7750 results found
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Multiple Locations Naming Conventions
Due to our salon having two locations, and we have stylist that work at both locations, sometimes the clients get confused and end up going to the wrong location for there appointment. The confirmation texts only have the main name for the salon and time. I believe the text should also include the location of which salon they are booked and what services they are booked for.
4 votes -
Have a "search" function in Business and Location Manager. For example, "services"
When a business location has a long list of services, you have page through until you find it service in managing location or employee. A search function would be helpful.
7 votes -
Product cost to service
Product cost to do a service. This way you can see your profit margin example : Blonding service... how much for shampoo, conditioner, backbar products, lightener
12 votes -
Add Visibility Toggle to "Staff Roles" Field
Add visibility toggle to "Staff Roles" field.
We utilize this field as a workaround for creating commission reports. This was taught to us by one of our onboarding specialists. Unfortunately, the "Tiers" we created can be seen in the booking widget. Please add a visibility toggle so we can hide it!
1 vote -
leads
Add a tab for business' to see clients who started booking an appointment but did not finish the process. This will allow business' to reach out to the client to help finalize the booking, answer questions a client might have, etc.
4 votes -
Show Modifier Cost Breakdown
Right now modifier costs are totaled and can't be seen by client at checkout iPad. We have a lot of clients ask for a breakdown and then we have to handwrite it on random paper. It's weird.
For example: We have a service "Laser Hair Removal" with modifiers by area such as underarms, bikini, etc. We need to see the price breakdown by modifier from the client side and also in the "History Tab"2 votes -
Have a "Please compete form" reminder email instead of only "confirm appointment" email
Sometimes we need to add additional forms after a client has already confirmed their appointment, and we are forced to have them fill out the form in-office because the "resend form reminder" email sent to them says "confirm your appointment" instead of something like "please fill out this form". So patients do not complete the form because they have already confirmed their appointment...
6 votes -
sms
Marketing (and if possible confirmation/reminder) SMS needs to be separated from dashboard. Sending out marketing texts to even a few hundred clients pushes all of your active messages down below all of the marketing. You then have to scroll through hundreds or thousands of texts to find the messages you were working on with clients. This makes me not want to use this very valuable feature within BLVD. Is there a way to filter, or move these to a separate area?
1 vote -
3 votes
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Aspire Rewards Integration
Automatically sync and utilize Galderma Aspire Rewards.
9 votes -
privilege for mobile vs dashboard
Separate privilege setting for mobile and dashboard
4 votes -
Allow updating waitlist notes from the note
Add an Edit button to the notes on the waitlist.
It is so annoying to click to read the note, then have to click away, click edit, then click in the note area, then type the update to the note. 90% of the time we need to update the note immediately after/while reading it. 99% of the time nothing else about the waitlist entry needs updated (I honestly can't think of a time that I ever changed a waitlist entry outside of updating the note)
1 vote -
work on forms for group appointments
I am not sure if it is clearly marked and people aren't figuring it out, but 9 out of 10 times the forms for a group appointment are completed for the wrong people. Often the "guest of" form is completed in the name of the primary person and the primary person does not have any forms completed.
I am not sure if something can be done to make this more clear, or easier to get right.
A confounding factor is that forms cannot be moved between profiles. So we are stuck working around how to get the forms to the…
1 vote -
Allow commissions to go directly into merchant account
Instead of having the entire service amount go into the, in our case, independent contractor's, account, and then having to invoice them; allow the commission amount to go into their account. This allows both the contractor and our business to get paid directly and removes the headache for every to have to create and pay invoices and move money all over the place.
1 vote -
Check in Process
If the client is already booked with us they should only have to enter either there phone # or there email and not have to retype all the personal info each time they check in. Also it would be great if they where able to pick what service they are there for when checking in for there appointment
10 votes -
reports fields
beta reports should be able to add all fields associated with an object. so if I want a product report i should be able to ahve a report with all fields related avaialble in the report. I cant export a report with the item. the current on hand inventory and the desired on hand inventory
4 votes -
Credit Cards on File
Show in the actual check out that they have a card on file maybe by upcoming appointments? Instead of it just showing when you click on their appointment to check out or when you click into the dropdown for credit cards!
4 votes -
click to orders from reports
Ability to click order number and be brought to the order
1 vote -
4 votes
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Saved Day View
We would like to be able to have a Saved Day View on Boulevard.
For example, on Booker, we can customize and save the schedule view base on the day and when another employee logs in, they are able to select that view so the schedule is organized for them.
Management for our spa prepares this for the front desk employee so we know exactly what the rotation of massage technicians is for that day.
3 votes
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