7221 results found
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Multiple Appointments and Pre-booking Guests
When a guest has more than one appointment booked, it would make sense that if they were making more, that Boulevard would prebook from the farthest appointment out, not the next upcoming one. It would prevent having to manually count how many weeks to book past their farthest out appointment from the day they are here or having to remember when their farthest out appt is. It is a lot of guessing and counting when it could be simplified to automatically prebook the set amount of weeks after their furthest out appointment.
1 vote -
gift certificates
Boulevard desperatly needs to update the Gift Card client experience. More options with fun templates to chooce from..and redeeming should not be so wonky. I used spa boom before and it was really seemless
3 votes -
Allow Gift Card to be sent via email to someone else AND to someone buying it for themselves.
Currently when customers purchase gift cards, it prompts them to send the card to someone. It would be nice if there was an option to purchase this for yourself OR email to someone else.
5 votes -
Gift Certificates
Please look at SPABOOM they have great gift card options for clients, its exciting .I am so underwhelmed with the boulevard Gift Cert options
1 vote -
Employee messaging system in the dashboard
Create an employee messaging system from within the dashboard.
30 votes -
Daily Email for Sales Report
Sales reports should be sent via email daily. This goes for the merchant services information as well.
10 votes -
Have a report available for in-office bookings
I'd like to be able to see what appointments are booked from those individuals that call in. Especially if they're new to our business.
1 vote -
Membership split payment receipts showing remaining balance
If someone purchases a 1K membership but only pays $350, can the receipt show the $350 credit card/cash payment and a line showing $650 as the balance left on the membership cost.
1 vote -
Add Sizes to Products
Allow us to add on product sizes to select when a customer is purchasing a product with multiple sizes
3 votes -
3 votes
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Allow Businesses to Set Expiration Dates on Gift Cards
There is no nation-wide rule that gift cards cannot expire. Federally it is actually five years so if anything, you should have it set to 5 years and then allow each account to implement their own state wide laws. It is not required by law that you police this. Every other booking company and every other gift card system that I have ever used allows for businesses to implement expiration dates on their gift cards. This would be an easy feature to add since you already have exp dates on series.
It is important for businesses to have the option…
30 votes -
Ability to change a form to a chart and vice versa
The ability to change a chart to a form after the chart has been created and vice versa.
7 votes -
Allow location manager to disable email notifications of appointment cancellation
It is very annoying to receive hundreds of notifications when clients book or cancel appointments. This should be a toggle option to turn off notifications for the business level, not just individual providers!
20 votes -
QR Code for employees to clock in
Vagaro had a feature that was very useful with timekeeping; they had a unique QR for each employee and they could clock in and out by simply scanning their QR at the front desk. This feature made it much easier for employees and the front desk.
5 votes -
SMS View Usage Reports
Currently the View Usage only shows current month. Would be nice to have a report that shows all months, find trends, budget for client notifications.
5 votes -
Gift Certificates
The gift certificate/card feature at the time of checkout is wonky. Our clients want something emailed right away. I know we can go to our site and purchase the GC's that way but it is a slow process. I would love to request a GC PDF to be able to be purchased at the time of checkout when the client is in the spa. I would also like to request that either the system auto-generates a number for the GC or makes it clear to use the client's last name for the code.
The sale of GC's for a spa…
8 votes -
FIX THE AUTO REMINDER SYSTEM
This is beyond not ok. The system sends out reminders for cancelled and changed appointments. It makes us look completely incompetent and we have people showing up at wrong appointment times. Getting angry because they think an appointment they cancelled wasn't cancelled and they are going to be charged. Speaking of that. We have a 24 hour late cancel fee. Why does the system send reminders at 4:00pm the night before a 9:00am appointment? If we have a 24 hour late cancel fee shouldn’t the reminder go out 24 hours before the scheduled appointment time? This is 100% a BLVD…
8 votes -
Liability Waiver form
I would like to be able to pull up the liability waiver at any time during the appointment, not just before or at check in. Sometimes we pivot during the consultation and it becomes necessary to have this form. Having to re check in is a hassle.
2 votes -
Have an Alert flashes when Client does NOT have a credit card on file
At the very minimum, allow for a tag that would show when a client does not have a CC on file.
186 votes -
"Booked By" Report
It would assist greatly with training front desk if we could see a consolidated report of appointments that were booked by one person. Since Boulevard already keeps record of who booked each appointment, I imagine it already has the data needed to put it into a list/report format.
This way, we can narrow down bookings and quickly check that all appointments booked by that one person were booked correctly rather than clicking around the schedule to see what was booked by them in the first place.
Thank you for considering!
7 votes
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