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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7476 results found

  1. Ability to select multiple tickets to print at once rather than having to print individually.

    16 votes

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  2. When veiwing your sales you we need a way to see the products sold and not just the name of the person. so that way you can search for products and then see who has bought the item

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. When someone's card declines for cancellation fees. We would like there to be a way that we can
    a) notify them that they owe those fees before booking again.
    b) allow a deficit put on their account that needs paying before they can book again. Not that they can have an open account but so that we can track and charge for unpaid late charges.

    it is really hard to keep track of this via notes in the system and word of mouth.

    13 votes

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  4. I’m a franchisee that uses this platform. I would like it if BLVD had an option where I can use the gear tab and marketing tab freely. If I were to have this tab now I am able to see sensitive information regarding other locations. I just want to send things out at my own discretion. It would be nice if the gear and marketing tabs were more flexible.

    2 votes

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  5. There are many clients who forget they purchase vouchers or have otherwise unused account credit that leads to high liabilities within reporting. It would be great to be able to target those customers through an automated campaign that automatically reminds customers to come in before their liabilities expire.

    19 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  6. When I go to checkout a person on the mobile app and then add products the keyboard will appear and immediately disappear. It is a very common flow that we are selling product during an appointment checkout and are not always at the computer to do so. This makes it difficult for us to use the mobile app as checkout vector.

    4 votes

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    1 comment  ·  Admin →
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  7. Ability to track blocked hours to be able to see how much time your staff is blocked off to be able to compare to how that impacts their pay.

    4 votes

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    1 comment  ·  Admin →
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  8. We would love to be able to see a gift card balance when checking out, just like how you can see account credit balance. And be able to charge the gift card similar to charging the account credit. Thank you!

    31 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  9. Customer would like to be able to delete Gift Cards that meet certain criteria.
    Example:
    Gift Cards with 0 balances
    Gift cards that are older than a specific time frame

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. UNDER REPORTS- STAFF PERFORMANCE- THE COLUMNS DON'T ALL ADD UP AT THE BOTTOM. iT WOULD BE EXTREMELY HELPFUL FOR ALL OF THE COLUMNS TO ADD UP NOT JUST SALES/REVENUE.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. We have recently had multiple instances where someone books a group appointment, then cancels via their portal/email link. The problem is this often leaves the other party/parties in the schedule with no indication to us that it wasn't intentionally left, and no indication that the person who scheduled actually cancelled their own appointment (we have cancellation notifications off because they include too many appointments that we either already know about ex. cancelling them ourselves. or don't care about ex. cancelling an appointment to rebook it under a correct name)

    I suggest either not allowing clients to manage group appointments (Similar…

    7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  12. A lot of our clients see multiple providers when they visit the salon. It would be a convenient feature to indicate that someone is seeing more than one provider. Just a quick and easy way for a service provider to see that without having to hover over or click on the appointment

    6 votes

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  13. Examples:

    Perms, want to keep it so that client history across locations show the same service, but the modifiers may be different by location and pricing also is highly different for locations.

    Currently they have to be the same for all locations

    8 votes

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  14. We have some services that are virtual. I'd love to be able to turn off notifications or customize them so they dont get a reminder with an address attached!

    4 votes

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  15. It would be helpful if the email marketing area had the ability to store uploaded images. It is time consuming to have to upload artwork each time.

    8 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  16. Ability to transfer memberships from one location to another without having to cancel and resell the membership.

    4 votes

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  17. I would love to be able to use clients' account credits towards their monthly membership fee. Currently there is no way to do this without cancelling the membership fee and redoing the entire sale/membership.

    10 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  18. 3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. 50 votes

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    1 comment  ·  Admin →
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  20. When inventory is running low we need to stop clients from being able to book certain services.

    1 vote

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    0 comments  ·  Admin →
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