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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8152 results found

  1. A complete detailed cancellation list for a period of time. For Instance- wanting to send out a text blast to recent guests who have cancelled and not rescheduled yet.

    2 votes

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  2. Ability to see and redeem voucher from mobile application during checkout. Currently you cannot see a voucher even exists and could accidentally charge someone who has a voucher which results in a poor client experience.

    9 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  3. In some of the charts we use, we need grids with titles and text boxes to add information. It could be an option under the Paragraph option in the Build tab

    3 votes

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  4. Offer Code cap per clients is great! We would love the ability to limit 1 time per quarter for an offer as well. Instead of having to create a new offer code each quarter.

    4 votes

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  5. 4 votes

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  6. This should be an option not a hard set field that can not be removed.

    4 votes

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  7. Need the option on the backend/accounting settings where employers can input commission % on/for each products/services/etc. so the service providers are able to see what they are actually getting paid for, for each item on a sales ticket individually.

    2 votes

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  8. It is confusing to have add ons appearing after a service's transition time. It would be nice to have them appear as the modifiers do or at least grouped with the service they are attached to.

    3 votes

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  9. make View Products and Adjust Product Quantities a separate permission.

    1 vote

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    1 comment  ·  Admin →
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  10. The marketing report needs a column that defines net sales less vouchers

    2 votes

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  11. the ability to book you appointment and make a deposit with apple pay

    23 votes

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  12. Client forms for med spas should be provided and the editing/creation more robust. Other med spa software provides hundreds of forms. AmSpa has available forms that would be great to have access to here: https://americanmedspa.org/medspaforms

    5 votes

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    1 comment  ·  Admin →
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  13. Would be amazing for the provider to add a chart on the client profile without it having to be attached to a service. Sometimes we do follow-up calls on patients (way after their appointment) and want to be able to use the chart we created for it instead of just showing it in the "client notes"which can be difficult to keep track of, and no way to filter out

    2 votes

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  14. The business would like clients to receive new confirmation emails of the rescheduled time.

    13 votes

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  15. Rather than pausing the membership and charging nothing, it would be great to be able to put the membership on pause while still charging something (like $10) to make sure card is still active and in lieu of charging a cancellation/reactivation fee

    2 votes

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  16. There is not a report that calculates the NET sale based on product usage. (Yes there is one for a business charge - but we are using Botox and Filler so the cost varies per service) We really need a report that shows us the NET profit of each service, subtracting the cost of the products used in that service.

    3 votes

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  17. Add customization options to Summaries similar to those available in Reports. This would allow users to:

    • Select which data columns to display
    • Arrange columns in their preferred order
    • Apply filters to focus on specific metrics
    • Save custom Summary layouts for future use

    Current Pain Point: Users cannot modify Summary views to match their specific business needs, unlike Reports which offer extensive customization options. This limitation makes it harder for businesses to quickly access and analyze the specific data they need.

    1 vote

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  18. Show upcoming scheduled appointments and available gift cards in the checkout screen so we do not have to go looking for them.

    4 votes

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  19. It would be nice to have a field in the client data area for their preferred name. We need to have legal names as well but want to be able to keep track of what our clients prefer to be called.

    11 votes

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  20. Be to control packages/memberships/service from the corporate dashboard.

    Corporate makes the changes and the franchisee dashboards are automatically updated.

    Requested by 4Ever Young ; 45 location prospect.

    2 votes

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