7470 results found
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Slack integration for blvd help chat
This would be instrumental in helping businesses that have staff all over the place work together alongside Blvd in-house support. I'm thinking that the Blvd helpchat (bot or person) can communicate with the slack channels for Blvd businesses. Advantages include, does not require full instance of dashboard to ask for help, can have group chats and bring other staff in so that multiple operators can get the solutions from Helpchat without having to copy/paste and screenshot things to each other, provides service providers who never use dashboard to get a way to seek assistance on using features.
1 vote -
Implement integration with GoHighLevel
It's a useful software that would be very useful for salon and spa owners.
3 votes -
Allow Businesses to Set Expiration Dates on Gift Cards
There is no nation-wide rule that gift cards cannot expire. Federally it is actually five years so if anything, you should have it set to 5 years and then allow each account to implement their own state wide laws. It is not required by law that you police this. Every other booking company and every other gift card system that I have ever used allows for businesses to implement expiration dates on their gift cards. This would be an easy feature to add since you already have exp dates on series.
It is important for businesses to have the option…
32 votes -
Revise Email Receipt so Request for Review is visible within a mobile screen
I agree with others that we should have the option to text the receipt but more importantly that the prompt to leave a review should be visible within their mobile screen. Clients see that it is simply a receipt and do not scroll to the bottom to see that they are being asked to leave a review. We would greatly appreciate this so we do not have to keep verbally giving these instructions and come across as desperate for reviews!
3 votes -
Register function to view denominations and activity log of denominations
Have a register feature to view previous and closing day denominations and also keep security of business data in mind
- View denominations when exchanging cash for change
- Taking in cash
- Also have audit reporting capabilities for overages/shortages6 votes -
male or female
The ability to indicate if the client is male or female in addition to preferred pronouns
5 votes -
Include 50% charge policy in automated texts
We would love the automated texts to include the 50% charge policy, so when they are charged they aren't blind sided by it.
23 votes -
giftcard with Expire dates
Let us have to option to add an expiration date to our gift cards. We do gift card specials sometimes but we like to run them to be used by a certain date
3 votes -
Change appointment tile color in Front Desk tab for each appointment stage
It'd be great if the appointment tiles in the Front Desk view changed colors depending where the client is in their appointment process so that receptionists can easily identify what stage the client is in.
2 votes -
Employee messaging system in the dashboard
Create an employee messaging system from within the dashboard.
31 votes -
Marketing database
Have a database that may not be clients but wants to receive marketing. Aka emails/texts. And the ability to add clients by email only (no first/last name) to this database.
9 votes -
Remove time zone from reminder texts
Is it necessary to list the time zone on a reminder text. LETS REMOVE IT! Its insignificant!!
1 vote -
Don't allow products with an inventory quantity of 0 to be sold
Don't allow products with a current quantity of 0 to be sold or have a pop up that warns that the quantity is at 0
5 votes -
The ability to checkout services without the services being performed the same day
The ability to checkout services without the services being performed the same day
2 votes -
Setting that when last user clocks out on a dashboard instance that it automatically logs out as well.
This would be to make sure that when the next person comes in the morning that they are using their account in order to do things. Often we accidentally use whatever is logged in and this causes poor record keeping.
Caveat would be an admin/manager clocking someone out and getting kicked off, perhaps an available bypass; "there are no users clocked in, Boulevard will self log out in 10 seconds unless you would like to bypass this"
1 vote -
A way to manage when services are charged differently. Managers need quick and visible way to see pricing exceptions
Sometimes staff will manually adust prices rather than apply a discount or an offer. It would be instrumental in analytics if there was a UI element that showed upon glance at a calendar view which checked out appts had any form of discount/offer/adjustment for a couple reasons:
When a service price should be updated to reflect what we are charging instead
When a staff member is discounting improperly or not to SOP
When a staff member is violating pricing agreements
When some issue occurred and a manager should follow up with staff on whether something poor with the service occurred…1 vote -
Disable auto text responses
We do not use the text feature and I cannot remove the "REPLY YES TO CONFIRM" message in the auto text. Even though I've typed in the additional message of "DO NOT RESPOND TO THIS TEXT IT IS A ONE WAY AUTO TEXT SYSTEM" we still get clients who don't read and disregard this. We have our own studio iPhone. The whole auto text and reminders need severe improvement and further flexible customization options.
1 vote -
Membership Funds Roll Over if Not Used
Our clients pay $99 monthly membership fee and get access to different services. However, if they don't come in that month rather than just losing their money we'd like to be able to bank the $99 for them to use towards other services in the future. It could be applied to products, injectables, a future service, etc...
1 vote -
Loyalty program for members
It would be nice if we can offer our members an additional perk from the loyalty program, since they are also loyal to us as members. The ability to differentiate points earned and/or redeemed for members vs. non-members would be great (i.e. members earn 2 points for ever $1 spent, non-members earn 1 point).
ALSO, would love to reward our members for just being members! For example, after their first 3 membership payments, they automatically get their next month free.
10 votes -
Multiple Appointments and Pre-booking Guests
When a guest has more than one appointment booked, it would make sense that if they were making more, that Boulevard would prebook from the farthest appointment out, not the next upcoming one. It would prevent having to manually count how many weeks to book past their farthest out appointment from the day they are here or having to remember when their farthest out appt is. It is a lot of guessing and counting when it could be simplified to automatically prebook the set amount of weeks after their furthest out appointment.
1 vote
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