weeks/months out at a time. It would be SO much easier to be able to copy and paste the current appointment on multiple dates.

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. 2 votes

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  17. Zapier/Boulevard is currently limited to a handful of actions, none of which are product related. It would be helpful to have the ability to sell product on our business' external website and have the inventory count be updated and the sale recorded in Boulevard. Having those two actions added would open up a lot of possibilities.

    2 votes

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  18. Monthly memberships only offer & provision customer account with monthly credits |  annual membership = annual voucher - Automatically assign the respective memberships offering to that customer account.

    (Requested by Simplicity Laser, 26 location corporately owned laser studios. ACV: 133k)

    2 votes

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  19. It would be great to be able to allow the clients to pay for multiple months in advanced for membership renewal fees

    1 vote

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  20. only allow marketing emails to be sent on a per location client basis. Right now Franchisees are able to send marketing emails to other locations' clients due to having access to the full client list within the dashboard.

    4 votes

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