7470 results found
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Client Accommodations
The business would like to add client accommodations manually through the client profile.
2 votes -
Please make it an option in sales to add a clients name and information after the sale has been completed.
Please make it an option in sales to add a clients name and information after the sale has been completed.
4 votes -
Hide Service Provider Name in Confirmation Email
Ability to NOT SHOW who a client is booked with. We move clients multiple times thought the day and cannot guarantee which technician will see them. Please add an option to disable the name of the provider from confirmation emails/texts.
4 votes -
Offer Duo in white
Offer the Duo in a white color.
11 votes -
Report that shows client notes & alerts
Report that shows client notes that have been entered in the client profile.
13 votes -
2 votes
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1 vote
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1 vote
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Region-based pricing
Along with regions, we'd like to see regional pricing where one change on the business level would apply that pricing to all stores within the region rather than having to manually adjust at each location-level
2 votes -
Desktop is great, App is stuck in the dark ages. Please add more desktop functions to app.
My technicians use an iPad and their iPhones every day. My scheduling assistant/receptionist is virtual and booking appointments via the BLVD professional app is absolutely brutal.
- Why can't they select the client, artist, and appointment and have it search the next available appointment? Instead, they're stuck swiping through 3-day increments. Ugh. :(
- Why do all appointments options show under a technician, even if it's not assignable to them?
- Why can't my technicians modify their schedule (change times available, not just blocking off times manually)?
- Why can't we see the forms the client filled out for their session via the app?
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141 votes -
Back button in client history...
Back button in client history that takes you back to the clients main profile instead of completely out of their profile completely.
13 votes -
Bring the ability to remove individual forms from appointments
Currently if you need to remove a form that isn't needed from an appointment, you have to 'complete it offline' and then 'archive' it. Is there any way we can add a 'remove' option for if the form isn't needed?
2 votes -
prebooking
be able to pre book 4,5,6,8,10,12 weeks
2 votes -
Bring back phone number formatting
Phone numbers in client profiles no longer have parenthesis and dashes. It is very hard to parse when dialing the phone.
Old format (937) 837-3755 (don’t dial this, I’m not sure whose number it is, but it is a great example to use here)
New format 93783737552 votes -
To only have First available for online booking for certain services
A DREAM feature would be to not show service provider at all for certain services when booking. For our members who are familiar, we want them to be able to book their designated member services with certain providers. But for new clients who book our designated a la carte services, we would love to be able to give them a "first available" only option where they never see the names throughout the process.
5 votes -
Transition time should NOT be client facing
While the new ability for clients to reschedule their appointments from their confirmation emails is great, transition time SHOULD NOT be user facing. Clients should not have the ability to see how long it takes the service provider between appointments to clean up/turn over/take a break. For example: Our services are 1 hour MAX, our transition time is 20 min. On the client end, they see their service will take "1.33 hours" instead of "approximately 1 hour". This should be changed ASAP to avoid future confusion.
21 votes -
163 votes
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2 votes
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Contact Log of Client Communications
Would like the ability to see the text and email history that are sent to customers
41 votes -
privilege group setting where staff can make a new sale ONLY
Allow a privilege group setting where staff can make a new sale without viewing all sales so we don't have to grant access to the entire sales tab
2 votes
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