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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8529 results found

  1. their should be an easy way to reconcile the specific gift cards or vouchers that were redeemed and or identify the product or service that the card was applied to.

    1 vote

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  2. 3 votes

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  3. 3 votes

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  4. Language choice when booking with auto translate. Ask client when checking in w/ phone number what language is preferred, assign an automatic tag or rule to distinguish client's language spoken/understood and automate translation of forms and documents in the chosen language

    5 votes

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  5. Notify staff when an appointment is moved from one staff member to another. It doesn't make since that this wasn't already thought of and integrated into the program. We had a client moved from one staff member to a different staff members schedule and Boulevard did not notify the new staff member. As a result, the client arrived for their appointment but the therapist was not in the spa because they were unaware an appointment had been moved to their schedule.

    15 votes

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  6. Add an Inventory Adjustment Reason for Donations and/or add a note option for inventory adjustments.

    1 vote

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  7. We would love to have a way to calculate & track PTO for our employees.

    2 votes

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  8. Would love to be able to view and adjust inventory in the app

    2 votes

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  9. Client Notes: Add surgery section, better yet- add custom tabs so practices have flexibility. Allow linking to forms/charts.

    1 vote

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  10. When clients are booking on the widget allow them to scroll through days and see available providers for each day rather than selecting a provider and then a day.

    14 votes

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  11. It would be nice to add digital forms in the client/patient "Forms and Charts" tab as needed vs only the appointment, and/or the ability to upload PDF documents into Forms and Charts.

    2 votes

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  12. Allow clients to login to the the scheduling system (https://dashboard.boulevard.io/booking/) using their phone number.

    Currently, the client must enter their email. However, they can manage their appointments using their cell phone number or email. (https://blvd.app/@mossandblack/login)

    Some clients (mom's and their children) share a cell phone number in their profile. Mom cannot schedule an appointment using their child's profile.

    2 votes

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  13. 9 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  14. Assign supplier at the location level. Different Purchase Order contacts.

    2 votes

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  15. It would be great to have a feature where there is a sandbox mode or "fake" employee profiles that we can add to the calendar view to help plan and build schedules. As a salon with only a certain amount of stations available seeing profiles on the calendar helps me visualize and plan who I can put where, and when.

    2 votes

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  16. I have an issue with the memberships:

    We have a leveling system with estheticians where they can level up and their price goes up. Our memberships include levels 1-3 staff for the monthly price but if they pay additional $20, they can book with an advanced esthetician. Right now, we have to add an upgrade fee at checkout, but it isn't clear to the client when booking their appointment which service provider is included and which is not. Our advanced estheticians are not on online booking right now, would love the option to put them up online for the membership…

    2 votes

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  17. Allow clients to see example photo references of salons/stylist‘s work when booking an appointment right on the service booking page

    3 votes

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  18. On the main booking page list service name and starting price and allow client to click in to see further price breakdown

    3 votes

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  19. there should be a way to track if they owe money for an appointment they late cancelled or no showed and the card on file declined or wasnt present. like a negative account balance where in order to book there account must be brought up to date first.

    29 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. without having to physically create an appointment on the books -- for ease of checkout but still showing up on the reports as a service

    7 votes

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