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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8146 results found

  1. Can the business charge attach to stylist commission rather than service? New stylist price point is less than master stylist.

    2 votes

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  2. We would like the ability to open the checkout window for appointments that are cancelled. This will allow us to more easily resolve payment issues.

    2 votes

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  3. Text or email client when they are due for an appointment--ie 3month tox appointment

    2 votes

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  4. Ability to link to a service and show all applicable locations that offer it, but not locations that do not offer the service.

    2 votes

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  5. Alle does not always play well with it's flash, rebates and GC's. A patient may not be able to use all at the same time. If a mistake is made, we should be able to make a correction as it is not a merchant charge correction. The need to REFUND the service (ie Botox) to fix this, then the clawback effects commission to the provider, none of this is necessary. we should be able to make a correction to a bill if the error is not on the credit card.

    2 votes

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  6. Client request: The ability to update a client's DOB through the Zapier Update Client action.

    2 votes

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  7. Ability to place notes on calendar that do not block online booking

    2 votes

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  8. It would be very helpful and time-efficient to be able to select a date range on the "Schedule" view, instead of being only able to select one day at a time.

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  9. We need to be able to block clients based on phone number alone. We've had creepers work around blocks on purpose by entering email address and name variations and it puts our staff at risk of harassment.

    5 votes

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  10. be able to attach a message staff or provider regarding patient questions, concerns or reminders. The messages should be able to be attached to the patient chart for documentation but be viewed between staff and providers only

    2 votes

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  11. From a mobile device a clients need to have the ability to modify an existing appointment. Currently, the have to delete the appointment then remake a new appointment with changes or addons. it only allows to reschedule or cancel

    2 votes

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  12. Office manager should have the option to receive client bookings via email or text. Right now only the individual provider has this option.

    2 votes

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  13. The automatic away messages are great. It would be nice to be able to pause them or turn them off from the messages tab. Sometimes we are working after close or before open, and it is awkward to have the away message pop up in the text chain with the guest.

    1 vote

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  14. We have an automatic 18% gratuity, but online booking allows guests to enter a custom amount. This creates confusion and issues at checkout when we remind them of our auto gratuity policy and they respond with "well why was I able to customize it online then?"

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. Enhance the "Referral Sources by Client" report by implementing a filter option to display only new clients. This feature would allow users to easily identify and analyze the referral sources specifically for newly acquired clients, providing valuable insights into the effectiveness of various marketing channels for attracting new business.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. Have an ongoing injectables table record and laser record, that is documented but then it automatically pulls forward to the newest injectable and new laser record. So, when opening the new treatment record, you can scroll down and see the ongoing history of the treatment dates and details in the same document (units of botox, laser settings etc) without toggling back and forth and in and out of multiple records to find out the last time a patient did a specific treatment, or what the settings were in past treaments etc.

    If instead it is all together in that one…

    7 votes

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  17. Elite Aesthetics would like to exclude consultation appointments from triggering the review requests.

    2 votes

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  18. There is some sort of bug where our audience keeps defaulting to 24 months even when we have saved a much smaller audience...its super expensive for us. We think we are sending to 600 people and it goes to 5k.

    Please update the default audience to 1 year or 0 to keep from costly sends...even if you simply forget to change it 1 year would be a better choice.

    1 vote

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  19. Specific links for Schedule page view filters so specific views could be bookmarked (e.g. Schedule view of who is working, schedule view of self for day, schedule view of self for week).

    1 vote

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  20. We would like a Feature where the stylist can opt to allow their finishing time to be double booked

    1 vote

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