7749 results found
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Allow birthdays to be entered using keypad instead of dropdown.
It's time consuming to enter a birthday for anyone not born January 1, 2024.
1 vote -
Freeze Lift Reminder!
I think it would be helpful to have a section on the client account page that lists all of the clients who have frozen accounts. This way, we can easily see which clients are about to have their accounts unfrozen and contact them to let them know. We can also use this information to send out reminders to clients about their account status. This would help to ensure that clients are aware of their account status and are able to take appropriate action to avoid any futures refunds!
1 vote -
Inventory Tracking
Inventory tracking so if we have zero of a product in stock, you’d be alerted that zero is in stock. We use remote client coordinators and they are not in store to check inventory. We do use product manager to see the inventory but it would be nice to get an alert in checkout regarding no inventory.
45 votes -
Be able to change the service on the app
When a client is booked for one service and it was wrong the ability to completely edit that service and add the correct one is necessary. The ability is available on a computer but I don't have access to that all the time.
3 votes -
Reporting for non taxable product sales
We need the ability to view reports for nontaxable product sale items. Ie if a hair extension is sold and used in a service it is a non-taxable item in our state vs selling a retail hair care product which is taxable. There is no way in reporting to separate that.
1 vote -
Service Lists by Provider
There should be a condensed way to be able to look at the full service menu for a provider. If someone wants a list of all services that they are coded for, we should be able to easily pull that list up and either email, download, or print it. Also, when we are booking an appointment in the calendar - we should be able to pull up the provider and see a condensed list of their services... not all the services in the company.
12 votes -
Filter to see who hasn't booked an appointment
It would be great if the client filters were able to filter "appointment count" at 0 appointments to see who hasn't completed was yet.
3 votes -
automate new guest follow up communication
We are having to manually send texts/emails to new guests asking them to fill out a survey in exchange for gift vouchers for their next appointments. I'd like the system to be able to enter a new guest into a 3-6 month after visit flow where we can send them reminders about our loyalty program, survey their experience, video links on hot tips...all to stay top of mind and add value to their experience.
43 votes -
When putting a client on a membership that is a monthly reoccurring payment, instead of options for vouchers & subscription do account credi
Clients that want to bank their money for future services. Do a monthly recurring payment that goes immediately to an account credit instead of a voucher.
6 votes -
Assign Resources to Staff
The business would like to be able to have a resource assignable to a staff member rather then a service.
13 votes -
Forms Auto Fill
If you fill out the forms and on the first form they put name and dob it should autofill the rest on the next forms. Along with the date should transfer over
45 votes -
Membership minimum commitment required
Ex: customer must be a member at least 3 months before being able to cancel
4 votes -
Future Appointment reporting
Would like to be able to pull a report that shows for future appt how many member appts there are, non member, returning customer non member, start a membership etc.
25 votes -
Pop up alert option
Create a pop up alert option as a reminder in a clients chart
10 votes -
Create two separate privilege groups permissions for enabling/disabling services and creating new services
Currently 'Edit services' controls if an employee can toggle off/on services and create services. There should be two separate permissions, one that controls toggling services off and on and one that controls creating new services.
4 votes -
1 vote
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On the "Manage" tab
The scheduling should allow you to schedule employees every other week recurring.
1 vote -
3 votes
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have a payment distribution report in the actual reports tab
having a Payment Distribution Report that shows you all the payment types you've processed. You can see your total cash, check, and credit card transactions and other types of payments. Within the actual reporting tab. having to go to payment processing to see this report is just an extra step.
1 vote -
Multiple Locations Naming Conventions
Due to our salon having two locations, and we have stylist that work at both locations, sometimes the clients get confused and end up going to the wrong location for there appointment. The confirmation texts only have the main name for the salon and time. I believe the text should also include the location of which salon they are booked and what services they are booked for.
4 votes
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