6230 results found
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Require a deposit or paying for service upfront from select clients i.e ones that have a history of no-shows are constant rescheduling.
This feature would allow us to set a client accommodation that requires a deposit or payment in full upon booking from particular clients. This would help with clients that have a history of no-shows or chronic rescheduling.
12 votes -
Cancellation Fees owed Text message
When someone's card declines for cancellation fees. We would like there to be a way that we can
a) notify them that they owe those fees before booking again.
b) allow a deficit put on their account that needs paying before they can book again. Not that they can have an open account but so that we can track and charge for unpaid late charges.it is really hard to keep track of this via notes in the system and word of mouth.
12 votes -
Print multiple tickets at once
Ability to select multiple tickets to print at once rather than having to print individually.
12 votes -
Apply business charge when a voucher is used
Still apply the business charge when a voucher is used
12 votes -
Negative Account Credit Balances
The ability to add a negative account credit balance to a client's profile. Sometimes card payments don't go through and/or they do not have an alternative payment method so it's necessary to track what a client owes.
12 votes -
FORM upgrades
I think it would be EXTREMELY to have these options to form:
Manually link the forms so that we can send in marketing/client reach out campaigns
The option for forms to be required for booking
An alert or list of clients who have filled out forms (so we can input any information into the file)
A birthday option that automatically updates their birthday on their file (year not necessary)
12 votes -
Report for Online Bookings
Business wants a report that shows the total number of bookings made online for a specific date range.
12 votes -
Please open any forms or charts in a new window
Any client forms or charts that are opened should open in a separate window so that receptionists can easily refer to the form & input the data into the client's file and so that service providers can easily and efficiently chart client's appointments. Ever since this feature was updated on Boulevard (where we now have forms open on the same page), productivity and efficiency in form-related tasks has plummeted.
12 votes -
client marketing list functionality
Your lists for internal marketing are not sufficient to run basic marketing. I cannot exclude people, or combine lists. Or monitor the frequency of contact.
Please add : exclude clients already booked.
Please add: Do not email if has been emailed in 15, 30, 60 days
Please add: Email client of x employee AND x employee. (currently it it is set as or)12 votes -
Add customized note/ popup on Booking Widget
The business would like the ability to put a note or an alert that can be customized on the booking widget. It could be located in the top right or left hand corner of the widget.
12 votes -
Integrate Message Center notifications with browser (such as chrome) notifications so that OS can handle rich notification options for users
It would be fantastic to have Boulevard messages through browser and OS notifications so that things weren’t missed.
12 votes -
Bulk Download/Export of Completed Forms
Ability to bulk download or export completed forms instead
12 votes -
Time Clock - Alerts for forgetting to clock in
An alert or system of alerts for when you forgot to clock-in/out
12 votes -
On the client booking - allow clients' stored credit card info on their phone or computer to be automatically entered when booking
On the client booking - allow clients' stored credit card info on their phone or computer to be automatically entered when booking
12 votes -
Rearrange Product Category Order in Booking Widget like Services & Service Categories
The ability to rearrange Product Categories in the Booking Widget the same way one can rearrange Services and Service Categories.
Currently they are automatically sorted in alphabetical order, but more flexibility / autonomy regarding order would be a much more ideal customer and client experience.
Use cases: Arrange packages and memberships from
1. Most- to least-popular,
2. Most- to least-expensive,
3. Newest to oldest, and
4. On-Sale / Promo items at the top.12 votes -
Create a monthly view for staff calendars
Have a monthly calendar view so we can see what all staff members are working throughout the month, but from a big picture overview.
We have stylists that work every other Saturday, one Saturday a month, every other friday, etc. Would be much easier to keep track from a monthly view!12 votes -
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