8152 results found
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Need a log of staff member that reassigned commission
Need to be able to identify the staff member that changed the commission assignment on a completed order.
2 votes -
Pay a provider commission on no show and cancellation fees
When a client is charged for a late cancellation or no show, it does not show up under the providers commission and they should still be paid for that. There's also no way to easily track who was charged to add it in manually.
7 votes -
Client needs option to change or add services to their existing appt. on phone
My client was trying to add a haircut to her existing appointment using her account log in on our website. The system would only allow her to reschedule or cancel. Would be great if they could add or modify services themselves.
2 votes -
Breakdown of bill denomination in cash register
I'd like to be able to see the breakdown of the cash register in previous day's register count. Right now you can only see the cash totals and it would help to troubleshoot when there are register discrepancies to be able to see if someone just counted the total number of 20 bills wrong.
12 votes -
Option to change description in the "Include a Message" field on online booking widget
Give an option to edit the fields in the online booking widget. For example, instead of "Include a Message," our salon would like to have it say "Tell us about your hair goals for this appointment."
3 votes -
How did you find us?
Offer a dropdown menu to select how the client found the salon in the online booking widget.
3 votes -
Accordion for standing appointments
Please add an Accordion for standing appointments. We do not need to see 100s of appointments on account. 5 would be fine and then we can open up the full list if we need.
2 votes -
Custom Renewal TimeFrame for Memberships
The Gleamery would like the ability to charge memberships quarterly which is not currently an option.
2 votes -
Enter purchase orders for service inventory
I want to enter purchase orders for SERVICE/PROFESSIONAL inventory as well. I don't want this inventory to show up in "PRODUCTS" but I want to be able to have a separate list of PROFESSIONAL Inventory.
This would include all service items such as wax, tints, flip solutions, etc. I would also love if it included other inventory such as cleaning supplies, trash bags, etc.
I'd love to be able to enter in a Purchase Order for these items as well, so that my other staff knows when these items are on the way and what should be expected in the…
1 vote -
New client pre-book
In order to track new vs existing client prebooks, we have to manually count these each day, per technician, and add them up for our weekly reports.Having to manually keep track of these numbers is time-consuming for our front desk staff and we have to account for human error.
Tracking new and existing rebooks separately allows us to better gauge growth. The higher our new client rebook rate is, the faster we grow. It's also an excellent coaching tool. If a technician's new client rebook rate is low, but their existing client rebook rate is good, we can coach them…
3 votes -
Forms not in appointment details page online
For Forms, if the same-day reminder and Duo app are the only options turned on, the form should not be available to sign in the Appointment Details page online,
9 votes -
Prospr integration
Schedules and shifts are created in Prospr, then manually created/changed in Boulevard. If approved and published shifts from Prospr automatically updated boulevard schedules, this would eliminate any potential room for error that manually updating may have.
1 vote -
cancellation policy by location
Set custom cancellation policy by location. For example we have one main location and an alternate location that sees patients once a month. For that second location we'd like to have a longer period for cancellations, while our main location is fine with a 48 hour notice.
1 vote -
Privilege Group Setting: Service Provider can only see their own sales / tickets
Right now any Service Provider can see every sale at the location. It would be great if it could be limited to their sales and not everyone.
2 votes -
2 votes
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Display monthly special price when client books. I have had several clients cancel because the price didn't reflect the special price.
Display monthly special price when client books. I have had several clients cancel because the price didn't reflect the special price.
4 votes -
Add a option to have optional prompts you can personalize at checkout...
I would love to be able to track our efforts in marketing and so much more as a salon owner. I would love my first prompt to ask guest if they are new or returning guest to our salon. Then the next prompt would ask and give multiple choice answer to how they found their stylist. The only other way is to manually track and have each stylist ask each guest and that will not be an accurate count based off which stylists participate or possibly simply forget in our long appointments to ask:) I have got to find a…
2 votes -
Points Deduction for Refunded Transactions
When you issue a refund for a transaction, any points that the client earned from that purchase should be deducted from their profile. This ensures that the points balance accurately reflects the total amount the client has spent, excluding refunded purchases
2 votes -
Give clients the ability to buy a package for someone else
It's fairly common have someone tell us that their significant other purchased them a package of massages. In order for the person gifted the massages we have to either double book an appointment slot with the package buyer so we can check out the appointment as a grouped ticket where we delete the buyer from the ticket but use a voucher that lives in their account, or we have to manually delete the voucher(s) from the buyer's account and then manually add corresponding vouchers to the person they bought them for. We also sometimes lose nuanced data in the second…
10 votes -
Resend Reminder Button
Miami Nail Bar would like to a quick "resend confirmation" text option
2 votes
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