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  1. We really need to be able to toggle taxes on or off for services and/or products. Diplomats, non-profit organizations and others are tax exempt. We have several thousand dollars in sales each year that are non-taxable, and Boulevard has NO solution for this, so we lose money every time: we need this yesterday! We, of course, also need reports to show the non-taxable sales for reporting in accounting and payment of sales taxes to the state authorities.

    For more info: https://www.state.gov/sales-tax-exemption/#rulesandregs

    11 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. Would love to be able to see Staff Pre-Booking Percentages on the reports. Clients booking in salon for future appointments with same stylist.

    11 votes

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  3. Remove the option to request ratings with cancellation emails

    11 votes

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  4. We have clients that have comped services or services that are provided by the studios and they want to add a tip to the ticket, but there's no way to just tip the service provider without making a second appointment or leaving the ticket open which can impact reporting. Need a way for a client to just leave a tip for the stylist without any other transaction

    11 votes

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  5. Sometimes I have to go back and edit closed sales so that employees can get their commision. It would be much easier to do this if I could just open a sale and then hit a "next" button rather than having to enter and exit sales and lose my place.

    11 votes

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  6. Ability to print a client's remaining balance of their gift card to give to them upon checkout when redeeming a GC.

    11 votes

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  7. Current workaround is to go into front desk mode and manually slide these appts back to the intended state. Example of this would be client comes in, front desk checks a client in but it was the wrong client. Service provider was notified, and gets ready only to find it was an error. Adding procedures to go into front desk view and correct the state is tedious and quite forgettable unless staff is vigilant or errs on the side of being perfectionists. Placing this on the calendar view's UI simplifies salon logistics by being intuitive. Marking something as unconfirmed would…

    11 votes

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  8. We often have parent's phone numbers under their children in Boulevard. 99.9% of the time the system uses the child's account when we receive a text from the number. It would be nice to be able to either mark the child as a child of the parent (and pick the parent in the system) or to mark the owner of the number so all of the texts default to that person.

    Having a system of parents and children would be the ideal solution, but I understand it would be harder to implement.

    11 votes

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  9. We have some offers for customers, friends and family, and employees. We have some offer codes set to auto apply. When our front desk checks out an employee for example the system allows offers to be stacked. There should be an option under each offer to allow or not allow offers to be stackable.

    11 votes

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  10. Being able to sell gift cards online and have the clients select "Facial" or "Massage" rather than $25 or $50, etc

    11 votes

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  11. At the moment service providers only get notified when the client self-cancels their appointment. They should also have the ability to set their notifications preferences so they get notified when an appointment gets cancelled at the front desk as well.

    11 votes

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  12. We are having clients add notes to their appointments when booking. For example, "Can I gift this to a friend?" or "I would like to add something else onto this appointment", etc. It would be great if a notification or icon appeared next to clients who fill this field out online since it is an option online.

    11 votes

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  13. If a service provider creates an appointment for a client on their phone and that client has an existing appointment that day, the mobile app won't link the two like the dashboard does.

    11 votes

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  14. Hi there,

    I would love if you added holidays to the calendar so that we have a handy reminder and do not overbook on those days. Thank you!

    11 votes

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  15. Would be really convenient to be able to see the calendar view while messaging a client with an existing conversation, as it seems the pop up/minimize feature is so far for new messages only. Either that, or being able to split the screen or create some kind of tab option.

    11 votes

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  16. When running reports at the end of the day or week to track items, it is frustrating to have to wait for a "few hours" until the reports are updated

    11 votes

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  17. First off we love Boulevard and we love that you have this idea section to add to. We were with booker by mindbody and not a fan but one thing that was nice about it was on the calender page if you hovered over a stylist their services and price list would appear making it easy to help book a client over the phone or in person. Hope to see this added someday! Thank you!

    11 votes

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  18. It would be awesome to have the option to add multiple emails to a client profile. A lot of our clients are business owners, hence have multiple addresses. When they are booking appointments online they often create new profile because they arent sure which email was used. This would stop the cause of duplicate profiles

    Thank you,

    Kaitlyn

    11 votes

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  19. It would be great if I could create a 'New Sale' without adding the client info into the system. We have alot of walkin's from nearby hotels that we would prefer are left out of metric reports since they will not be returning to the business. In our former software the option in the register was 'Anonymous Male' 'Anonymous Female'

    11 votes

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  20. On the appointment have a spot to see what time the client actually arrived so we can see who's late frequently or who has been waiting a long time.

    11 votes

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