8533 results found
-
Membership Refunds/Dates
Would like this added to the Membership tab... If payment has failed and the client has put a new payment on file... it charges them for missed months but it would be better to know what months were missed on the order notes or invoices. We have had a few client issues with this because they get charged multiple times in a month to catch up and don't understand why. So there needs to be a change in wording on the receipts. Also on the backend, it would be nice to see when we refunded the membership in the membership…
2 votes -
Quickly view which locations a product is active at from the Gear icon
I'm in the process of downsizing our retail based on how many of each product is sold at which location. We already don't sell specific things at different locations, but it's hard to remember these without switching locations each time to check. I would love to be able to:
- go to the gear icon, then 'products'
- select a product to edit
- view in the editing panel which location has this product activated, and how many are currently in stock
- a bonus would be to see how many minimums that location also keeps on hand!This would…
2 votes -
9 votes
-
Notification to Owner of all new bookings
Meevo had the capability to set up custom notifications where I as the owner could get an email or a text for every new booking. I loved it as it always kept me aware of how we are doing on bookings. I know theres a notification bell on the dashboard but that only shows online bookings. I would like to see all bookings- via reception etc
8 votes -
1 vote
-
Staff Tags
Similar to client tags, being able to tag staff members and filter the calendar by those tags.
Example use case: narrow down calendar by service speciality.2 votes -
Apple Calendar needs to update rescheduled appointments
If clients reschedule their appointments, they get a new text & email confirming the change, but when they click "add to my calendar" it doesn't get rid of the original appointment, so they will now have 2 different appointments on their calendar. Has caused confusion for several clients.
2 votes -
sales summary report if you could click on one of the categories and it would have a drop down
it would help if on the sales summary report if you could click on one of the categories and it would have a drop down that would show all transactions under that category.
4 votes -
Gridlines on photo uploads
There should be an easy way to standardize photo uploads. Gridlines or a template would be helpful
14 votes -
Expiration dates with products
With products you sell/offer at your business, you can have the option to tie expiration dates to that product to help when doing inventory, to keep track of when stuff is expiring and you need to order more, etc.
46 votes -
Ability to add a note when adding account credit or a voucher to someone's account
When manually adding account credit or vouchers to a client's account it would be nice to have the ability to add a note to describe why they're being added. Sometimes they're due to previous circumstances or customer service, so adding the reason would be helpful for questions in the future
67 votes -
gift cARD
Gift Card browse option by date.
9 votes -
Commission calculations should be done with the business charge taken out after the %percentage is figured.
Make the commission report able to toggle so the business charge can be taken out after the providers commission % is figured.
2 votes -
1 vote
-
New Customer Services vs. Existing
We require new patients/customers to pay a deposit (to protect against no shows). Unfortunately, there is no way to distinguish between current customers and new customers. We need a gateway (are you a new customer question) OR ideally a way of showing certain services to new patients and certain services to existing patients. This has become a big issue as rather than booking under services titled "New Patients to XXXXX Start Here" since they require a deposit, they circumvent the system and book under other services.
4 votes -
Manage Access Option and for ALL Summaries and Reports
Right now only Reports has the option to give certain individuals access to view if they do not have it. I would love to see this on summaries as well, so that certain reports can be viewed and printed by eligible staff members, while other summaries owners don't want employees to be seen can be hidden. I would love to print the Daily Summary so I can see the payment methods and make sure the receipts add up to the report, while still hiding the Commission Summary for example.
5 votes -
orders
Adding who completed the order on the first page, "orders" or even on the purchase itself vs, having to open every receipt to see.
2 votes -
1 vote
-
Marketing
The Marketing suite is horrible! It is so difficult to use. You need to make it easier because it is also extremely expensive. I left Booker to come to you and their marketing suite which is called Frederick is easy to use. With you guys I had to get mailchimp to send emails. I am not happy about this at all.
1 vote -
Rescheduling Option
If we know a patient needs to reschedule but they don't yet know what time would work for them or they haven't responded back to an offered time...there should be a wait list spot for us to move the unscheduled appointment to until they respond. This way we can move it off of the schedule to free up their original spot for other patients but not have to cancel and remake there appointment when they do eventually respond/or are ready to reschedule and the appt can keep its original notes etc.
1 vote
- Don't see your idea?