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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8533 results found

  1. If a patient is paying in the future or owes for a package, etc., it would be nice to be able to schedule an invoiced date in the future.

    7 votes

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  2. Vitals section that is persistent for each visit that is easily viewed and able to show record of previous vitals values (weight, BMI, BP, etc) from each visit.

    13 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  3. I understand your can send reminders for forms prior to appointments. However, we've run into a situation where forms weren't completed before hand and the patient some how made it past our front desk without completing them. There should be a way to send these forms to a patient after their appointment. The only way to do that now is to send them PDFs of the forms which is very inconvenient.

    52 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  4. It would be valuable to understand the volume of cancellations by channel - manually by a glowbar team member or online by the client via the client portal

    1 vote

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    0 comments  ·  Admin →
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  5. We use the tag system heavily operationally, so all our team members need to be able to see tags. I would like to restrict service providers to limiting client contact information for important security and business protection reasons, but I can't because they would lose tag visibility which they need to perform services accuratly. Separating this in permissions would be a HUGE win for us.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. Can you please allow us to eliminate certain service categories from the "Group Bookings"? Or find a better way to do "couples bookings"? Our clients are not easily navigating the BLVD site

    9 votes

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  7. Ability to limit the # of add-on service options required to book (e.g. minimum and max) an appointment. Ex. 1 add-on for a 60-minute massage vs 2 add-ons for 90-minute massage.

    2 votes

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  8. We need to be able to alphabetize forms in the client profile tab as it makes searching for specific forms/charts much easier.

    25 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. When editing client or product details, there is no warning if you close the popover without saving your changes. The system knows there is a change because it highlights the "save" button, so it should be able to alert me if I didn't click the save button before leaving.

    It isn't often, but I occasionally leave the screen thinking I saved the changes and they are all gone forever.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. A section to see provider's private calendar link and add outside calendars as well

    3 votes

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  11. It would be helpful for us to have the ability to block certain staff members from viewing other staff members synced calendars.

    Additionally, a privilege group that would allow us to provision this would be great.

    3 votes

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  12. Have a Prep Time option for services. We have a shorter transition time for most of our services. However, we have a couple services that need more time to set up. We arent able to predict what services may come before it which would mean we may have a shorter time to prep for that service.

    6 votes

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  13. Printing anything on is so hard. Please make it easier to print any no show list. Cancellation list or even service pricing. Printing is so difficult here!!!!!

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. We need to know where we are getting our leads from so we can adjust our marketing budget accordingly. ie google, yelp, facebook, etc.

    3 votes

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  15. Is there a way to turn on settings so that guest information must be different for guests booking with two people?

    2 votes

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  16. 1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. I would love to see us collect more data, I want to be able to mark client details fields as mandatory - this would also allow us to build better audiences. For example First Name, Last Name is mandatory but also we want to make birthdays, phone numbers and emails so that patients can be contacted for reminders or marketing etc.

    I need this to hold my staff responsible for collecting it as well.

    3 votes

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  18. When our photo's are being uploaded to our patient file it's telling us it too big. Being able to upload a 'bigger' file would be helpful.

    2 votes

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  19. We would like the status of the attached forms and charts to display on the appointment time block on the calendar view.

    This would allow for the easy gathering of this information at a glance.

    2 votes

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  20. It would be great to be able to go to the Client tab and choose Member under the "add filter" section. This would help us filter through more efficiently and keep up with membership status, unused vouchers, communications, etc...

    2 votes

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