7737 results found
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Display monthly special price when client books. I have had several clients cancel because the price didn't reflect the special price.
Display monthly special price when client books. I have had several clients cancel because the price didn't reflect the special price.
4 votes -
Booking approval by service provider
Allow the option to assign providers the ability to approve their bookings before they are added to the calendar.
5 votes -
Add a option to have optional prompts you can personalize at checkout...
I would love to be able to track our efforts in marketing and so much more as a salon owner. I would love my first prompt to ask guest if they are new or returning guest to our salon. Then the next prompt would ask and give multiple choice answer to how they found their stylist. The only other way is to manually track and have each stylist ask each guest and that will not be an accurate count based off which stylists participate or possibly simply forget in our long appointments to ask:) I have got to find a…
2 votes -
Points Deduction for Refunded Transactions
When you issue a refund for a transaction, any points that the client earned from that purchase should be deducted from their profile. This ensures that the points balance accurately reflects the total amount the client has spent, excluding refunded purchases
2 votes -
Give clients the ability to buy a package for someone else
It's fairly common have someone tell us that their significant other purchased them a package of massages. In order for the person gifted the massages we have to either double book an appointment slot with the package buyer so we can check out the appointment as a grouped ticket where we delete the buyer from the ticket but use a voucher that lives in their account, or we have to manually delete the voucher(s) from the buyer's account and then manually add corresponding vouchers to the person they bought them for. We also sometimes lose nuanced data in the second…
10 votes -
Resend Reminder Button
Miami Nail Bar would like to a quick "resend confirmation" text option
2 votes -
"Tech is ready" notification
Maimi Nail Bar has many clients that check-in and then go next door while they wait. They would love to have a "tech is ready" text notification option right from the appt.
2 votes -
Correction of product
We should be able to fix a product that was billed out incorrectly IF THERE is not price adjustment. Patient billing should reflect the correct product. This should not be a inventory adjustment only.
2 votes -
are able to add a service into the checkout ticket like a product verses editing the appointmrent.
It takes so long to edit the appointment and it's showing appointments all over after the clients have checked out because of all the add ons. If you had the ability to add services just as you would add a product it would be a game changer!
2 votes -
Bug Report: Booking from Waitlist does not book resources
When booking an appointment from the waitlist it will not automatically select required resources. This can result in overbooking a resource.
The appointment booking flow should be identical to a regular appointment and include the resources.
This also happens when rebooking appointments from the checkout window! You have to remove the service and re-add it to get the resource to populate
3 votes -
Slight change to times on text messages
When looking at text messages the abbreviations used for when the message was sent are y,m,d,min. It can be confusing to have just the m for month when you have text that was sent 2 min ago and one that was 4 m ago side by side. It is easy to think that they were sent nearly at the same time. I suggest changing the month designation to mo. just to avoid the confusion.
2 votes -
Teleheath offering
Have a telehealth product within the platform to meet the range of needs of providers and patients ; potentially could be accomplished via zoom
Requested by: 4Ever Young (45 location prospect)
4 votes -
Last Name sort for reports!
I want to run Staff reports and sort by Staff's Last Name!
7 votes -
new update is giving windows 2
To anyone that is even semi coherent while also being past the age of 60 years old feels like they’ve been transported back into 2005 windows 2 graphics & technology. Top tier New York City salons have cited the inefficiency of this update multiple times which makes it even more detrimental to all professionals nationwide and also worldwide. It’s disappointing to have access to a system that heavily advertises for modern salon technology but reverts to something prehistoric. If my work place is suffering to your technological inabilities then I am fearful for the rest of our industry.
1 vote -
Add oval and circle shape to treatment record.
There is a square, line, and X, but would love to track Coolsculpting treatments on the Boulevard system. It would be great to have an oval to show where their cycle was placed.
5 votes -
Client Facing Booking
We NEED updates on the booking widget like yesterday. It is so difficult to have clients have to book each individual parts of a package with different service providers. For packages that have 4 different services, clients get so annoyed having to add of their services. Plus, it is so messy the way the booking widget looks. We NEED subcategories to be able to separate out member bookings and nonmember and then have services within each of those categories. Other booking softwares do this, why can't we?
2 votes -
Ability to create filters for audience that uses data on deactivated employees. This is crucial to market to the clients of terminations.
Our SOP used to be to target special incentives or routing clients to new staff of the departed team member by emailing or texting them the offer or to ask them to give us a call so we can warm hand them to who we hope will take care of them going forward. In order to do this we want to create filters of Provider=Deactivated Staff, Last APPT=>30 days, Next APPT=0.
2 votes -
Show status icons on provider app
Show icons that appear on dashboard on the provider app calendar (ie. confirmed, preferred provider, emoji icons.)
3 votes -
SMS to clients without appointments booked
The new SMS marketing tool allowed for UPCOMING APPOINTMENT options but not one of them is NOT BOOKED. We need a way to filter based on services and last apppointment say before 2 weeks ago but then to filter out those who have booked their appointment to be able to text blast appointment reminders that are tailored.
5 votes -
Being able to see email analytics indefinitely after a marketing email as been sent.
Being able to see email analytics indefinitely after a marketing email as been sent.
8 votes
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