7762 results found
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ability to see schedules open when synced to iphone calendar and not just see when there is a time block or appointment
ability to see schedules open when synced to iphone calendar and not just see when there is a time block or appointment
2 votes -
promo codes
Please add a little pencil after the promo code line...the way it is it is not recognized by anyone over 20 as a field that is editable. People do not read. It has to be a place that looks like you can put things. It currently does not. Any time we run a promo our older folks are super confused.
2 votes -
Custom KPI Reports
Ability to create in-depth reporting for KPIs & setting own KPI benchmarks (ex. client referrals, productivity, retention, reviews, % of booking as a business viewable all in 1 report)
13 votes -
The ability to add another field to the booking widget
On the home page of the booking widget where it has Individual app, group appt, gift cards. It would be helpful to be able to add another selection there.
1 vote -
not having multiple tabs for the same things
for ex. why cant everything 'service' related be under a single service tab? more room for user error when everything is all over the place
1 vote -
Ability to run report on Contact Center
Business wants to be able to run a report on all numbers that have texted the incoming line that are not yet clients.
1 vote -
Forms Without Signature Show Incomplete on Client Side
I'm not sure if there is an error or how forms are currently built. We send Pre-Appointment instructions and Post-Care instructions. These don't need to be completed or signed. On the client side, they see these forms are not completed and it's very confusing for them. There isn't anything that needs to be completed since they're instructions.
7 votes -
Allow clickability on product sold
Under reports > product sales. Would like to be able to click on the sale and have it populate to the actual sale to see who sold it.
7 votes -
Allow location managers to reactivate employee accountss
Allow location managers to reactivate employee accounts
3 votes -
Employee Certification Section
We would love to add a tab in the Staff section after the Compensation tab that allows us to add in any certifications our stylists have obtained and when they expire. This could include their state board certifications and outside education certifications. Keeping this information in their profile in Boulevard would alleviate the need for a third program to track this information.
3 votes -
4 votes
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Remote check in/out
Would be extremely helpful if there was a way to offer clients to do a remote check-in and out as they enter and leave the salon. this shouldn't be the primary check-in/out for clients but it would help tremendously since it has been difficult to hire and retain receptionists.
15 votes -
Fix your "beta" reporting
Fix "beta" reporting. It's as unreliable as it was in Jan 2020 when we signed up, if not slightly worse. Some days I can't get the Detailed Line Item report to work at all, and this is critical to our business as running payroll relies on it. This was in "beta" in late 2019... why isn't this fixed?
3 votes -
2 votes
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Client is able to choose multiple waitlist dates
I have had clients ask if they can choose multiple dates or chunks of time to be waitlisted rather than one day at a time.
243 votes -
Require that all orders be closed daily
Can't create a new sale the following day unless the previous have all been addressed, or can't close register for the day. This would help ensure orders are being maintained efficiently.
1 vote -
Privilege/permission settings for SKUs + Offer Codes
We have some SKUs and also some offer codes that we only want managers or our CX team using but there's no way to protect that in the dashboard. Right now, we will put "Managers Only" or "CX Only" in the name of a product or offer code but that can be a weird experience for clients and also makes it hard to enforce that only certain employees should be using them. It would be really nice when creating products and offer codes to be able to select which privilege groups can access them
3 votes -
lower credit card fees
There has to be a way to lower credit card fees. That was my only hang up with starting Boulevard. I was switching from Glossgenius that had a full percent lower fee. Shopify is also at 2.6% rate. Given that you have so many accounts, I feel that there should be a way to negotiate.
20 votes -
Mobile checkout with card present
for ease of use and to avoid CNP fee
139 votes -
Integration with SIS Prestige
Integration with SIS Prestige
1 vote
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