7434 results found
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1 vote
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Not allowing a service to me put on someones books if they do not offer it.
We have certain estheticians who do not perform certain services, but even if they are non assignable in the system reception is still able to book the service in. I know a message pops up that says "This person does not usually perform this service:" , but if you miss that they are still able to book it. The older system we used did not even allow us to move it over and only allowed estheticians who performed the service take the service. A way to have it not even be able to be booked on out end to make…
21 votes -
cash payment option for services priced at $0
It would be helpful to have a cash payment option for services that have been marked at $0.
4 votes -
Ability to Edit/Delete/Update payment methods through the API
Ability to Edit/Delete/Update payment methods through the API
We are building out our own custom Client Portal and want to offer our users the ability to update their payment methods. This includes deleting a card, updating a card (expiration date is key as this avoid them calling the front desk and having us do it - they can do it themselves)
6 votes -
Post appointment product recs
I would love to have a template made to send out the products we used and recommend to our clients after their appointment, I received this after a facial the other day and found it extremely helpful.
7 votes -
5 votes
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Detailed Receipt
It would be great for a client to receive a detailed receipt when checking out. As of now it only shows the main service on the receipt, if it could show add-ons it would very helpful.
31 votes -
client profile
It would be helpful to show how the appt was booked when viewing the client profile. Right now you can see if it was booked by client or staff when in the main calendar page, but not when in the client profile viewing upcoming appts.
17 votes -
Warn if a UPC or SKU is already in use when creating new products
When selling a gift card there is a pop up window if the card is in use. So, something similar when creating a new product (or duplicating a product) Just highlighting the field or the field label in red with a note that states "This [sku or UPC] is already in use" would be very beneficial to help prevent mistakes when entering products.
3 votes -
Viewing blocks on Professional app does not show all text that the block has and is cutoff at the edge of the screen, rewrap text plz
Currently long strings of text that exceed the width of display are cut off. Would be helpful if the text was rewrapped to be multi line on displays. On dashboard strings are cut by window size. On professional app it is cut off by width of mobile device.
4 votes -
Bring back the cancel button for Duo transactions
There used to be a "cancel" button when processing credit cards with the Duo. It would be nice to have that button back in the new flow. Occasionally the app or Duo lock up and the cancel button on the Dashboard end may be able to save the experience by allowing us to cancel from the desk.
4 votes -
1 vote
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Better credit card decline messaging
Better credit card decline error messages. More informative on why it declined, what it means, and what to do.
5 votes -
Special characters such as the Chinese alphabet supported within Forms
Some of the components within forms offer special characters such as the Chinese alphabet but that is not the case for all of the components. This should be consistent
1 vote -
employee discounts
We should be able to have a automated setup for employees to get % off products and services without an "Offer"...OR...Allow an option under "Audience" to have more selection options, for it to be auto-apply to employees selection.
1 vote -
Multiple choice has type option as well
When creating a new form, I would like to be able for a client to chose yes or no and then create a line that says "If yes, when?" that a client can also fill in. Instead of having to create a new text box for it.
3 votes -
More advanced Gift Card reporting
There is a report to see how much in outstanding gift card balance there is in total, but there needs to be a report showing how much of that balance has been used and when. Seems like the reports double-dip because when a guest comes in to use their gift card, it shows as additional revenue but it's actually only revenue we already had.
5 votes -
Gift Card Balance on Receipt
When a Gift Card is used to pay - include the remaining balance of that gift card on the receipt.
52 votes -
1 vote
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Create a requirement for when price is adjusted via appointment editor or checkout menu that a reason is required
If staff were mandated to put at least ~20 characters explaining the why of a price change and this was something that could easily be searched for then management would not only have a better picture of where pricing is wrong, they would also be able to spot the issues and errors.
We're having issues with this on both sides. I'd like to log when we are reducing things properly so that clients are better taken care of in the future. But also discover when staff are breaking protocol so that we can correct it and bring pricing back into…
1 vote
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