6244 results found
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Beta Reports Need to have Method of Payment Filter
I would like to see the method of payment used by clients as an option for filtering on the Beta reports
12 votes -
Purchase giftcard for a specific service rather than dollar amounts
Being able to sell gift cards online and have the clients select "Facial" or "Massage" rather than $25 or $50, etc
12 votes -
Link client appointment if appointment already exists on that day on mobile
If a service provider creates an appointment for a client on their phone and that client has an existing appointment that day, the mobile app won't link the two like the dashboard does.
12 votes -
Search available appointment times via app
My staff and scheduler add appointments virtually from home/car etc using their iPhones and iPads. We came from Square (which had a FANTASTIC app for scheduling).
We need the ability to search available appointment times for each staff and have it only show the assignable services for that specific staff member.
Trying to flip through a 3-day calendar view to find available appointments is ridiculous.
12 votes -
Make all reports "Live" with up to date data
When running reports at the end of the day or week to track items, it is frustrating to have to wait for a "few hours" until the reports are updated
12 votes -
Ability to purchase a membership and apply the voucher to the service within the same order
From one order, would like the ability to purchase a membership and redeem the voucher for the completed service.
12 votes -
Note the time the client actually arrives on profile
On the appointment have a spot to see what time the client actually arrived so we can see who's late frequently or who has been waiting a long time.
12 votes -
Help Chat shouldn't auto popup over everything.
Sometimes I will do a helpchat on one computer and then I don't know that someone is trying to checkout someone on the other computer. They keep getting interrupted by the helpchat popup.
How about just a minimized slider on the right side that shows an animated exclamation point or something like that. So you know there is a new message but it isn't constantly popping up and blocking everything.
12 votes -
Stay on the same date and time when editing a pre-book service.
If you need to edit a service while pre-booking with a client, pulling up the new appt tab automatically refreshes your page to the current date rather than staying on the date/time that you're trying to book on. This means you have to start over locating the correct date and time every time you need to adjust a service. This can be confusing during busy times when you are balancing phone calls and checking clients in and out. It would be really helpful if blvd would stay on the same date the whole pre-book process to avoid doing steps multiple…
12 votes -
Message notifications only show when unread.
I am unable to tell whether or not a new message has come in unless I physically go into Messages. Having notifications for old messages isn't helpful to me, and just having the purple pop up when I receive messages would be really great, especially on busy days.
12 votes -
Ability to send from client profile to client email (or SMS) a Welcome page/link to set up their online booking account
Also ability to send password reset emails to client if client requests it.
I can imagine it like this:At checkout front desk lets client know they can book their next appointment online. "OH WOW didn't know you can do that"
Yes Linda, I can send you a welcome email with a link on how to set it up to your email address if you'd like!
Email sent with Welcome to Blank Salon online booking, thank you for being a valued clients etc etc.... Here's your token to set your account up.
Or sent via SMS as a link as…
12 votes -
Want reporting on individual services
Need to be able to see specifically how many of what treatment the stylists performed over a custom timeframe. Right now we can only see the total for the entire service category otherwise it takes a long time to go provider by provider to get the correct #s
12 votes -
Allow for scheduling staff members on an every other weekly rotation.
Allow for scheduling staff members on an every other week rotation. Currently we have to add in staff on a wkly rotation and manually adjust if they work an every other weekend schedule.
11 votes -
add "reason for change/cancellation" when clients self-cancel or self-reschedule
currently we can only note this if the provider cancels for the client, but we want to know why clients change their appts when they change it on their own
11 votes -
Notification for blocked patients when booking.
When a patient is blocked from booking, give a warning when business is booking the appointment. As of right now it just says that the chosen provider cannot preform this service instead of saying that the patient is blocked when their name is typed in.
11 votes -
Pre-Appointment Communication for First-Time Clients
Feature Request: Identification and Pre-Appointment Communication for First-Time Clients**
Summary:
We request the addition of a feature that allows our salon to identify new clients who have booked their first appointment. This feature should include an option to generate a list of these new clients to enable sending personalized messages or emails to them before their scheduled appointment.
Current Functionality:
Currently, Boulevard provides notifications for appointments but lacks a specific function to highlight first-time visitors. This limits our ability to engage with new clients prior to their initial appointment, which is crucial for creating a welcoming and personalized experience.Proposed…
11 votes -
Forms Optimization
Having the ability to create a bank of questions/dropdowns etc. that can then be added to many different forms and charts would be very time-saving and allow us to create forms/charts with ease.
Also, it would be a cool feature to pull in products by category into a chart so we would easily make a protocol for providers to select what product they used during that step.
Having the ability to change a chart to a form and vice versa, just in case you spent a lot of time building the form or chart in the incorrect format.
11 votes -
Add Service Provider Titles to Booking Confirmations
Please include Service Provider Titles to Booking Confirmations. General feedback from clients was to include titles as the Last Name. The Service Providers have different levels of experience, so this allows the client to choose appropriately when scheduling their service.
11 votes -
NEW vs. CURRENT Clients Online Booking
We have an issue with New Patients/clients booking under existing patients. New Patients require additional time for their appointment. This creates a nightmare for our front desk, since many times these are missing - which leads to a poor customer experience, when they show and there isn't enough time allowed for their appointment. It would be great, if there was a question that could be asked at the beginning of online booking. "Are You Currently a Patient at...? Yes or No. Then based off that question they would be show a list of services they can book. Or, maybe there…
11 votes -
Add the ability to bulk add time blocks for all staff members at once.
This would be really useful for instances when we're having a company meeting and need to ensure the provider's are blocked from booking so they are able to attend.
11 votes
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