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  1. This feature would allow us to set a client accommodation that requires a deposit or payment in full upon booking from particular clients. This would help with clients that have a history of no-shows or chronic rescheduling.

    12 votes
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  2. When someone's card declines for cancellation fees. We would like there to be a way that we can
    a) notify them that they owe those fees before booking again.
    b) allow a deficit put on their account that needs paying before they can book again. Not that they can have an open account but so that we can track and charge for unpaid late charges.

    it is really hard to keep track of this via notes in the system and word of mouth.

    12 votes
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  3. Ability to select multiple tickets to print at once rather than having to print individually.

    12 votes
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  4. Still apply the business charge when a voucher is used

    12 votes
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  5. The ability to add a negative account credit balance to a client's profile. Sometimes card payments don't go through and/or they do not have an alternative payment method so it's necessary to track what a client owes.

    12 votes
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  6. I think it would be EXTREMELY to have these options to form:

    • Manually link the forms so that we can send in marketing/client reach out campaigns

    • The option for forms to be required for booking

    • An alert or list of clients who have filled out forms (so we can input any information into the file)

    • A birthday option that automatically updates their birthday on their file (year not necessary)

    12 votes
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  7. Business wants a report that shows the total number of bookings made online for a specific date range.

    12 votes
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  8. Any client forms or charts that are opened should open in a separate window so that receptionists can easily refer to the form & input the data into the client's file and so that service providers can easily and efficiently chart client's appointments. Ever since this feature was updated on Boulevard (where we now have forms open on the same page), productivity and efficiency in form-related tasks has plummeted.

    12 votes
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  9. Your lists for internal marketing are not sufficient to run basic marketing. I cannot exclude people, or combine lists. Or monitor the frequency of contact.
    Please add : exclude clients already booked.
    Please add: Do not email if has been emailed in 15, 30, 60 days
    Please add: Email client of x employee AND x employee. (currently it it is set as or)

    12 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  10. The business would like the ability to put a note or an alert that can be customized on the booking widget. It could be located in the top right or left hand corner of the widget.

    12 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  11. It would be fantastic to have Boulevard messages through browser and OS notifications so that things weren’t missed.

    12 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  12. Ability to bulk download or export completed forms instead

    12 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  13. An alert or system of alerts for when you forgot to clock-in/out

    12 votes
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  14. On the client booking - allow clients' stored credit card info on their phone or computer to be automatically entered when booking

    12 votes
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  15. The ability to rearrange Product Categories in the Booking Widget the same way one can rearrange Services and Service Categories.

    Currently they are automatically sorted in alphabetical order, but more flexibility / autonomy regarding order would be a much more ideal customer and client experience.

    Use cases: Arrange packages and memberships from
    1. Most- to least-popular,
    2. Most- to least-expensive,
    3. Newest to oldest, and
    4. On-Sale / Promo items at the top.

    12 votes
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  16. Have a monthly calendar view so we can see what all staff members are working throughout the month, but from a big picture overview.
    We have stylists that work every other Saturday, one Saturday a month, every other friday, etc. Would be much easier to keep track from a monthly view!

    12 votes
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  17. 12 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  18. 12 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  19. 12 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  20. 12 votes
    Waitlisted  ·  3 comments  ·  Admin →
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