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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8533 results found

  1. A visual notification on the menu bar alerting/showing front desk etc. that a walk-in has checked in

    1 vote

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    0 comments  ·  Admin →
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  2. It would be great if there was more support after signing up with BLVD, it is so difficult to get any help other than "look at the videos". Those are so short that they are of no help. I was told that you only get a short window of support and then you are on your own. If i knew that prior, I would have reconsidered my choice.

    2 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  3. There needs top be a detailed report for providers on what they are actually getting paid. Minus any discounts, product charges , returns or anything else. There is no such report. They can not check their pay. Everyother system has a technician report like this.

    Thank You

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. it would be great if the clients had an app to log into to be able to see upcoming appointments and also move/cancel them if needed.

    164 votes

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    Waitlisted  ·  Julia Egan responded

    Hey Folks! After reviewing some more, this request seems more focused on an app that clients would download to their devices. We're actively working on expanding our client-facing functionality, but we're going to start with a mobile-friendly browser experience before building out a mobile app. You can follow along on our progress for that client functionality here.

  5. When we comp treatments let us simply "comp" and not have to use Duo and go through the entire check out process

    1 vote

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  6. View the cost of inventory on-hand based on the perpetual average costing method.

    1 vote

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  7. Ability to add a link to the business website or client portal to encourage self-serve for clients engaging with the business when closed.

    1 vote

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  8. It would be nice to add a membership to a clients profile without selling it through the POS. There are many times we want to add the plan and draft info but charge nothing until the first draft the next month.

    1 vote

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  9. When opening the gallery to compare B & A the pictures (at least on an iPad) are tiny and hard to see.
    Please allow us to enlarge them in Blvd, or directly download them to iPad photos and we can use another app to compare them.

    5 votes

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  10. Credit Card history on client to see when it was added, removed, etc.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. Even when we customize reports and remove tip sales, tips are still included in the net sales number. This needs to be changed so we can see the net sales number without tips.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. A reportable field that our team could fill in with the next outreach date, a drop-down of why we need to reach out (rebook, membership, customer service are the general drop-downs that come to mind).

    Report on clients without a future appointment scheduled including name, home studio, last appointment date, type of service, dates of last outbound message sent and last inbound message received through Boulevard

    7 votes

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  13. When clients schedule multiple appointments online, the system does not link the appointments together.

    18 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. Have permission controls but the ability to set what performance your staff can track.

    For instance filters such as:

    Total service sales
    New guests
    Total guests
    Total retail sales
    Total retail units
    % guests purchasing retail
    Add on units
    Add on $ sales
    Rebooking %
    Utilization %

    This would allow us to set goals and to have to ability to have staff concentrate on certain things. New staff need to worry about rebook % and % guest purchasing retail, while existing staff might need to concentrate more on utilization rates and add ons. Having just service $ and retail $…

    377 votes

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    Waitlisted  ·  10 comments  ·  Admin →
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  15. Make a Service Sales Report generated in the Summaries section. This will make it easier to view and compare and contrast with Product sales. Also, it will allow me to download the report as a PDF.

    1 vote

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  16. When a franchise is operating under a single dashboard, owners should be able to enable and set price/duration overrides but they should not be able to create new services or products. currently, some of these functions are within the same privilege setting and should be separated out.

    1 vote

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  17. 3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. when you click on an individual online booking, theres an option to make it as read. Sometimes there is not enough time to go through each booking so when theres 30+ bookings, its hard to organize which have been looked at/audited vs which are actually new and haven't been seen. Just a thought

    5 votes

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  19. Would like to be able to still show all providers at the business- however if a provider does not want to partake in Online Booking, then it would be great to be able to add a note stating to call the business to book with them, instead of not listing them as a provider at all.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. We would like the ability to limit offer codes for the referral program to specific providers.

    1 vote

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