8533 results found
-
Direct Link to Book Specific Stylists
Some of our stylists have suggested having a direct link to book with them for their IG profiles. This would save the client time from being directed to the booking link on our website and have to choose their preferred service provider.
22 votes -
Add the "allergies" field to the patient profile in the professional app
Our providers are using iPads during clinic, and need to clearly see patients' allergies. This field should be added to the professional app the way it is in the dashboard version.
2 votes -
Integrate alle (allergan rewards program) with boulevard.
Many of my patients have alle. I have to log onto that system to check their points. It would be amazing if the points could be available to be spent at checkout.
2 votes -
Allowing referral credits to be applied to accounts after first visit
The automated referral program should allow you to add the referral credit not just at the first visit for patients. Sometimes patients come in and only have a consultation done or we may miss the giving the credit at the first visit. The option to add the referral credit in should remain in the checkout window even after the first visit is completed.
1 vote -
notifications when client leaves appointment message
A message was added to an appointment and as overlooked and client thought they were ignored. Would like notifications to the provider when an appointment message is left during online booking
10 votes -
additional client note tab
I would like to make a request for an additional tab in client notes section such as misc, we need nsurance communication for only staff it we had a tab we can create this easily. We need medications and allergies but we also could use some misc tabs that we can create in addition
3 votes -
Form field in chart to carry forward
We need to be able to add a field in the treatment chart that carries forward to all charts - IE Injectable Progess note - past medical history or patient issue/complaint. This should pull through from the last appt so the provider is aware what happened. they should not have to go back and hunt for important information on the patient.
2 votes -
Online Booking - Make it clear card is for holding reservation
a lot of our online booking clients assume they have already paid for their services when booking online because they can add tip and input CC details. Many are confused because there is not a message saying that it is only holding the reservation for the appointment. Can there be a statement saying no charge is complete until day of service?
235 votes -
Photos to upload for service description
Photos to upload for service description
2 votes -
No Cancellation Policy shall appear without our consent at checkout.
Urgent Escalation: Misrepresentation of Cancellation Policy on Client Checkout Interface
Dear Boulevard Support,
I am writing to escalate a serious issue regarding the way our cancellation policy is currently displayed during the online checkout process on Boulevard.Despite having implemented a custom cancellation policy that clearly links to my website via the designated URL, the platform still displays default messaging regarding cancellation fees. These statements do not reflect my actual policy and may lead clients to believe that they will be charged fees, which is false and misleading.
Furthermore, I have set my cancellation deadline to 3 hours before the…
2 votes -
Change order of memberships in online booking
We would like the ability to modify the order in which Memberships are displayed in the online booking widget. This way, they are more readable for our clients.
2 votes -
add month as a main filter
Add Month as a filter in the reports under Customize Report-> Report Data
3 votes -
make note of who is booking/checking out appointments. I can never find who cashes out the appointment.
When a guest books - if tells us if that was booked by our system or the online booking. When it comes to finalizing payments and closing out the appointment, I can never trace it back to who it was to correct any mistakes made at check out.
1 vote -
Inbasket
It would be so much more efficient if there was an in basket for medical directors that all documents or forms needing to be signed would be due sent to. This would save so much time and duplicate work.
1 vote -
Better Email Marketing Options
- The ability to duplicate a campaign rather than reinventing the wheel every time
- Emoji's in the subject line
- Store branded colors and fonts
- Reports that show who opened and who unsubscribed (not just a number but names)
- Better email templates
- The ability to choose multiple audiences for the campaign
- This was said before, but the ability to send to clients that may not be clients, but have purchased before.
53 votes -
Enhanced Notifications
We do both in office and virtual appointments. It would be nice to personalize client notifications based on specific appointments with specific instructions for the retrospective appointment vs overarching generalized notifications. It can be confusing for the client when something is virtual vs in office.
2 votes -
Update staff schedule API
schedules are created via another platform that is easier to manage thousands of employees across locations. area managers are then responsible for replicating these in boulevard, but far too manual to be confident in their accuracy, especially when considering schedule changes that may happen later. By having an API, there is greater confidence in the bookable availability in blvd.
2 votes -
Limit amount of bookings for a specific service
We would like a way to limit the amount of clients who can book for a specific service in a given time range.
This would allow us to run "Class" type services and limit the amount of users who can purchase this service and ultimately attend.
3 votes -
6 votes
-
"Arirve" twice for separate appointments on the same day
Make it to where clients arrive twice when they are booked with two separate providers. For example, if they have a lash appointment an hour before a hair appointment, they can "arrive" twice so each provider knows when they are ready for the next service.
1 vote
- Don't see your idea?