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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8152 results found

  1. We need Unit Cost added as a metric to the Classic Report for Inventory on Hand for locations to easily access without having to filter the Beta Report

    4 votes

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  2. Acquiring clients are VERY expensive. Sometimes people only check the first location in the toggle and blvds looking flow is very ridged and hard to get things in and out of the cart as well as understand what you are booking (it sometimes jumps to the next avail rather than showing it is booked)
    We really need a message or a way to navigate to the next location so we do not lose the client who is shopping. When something is booked, the booking flow for multi locations should have the message to check the other location, at the very…

    4 votes

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  3. In the salon guests emailed receipt, there is a button that says, "book next appt." If a salon/spa does not offer on-line booking, this button should be able to be eliminated from the receipt. So this is my suggestion, that you make this feature optional. Thank you.

    1 vote

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  4. Voice to text - especially in the chat feature. Nothing is more frustrating that trying to type fast when client is standing there, and you are trying to get an answer from support . Especially if you have to spell check or edit what you are trying to say.

    2 votes

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    1 comment  ·  Admin →
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  5. We should have the ability to have different quantities of products between multiple locations so all the inventory across our business is in sync.

    3 votes

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  6. Right now when you duplicate an element on on a form, it goes all the way to the bottom of the form instead of appearing right where you duplicated it, which in most cases is where you would need the duplicate element. It is not efficient to have to scroll all the way to the end of the form and then move the element all the way back up to where you are at.

    4 votes

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  7. There should be a way to undo or redo a change that you just made when building a form.

    3 votes

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  8. 5 votes

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    1 comment  ·  Admin →
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  9. It would be awesome if there was a way to have a pop up on the in store iPad to take a deposit instead of it having to be manually done internally on the Dashboard

    3 votes

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  10. Since we are charged for multiple segments if the message is over 160 characters, there should be a character count on the messages so we can be aware of how many of our allotted messages we are using at a time.

    8 votes

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  11. 1 vote

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  12. Under client notes, it would be great if you could customize the categories (such as adding different sections for notes). We have clients who do numerous different services (hair, facials, massage, etc) and having designated areas for service tech's notes would be so much easier! :)

    5 votes

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  13. on call "soft" blocks that are still bookable such as not currently booked, but will come in if something books

    4 votes

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  14. Providing us with metrics on the marketing campaigns that are sent out. I want to be able to see who it was sent to and who booked an appointment. Open rates etc.

    58 votes

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    Waitlisted  ·  13 comments  ·  Admin →
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  15. Ability for clients to view their completed form submissions

    97 votes

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    Waitlisted  ·  31 comments  ·  Admin →
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  16. Currently I am not able to manually book other appts or different blocked time appts on top of something that is already marked off. I have to go back and adjust the time etc for the time block to allow a new appt or time marked off to be created. We need to be able to touch the screen on the time and day and make whatever kind of appt or time block we want to ONTOP of what ever is already in that spot. Needs much more flexibility for adding multiple appts or tasks rather than having to go…

    1 vote

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  17. 12 votes

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  18. Ability to bulk export merchant account CSV's for individual and all merchant accounts in the dashboard

    2 votes

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  19. Adding an option to like a client message to show it was received on the salon end.

    5 votes

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  20. The business would like the ability to include a display of future bookings to be include in the email reminder being sent out for the appointment taking place within 2 days.

    62 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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