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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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  1. At the top of the Membership/Sales tab, it would be empowering to have an overview box with important information (the way you have a highlights box on the Client's Overview tab)... This highlights box should have the TOTAL # of recurring memberships, Gross $ of monthly membership $ coming in, and ARR annual recurring revenue projection, as well as # new members in past 30 days and # of lost/failed payment members in the past 30 days. Memberships are so important for medspas.

    1 vote

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  2. Integration with Fullscript to suggest supplements in wellness programs

    4 votes

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  3. It would be helpful to have the option to archive any charts even if they have been started or "in progress". This would be a nice option to have in case 2 of the same charts or open, or the opened chart was not used or a different one was needed.

    7 votes

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  4. It would be helpful to be able to run a report or a list of specific information, such as pulling all clients that have a birthday in August.

    2 votes

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  5. Create a trigger in marketing for canceled appointments, X amount of days after the appointment has been canceled.

    2 votes

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  6. Requested by: 4Ever Young (45 location prospect)

    3 votes

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  7. Prospect : 4Ever Young (45 location prospect ; franchise)

    Feature Request : auto-reschedule appointments when staff call out sick

    3 votes

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  8. Client notes listed can get lengthy when added to every appointment. It would be helpful if the notes would collapse and just show the date, then allow us to click on the date to expand each note.

    3 votes

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  9. Add the option to add text boxes and shapes such as circles and arrows. This is helpful for designating the technique used for the treatment.

    5 votes

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  10. Have the option to name a saved credit card as "primary" or "use for membership" for clients who have multiple cards saved on file so we know which card to use for checkouts. Often times clients dont know their card number so they end up having to pull their cards out to see which one they want to use anyway

    4 votes

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  11. Ability to limit the usage to memberships, packages, and vouchers to specific service providers

    5 votes

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  12. The booking emails from Boulevard are very abrupt and are not in the voice used with any of my spa branding, communication, or marketing. I also don't want clients having so many links and access tied into these emails. I didn't list spa hours in my company settings for a reason, but when a client clicks a link in the confirmation email, my hours are listed as CLOSED every day. Yikes. There are multiple things like this in these emails. Please let us configure our own confirmation emails.

    A lot of softwares have an html setup with fields that allows…

    5 votes

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  13. Currently form access is either all the way turned on or off. It'd be great if we could restrict access for certain forms/charts to protect sensitive client information.

    6 votes

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  14. 2 votes

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    1. Stylists should be able to see who booked the appointment from their app, not just from the receptionist's view on desktop
    2. It would be nice to see the whole week
    3. Sending messages through the app to contact clients/see confirmations
    4. Stylist could see their merchant account info in their app
    7 votes

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  15. Adding mandatory fields from the employee profile that must be completed in order to generate the employee's profile for new hires (eg. HR identifier, cert. number, etc.)

    1 vote

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  16. It would be very helpful if the business could receive some sort of statement of credit card fees charged broken down by card type (debit/credit) to have full visibility into fees being assessed by Offset.

    9 votes

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  17. Our stylists fill out a form with their client to ensure everyone is aligned on price. It'd be great if we could add services and add-ons into the forms and they bring up a total price that the client can agree to.

    This is in an effort to protect our business from clients claiming they weren't quoted a price.

    7 votes

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  18. Birthdays/holidays should be shown on Boulevard calendar similar to ICal. shows the event but doesn't block time.

    3 votes

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  19. Would love to receive an email at the end of the day with a daily summary without having to go into boulevard reports and filter out. A report that states all sales for the day, total appointments, any refunds and any other general important metrics. Other softwares like square do this and it was always a helpful way to review each day quickly.

    8 votes

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