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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7739 results found

  1. Add customization options to Summaries similar to those available in Reports. This would allow users to:

    • Select which data columns to display
    • Arrange columns in their preferred order
    • Apply filters to focus on specific metrics
    • Save custom Summary layouts for future use

    Current Pain Point: Users cannot modify Summary views to match their specific business needs, unlike Reports which offer extensive customization options. This limitation makes it harder for businesses to quickly access and analyze the specific data they need.

    1 vote

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  2. Show upcoming scheduled appointments and available gift cards in the checkout screen so we do not have to go looking for them.

    4 votes

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  3. It would be nice to have a field in the client data area for their preferred name. We need to have legal names as well but want to be able to keep track of what our clients prefer to be called.

    11 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. Be to control packages/memberships/service from the corporate dashboard.

    Corporate makes the changes and the franchisee dashboards are automatically updated.

    Requested by 4Ever Young ; 45 location prospect.

    2 votes

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  5. Forms not enabled for Location A are available for staff to select within the location’s appointment details page and this should not be the case

    3 votes

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  6. This feature would improve the Appointment Service Records Report by adding two key functionalities:

    • Timezone Adjustment: Allow users to view the report in their local timezone, enhancing accuracy and convenience for businesses operating across different time zones.
    • Staff Name Display: Introduce an option to show staff names alongside or instead of staff IDs, making the report more user-friendly and easier to interpret at a glance.

    These enhancements would significantly improve the report's usability, providing more relevant and easily understandable information to users managing appointments and staff schedules.

    1 vote

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  7. When going to cancel a client's appointment, but they need to call back to reschedule, it would be nice to have a "client rescheduled or client will call back to reschedule" option under cancellation reason.

    10 votes

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  8. Businesses should be asked before being charged for additional services.

    I.E. (you have used your allotted emails for this month, would you like to upgrade your subscription ?)

    Boulevard makes it to easy, to make a mistake.

    2 votes

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  9. If an appointment is booked at 11am, the first 15-minutes of the appointment is used for the patient to meet with the medical assistant for numbing and/or bloodwork, then they see the provider. So the business would like the provider to be able to take an appointment during 11am-11:15am.

    4 votes

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  10. I wish when scanning out inventory, such as color used for the day, that you could scan all items at once and it accounts for duplicates. This was something that was really beneficial on our former salon software, STX.

    1 vote

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  11. Have the platform honor membership terms - if "this membership cancels in a year" - offer an END DATE & stop billing after that date is hit.

    26 location corporately owned laser studios. ACV: 133k

    Gong Snippet : https://us-9385.app.gong.io/call?id=2606795304986048428.

    3 votes

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  12. Create a way to export our lists of products. If we can export them all in a spreadsheet, it will allow us to more easily transfer the products in bulk. this could be used to go to our shopify store for example.

    3 votes

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  13. Your client portal is difficult to navigate with the new refer a friend. Once they sign in it should be write on the front page. It says make an appt. and then gift card. It should be refer a friend directly under that. You have them look at past appts. Then they have to get a code. Then click on their name. And then .... see refer a friend. LORD. Make this more user friendly. My older clients will absolutely not do this.

    1 vote

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  14. 6 votes

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  15. the ability to book you appointment and make a deposit with apple pay

    22 votes

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  16. Being able to run the entire business within the staff app

    7 votes

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  17. To have the ability to create customized automations that trigger when certain actions are met, such as a few days after a new client's first visit has been completed or for a returning client. You could use it as a drip campaign to welcome new clients and introduce upsell opportunities.

    264 votes

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    Waitlisted  ·  27 comments  ·  Admin →
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  18. The business is wanting the ability to bulk add services to a provider rather then individually.

    27 votes

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  19. We have patients that get scheduled, never show up and are never actually seen in the office, and we can't get them out of our client list. Should have a feature that they can be made inactive, invisible or able to delete them all together.

    5 votes

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  20. It would be very helpful to have a check in and check out time stamp on appts to be able to track when a client has checked in and out.

    6 votes

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