7490 results found
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15 votes
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15 votes
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Allow staff to change their schedule on app
I would like my stylist to be able to add a day or change the time to their schedule on the app
15 votes -
Disable double booking during processing time for some staff members
It would be helpful if the double booking option could be staff specific. For instance, one stylist is able to double book during the processing time of one appointment, but another stylist does not take clients during processing time of other appointments.
15 votes -
Superbill send out for insurance reimbursment
What needs to be included:
Business Info - address, phone, email
Service Provider + Tax ID
Clients name / info
Date of service
Area for Itemized section of service provided including treatment codes and diagnosis codes
Total amount paid
Last 4 digits of card used.15 votes -
Gift Certificates attaching to the recipient account/file
When a person purchases a Gift Certificate for someone, having that gift card automatically attach to the client receiving the gift certificate's account as an option for them to use in check out. While I understand the benefit of just selling a card and then its up to the recipient to keep track of the card. The likeliness of them not using it is higher which generates profit but we are making an effort with software such as this to keep track of everything else about our clients, why not their gift certificates?
15 votes -
Rescheduling appointments between multiple location salons
Currently there is no work around for this, except to completely delete the techs schedule, delete all the scheduled apts, and re-open and re-book apts at the other location. It's extremely tedious and leaves a lot of room for error, especially if you're making scheduling adjustments for a big amount of time. The interface doesn't allow you to reschedule clients apts to the other location either. It's really inconvenient!
IE we are currently under construction at one of our locations, so a few of our stylists temporarily moved their books to the second location. Now, when we have to move…
15 votes -
Vouchers - Set expiration date after cancellation
Business would like to be able to set an expiration date for any remaining vouchers when a client cancels their membership.
15 votes -
Staff messaging
The ability to create a message that each staff member must read before they clock in for the day. For instance: "Our new promotion is starting today." or "Reminder, we are closing early on Tuesday."
This will ensure the staff member reads the message and is informed or reminded of a policy, store change, etc.
15 votes -
Differentiate between Salon Request (Any Stylist), Stylist Request (New), and Stylist Request (Repeat) within the Booking Process
Ideally, the business can add a tag or button that lives in every booking process. Once the client details and services are entered and confirmed, the operator (and online) will select one of the following boxes:
- Salon Request (Any Stylist)
- Stylist Request (New)
- Stylist Request (Repeat)
Generate all this data into a report - allows businesses to track how clients are coming into the salon. The report should include % of existing guests retained and % of new guests retained. Currently, BLVD's retention report includes any guest who has been in the salon. So, if a business has a very…
15 votes -
Membership Cancellation Reasons
Create a required drop down on the dashboard so when a member cancels, a required reason field should be filled out before the cancellation is processed. This feature should also be able to be exported under the member reporting feature so we can analyze on churn.
15 votes -
Ability to Disable "First Available" Option in Booking Widget
In the case of a salon with only booth renters, this would force the customer to pick their stylist - "first available" might get tricky with 1099 contractors because the business could be viewed as technically assigning specific hours to the contractor
15 votes -
$ amount Offer that doesn't discount ever line item
Currently, if you have an offer that is a dollar amount it takes that amount off of each individual item instead of just that particular amount. For example, we have a referral code where clients receive $10 off when they refer someone. When we enter this offer, it takes off $10 for every service and product on the ticket (which can add up to much more than what they offer should be) instead of only the set amount.
15 votes -
Sales Tax Report
All other salon software I've worked with had a Sales Tax Report. It seems like this should be an easy report and I've been messing around in Beta but cant separate the taxable vs non taxable.
gross sales
taxable sales
non taxable sales
tax collected
15 votes -
Receive alerts for when we receive internal ratings
To avoid having to remember to check the ratings tab it would be helpful to receive alerts either via email or text for when we receive internal ratings.
15 votes -
Schedule appointments by interacting with the calendar on mobile
When on the Boulevard Professional app, it would be helpful to be able to tap/interact directly on availabilities the calendar to schedule appointments, rather than select the plus sign to add a new appointment.
15 votes -
Track and report for multiple registers
Be able to document multiple drawer counts and registers for salons that have more than 1 register.
15 votes -
At checkout, flag when a client with standing appointments, only has 3-4 more standing left - "time to rebook?"
We have MANY clients with standing/recurring appointments and if not caught in time to renew, their spot often gets taken.
15 votes -
Notify when there is a reschedule or a client is added to your daily schedule from another stylist's books.
We notice if a client is rescheduled or moved from one stylist to another, no notification is sent to the stylist about an added appointment like it is if it were a new booking. Example: Stylist A was out sick and her 9am was moved to Stylist B, Stylist B almost missed that she had a 9am because she wasn't sent a text or an alert from the app.
15 votes -
See if a client is on the waitlist after booking an appointment
We've had people book an appointment, but still be on the waitlist for a day further out. It would be nice to see in their profile the days they're on the waitlist for, so we're able to remove from all days once we're able to get them in. This has caused us to double contact a few people who'd been in, but still been on the waitlist. Just not sure the best way to track this.
15 votes
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