7471 results found
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assign equipment to room
It would be very helpful if you could assign equipment to a room.
6 votes -
Cancellation Fees owed Text message
When someone's card declines for cancellation fees. We would like there to be a way that we can
a) notify them that they owe those fees before booking again.
b) allow a deficit be put on their account that needs paying before they can book again.
it is really hard to keep track of this via notes in the system and word of mouth.5 votes -
Implement QR Codes for quick checkout
It'd be great if we could generate QR codes that load client carts after seeing a provider to allow for faster checkout during events and sales.
1 vote -
set number of payments with memberships
We have several different membership options and we cannot set an end date. So we've had to refund if we miss canceling it at the term end. Right now it just goes month to month continuously. NEED term limits and end date selections
2 votes -
Downloaded reports have usable data
Downloading to a *.csv file results in unexplainable date formats that are not readable for graphing our analysis like Code Interpreter such as spitting out a date in this format: 2022-11-30T00:00:00
Why would BLVD just export it as a normal date? This is the case for numbers too. Almost every other report I download to analyze requires converting downloaded numbers into numbers because BLVD default is downloading them as "text". These are extra steps and burdensome to small business owners who should expect numbers to be downloaded as numbers and dates downloaded as usable date formats.
6 votes -
Do not charge for marketing.
It feels cheap and the marketing is not robust enough to merit nickel and dimeing us. If the eblast capability were better, but the current email ability is limited. Yes, I'm salty. Consider an integration with a better marketing crm site like mail chimp, constant contact.
18 votes -
Buy one get one free offer codes
Ability to create a buy one get one free offer code
19 votes -
Pharmacy Phone Number
Please add an option to LINK pharmacy phone number to patient form.
4 votes -
Enable editable effective date for custom commission override
Please allow us to have 'effective' dates that are editable for service commission overrides like you can for standard commission rates set in the 'Compensation' tab.
2 votes -
3 votes
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Multiple Job Roles/Clock in rates for one person
For instance, some days I do permanent makeup, some days I do lashes, and some days I work on management duties in my office. Currently I have to have 3 separate staff profiles for this which is confusing. It would be nice to have the option for staff/owners to clock in under specific roles instead of having to create multiple staff profiles for one person. The same applies to staff. If they are training I still need them to clock in, but I need them to clock in for training, not for services as they are paid at a different…
11 votes -
Filter new client's and seeing if they prebooked or not
New clients -> did they book another appointment -> which clients did v which clients didn’t.
Run another report -> which clients had a consultation -> which clients booked an appointment after that specific consultation
2 votes -
Expanded Reporting
The business wants to be able to run reports on new clients specifically who are coming in for their first appointment so she can create a welcome bag.
2 votes -
At times clients say they do not receive SMS from us. I do understand there sometimes is carrier blocking, but it would be nice if BLVD show
.... showed in the messages itself as new notifications that the text wasn't received or was blocked. This would potentially allow responsible businesses to take into account that there was no receiving of the text so they could call them instead or otherwise.
10 votes -
2 votes
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Ability to restrict tags to be for either appointment tagging or client tagging exclusively.
Sometimes tags are not relevant to one or the other but staff will choose them since they seem appropriate, which then may cause unintentional downstream activity.
Example tags that staff put on appointments that should only be allowed as client tags: allergies, language barrier, always late, has previously no showed, extremely picky, big tipper, has disability, friends or family, etc.
6 votes -
Option/setting to email business a CC of all outgoing client emails
Would like a feature setting to enable emails to be turned on for the business (one main business email contact similar to the email found in the MANAGE location tab> Details section) for all client appointments booked, reminders, and cancellations
3 votes -
Auto-populate forms (the opposite way)
Since we can't have the forms filled out by clients auto-populate the client's profile, could we have the client's profile auto-populate the form? This would save time for everyone and be a nice convenience.
If there is a change made to any of the contact information (name, phone number, email, etc.) a notice or flag could be added the client's account so we know something needs to be changed.
6 votes -
Add the ability to hyperlink provider names
We'd like to be able to add these hyperlinks to take clients to photos of the provider's work so they can get a better visual of who will be working on their hair!
1 vote -
consultation conversion
we need a report that shows patient conversion. if they book a consultation, which services were booked post consultation. Also conversion between esthetic to medical and vice versa.
4 votes
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