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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8533 results found

  1. Need to be able to see the whole Monday-Friday work week for every provider regardless of how many providers are scheduled.

    3 votes

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  2. It would be great for the system to reflect the original single service price and have the option to show the discount based off package price. This is essential to show the client how much they are actually saving.

    3 votes

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  3. This would allow for splitting of commissions on products and/or services.

    • Potentially: if we build out the ability to assign multiple sellers in the checkout window we’ll be able to pass that data down to the Compensation App accordingly
    1 vote

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  4. As a growing medical spa, the amount of time spent having to export data, then do our own calculations, to figure out commissions is unacceptable for the amount of $$ we are spending for this platform. This will only get worse with more employees. Why is there not an option for the business service charge (or CTC) to be taken out of our "add on" services such as Botox and Fillers? We give a commission percentage to our staff after the Cost to Company is removed from the total cost on top of their hourly (because CTC is extremely high).…

    1 vote

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  5. Would love if you could just add one photo block for before and one for after and fit more than one photo on it. Instead of needing multiple photo blocks, it would help documentation look cleaner and I could have all I need in one spot rather than lots of scrolling.

    1 vote

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  6. Report that shows only memberships that were purchased online.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. We get notified when clients cancel and book but not when existing appointments are moved. I almost missed an appointment not realizing my client moved from Thursday at 9am to Wednesday at 9am. How is this not a feature yet? I can't be the only salon requesting this. This is a feature that needs immediate attention.

    6 votes

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  8. When a client is booking online - have their vouchers available as payment. Also, a place for a client to redeem a gift card as payment.

    20 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  9. Alert on client profile that states when they have a past due balance and the total past due balance as well as a way to send out monthly balance due invoices to clients.

    70 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  10. Ability to set up an alert to a specific email address when a new appointment is booked by a certain client. The use case is for location managers to receive an advanced alert when a VIP client books an appointment to prepare their staff and salon.

    1 vote

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  11. Kate Somerville would like to see the gift card liability report in PST vs UTC, or have the option to change this.

    1 vote

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  12. Our nail salon needs services to happen simultaneously so people can get their manicures and pedicures at the same time instead of back to back. The only way for clients to book this way online is through the Group appointment link, however since it is only themselves it’s not obvious enough and they book an individual appointment. Please allow us to change “group” to “multiple” and it should help this issue significantly!

    1 vote

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  13. Ability to set an offer code condition that would only apply the offer code to one line item (could be retail or service) rather than all line items in the checkout window

    5 votes

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    1 comment  ·  Admin →
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  14. Make Charts non-visible to admins due to HIPPA

    3 votes

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  15. The blue banner about returning clients logging in doesn't add very well to the booking overlay's design and I wish this could be in a different color/layout or allowed to customize.

    5 votes

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    1 comment  ·  Admin →
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  16. Please add the ability for a field that allows patients to initial certain sections. This is important for consents/forms. Thank you.

    13 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  17. Separate the ability to add/modify: service, products, service date & time, etc.

    2 votes

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  18. We have clients fill out paper forms for follow ups, etc. We need to be able to scan these documents and add them to their visit (where Charts & Forms show up). We like the paper check lists, not interested in making these digital as they help us with in-clinic patient flow.

    1 vote

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  19. Have a report that shows the times that clients arrive.

    1 vote

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  20. We run specials for clients birthdays and wanted to run a report that pulls birthdays for the month. So that we could specifically reach out to those clients by email.

    1 vote

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