8146 results found
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Ability to add a note when adding account credit or a voucher to someone's account
When manually adding account credit or vouchers to a client's account it would be nice to have the ability to add a note to describe why they're being added. Sometimes they're due to previous circumstances or customer service, so adding the reason would be helpful for questions in the future
67 votes -
Commission calculations should be done with the business charge taken out after the %percentage is figured.
Make the commission report able to toggle so the business charge can be taken out after the providers commission % is figured.
2 votes -
1 vote
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New Customer Services vs. Existing
We require new patients/customers to pay a deposit (to protect against no shows). Unfortunately, there is no way to distinguish between current customers and new customers. We need a gateway (are you a new customer question) OR ideally a way of showing certain services to new patients and certain services to existing patients. This has become a big issue as rather than booking under services titled "New Patients to XXXXX Start Here" since they require a deposit, they circumvent the system and book under other services.
4 votes -
Manage Access Option and for ALL Summaries and Reports
Right now only Reports has the option to give certain individuals access to view if they do not have it. I would love to see this on summaries as well, so that certain reports can be viewed and printed by eligible staff members, while other summaries owners don't want employees to be seen can be hidden. I would love to print the Daily Summary so I can see the payment methods and make sure the receipts add up to the report, while still hiding the Commission Summary for example.
5 votes -
orders
Adding who completed the order on the first page, "orders" or even on the purchase itself vs, having to open every receipt to see.
2 votes -
1 vote
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Marketing
The Marketing suite is horrible! It is so difficult to use. You need to make it easier because it is also extremely expensive. I left Booker to come to you and their marketing suite which is called Frederick is easy to use. With you guys I had to get mailchimp to send emails. I am not happy about this at all.
1 vote -
Rescheduling Option
If we know a patient needs to reschedule but they don't yet know what time would work for them or they haven't responded back to an offered time...there should be a wait list spot for us to move the unscheduled appointment to until they respond. This way we can move it off of the schedule to free up their original spot for other patients but not have to cancel and remake there appointment when they do eventually respond/or are ready to reschedule and the appt can keep its original notes etc.
1 vote -
Option to enter in default unit price for services, so we can run a profits on services report
We would like to run a report that shows us the profits on performed services. To do this, we need to be able to enter in the actual unit prices of products used in services. Right now, active products allow us to enter in default unit price, we would like the same for services.
1 vote -
Packages payments in parts
I would like to be able to make packages that my patients can pay in parts (like memberships). For example, laser package that is paid in 3 months.
3 votes -
Before & After Photo Improvements
My practice is experiencing challenges due to the absence of features allowing zooming and pitching of photos for before-and-after comparisons. Additionally, we encounter difficulties in importing photos from the patient gallery into our charting system because the system simply does not allow it. To address this issue, I've resorted to subscribing to a PICSART account, which appears counterintuitive and costly as I have to pay for a subscription just for photos. These functionalities should ideally be integrated within Boulevard. While I acknowledge that Boulevard is primarily optimized for salons, it's crucial to recognize that in our aesthetic practice, the presentation…
14 votes -
Allow clients to be able to modify their card on file
It would be super helpful for clients to be able to modify their card on file. Unfortunately as it stands now they have to call our office (which isn't always open) and since we operate virtually it's incredibly inconvenient for patients and staff.
7 votes -
Auto-assigning service provider for retail sales
Automatically assign service provider as seller when products, packages, or memberships are sold along with a service at checkout.
1 vote -
1 vote
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Quotes
The ability of putting in quotes for specific services into each client profile. Then being able to pull a report/filter for any client that was quoted that specific service for marketing purposes.
20 votes -
Add date ranges to report downloads like summaries have
When you download a summary, it has the date range for the summary in the file name. When you download a custom report it just has the report name. This is hard when you need multiple reports of different date ranges and they are all named "Custom report.csv" and "Custom report(1).csv" It would be nice to have the date range for the report like the summaries have.
1 vote -
Order of stylists listed when guests go through online booking...
We would LOVE to be able to change the way our stylists are listed to guests when booking online. Even if we could change from most expensive to least and go the opposite would be nice from time to time. They are the ones building their books the most and I want to see if that helps get them more results:) But just having the option to have them come up differently when booking online would be AMAZING!
1 vote -
unit cost
The ability to adjust unit cost in product profile at the location management level.
2 votes -
2 votes
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