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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6446 results found

  1. Make "Charge with Boulevard Duo" first option and not the card on file when checking out clients.

    We do not use the cards that clients put on file unless there is an emergency situation, forgotten card or no shows. It is an extra step to have to use the drop down menu to change the form of how we are taking payment as well as cards on file being accidentally charged instead of using the Duo. I would love to see the feature of having the option/customization of which shows up at check out screen as the first initial option.

    14 votes
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  2. Rotating Schedules

    Lots of stylists work every other saturday; can we have a quick way to schedule this like repeating customizations or something

    14 votes
    1 comment  ·  Admin →
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  3. expiration forms

    We need the ability to have certain forms expire. For example, a medical history form should be updated at minimum once a year.

    13 votes
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  4. ability to send forms not attached to an appointment

    I think other people have suggested similar things but I have not found this specific one. We seriously need to be able to send forms even if a client does not have a scheduled appointment. There have been several occasions where this has come up. Our current issue is needing to send insurance verification forms for our biller to access BEFORE a client schedules an appointment. This has serious financial implications for both our business and our clients. Having to create a specific service and schedule it on our calendar just to send a form is messy and frankly I…

    13 votes
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  5. app

    Make the App more user friendly and add more functionality

    There is very limited things you can do on the app. We should be able to send messages to the client in the app from the boulevard number, View common owner functions, view reports (cash, sales, choose timeframe), checkout clients with tap or card swipe connector, add items and services, view transactions.

    13 votes
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  6. Text communication on Boulevard App Please!!!

    Text communication is so simple and helpful for clients throughout the day who don't regularly check their voicemail. We can easily change appointments and answer questions. It is nice we have that feature with our own number on the dashboard on the computer, but I wish we could also pull up messages on the app so I can be easily notified with a response with a client and stay up to date on busier days.

    13 votes
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  7. Display how much cash a client handed on completed order

    When a client is paying cash, and they do not hand out exact change, keep record on the completed order how much the client handed to us, as well as what change we owed them.

    13 votes
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  8. Product wait list!

    I would like to be able to see a list of clients waiting for a particular product that is out of stock. The list should show the client's name, the product name, the date of inquiry, and the date the client purchased the product. If a client comes in and purchases the product, they should automatically be removed from the list. The client's notes should also reflect which product they are waiting for. This would be a great feature because it would allow us to see which products are in high demand and would help us to better manage our…

    13 votes
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  9. Voucher expiration email

    Send an automatic email to clients a few weeks before their voucher is set to expire.

    13 votes
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  10. app for messages

    It would be awesome if there was a separate messenger app just for messages. There could be a team group tab where it would be a group message and then you can also text clients (an option to unread messages would be great too!)

    13 votes
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  11. Precision Scheduling

    "Precision Scheduling" - Where to begin?! Right... well it was really smart to trademark since others will surely want this level of deep learning /s.

    When we were notified in April of this new "feature" I read through the online support document, it surely read as though these changes were optional or opt-in. Some examples from the support document; "When Precision Scheduling is enabled", "Precision Scheduling is available for all Boulevard customers". Based on my interpretation of the support document, no intervention should be required on our part? My point is, it's enabled and there is no accessible "switch" to…

    13 votes
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    In Progress  ·  AdminJulia Egan (Product Marketing Manager, Boulevard) responded

    We're in conversations with Shawn about his issue here. Kudos to him for catching what might be a bug that we plan to fix. We've also been able to adjust Precision Scheduling's settings to better suit their preferences. Please reach out to support if you'd like to adjust how Precision Scheduling works for your business. Between the bug fix and settings adjustment, we're confident we'll end up somewhere that works well for them!

  12. View, send documents through Client Portal

    Our patients are requesting the ability to send and receive documents/attachments to our office securely through the patient portal.

    It would also be helpful if patients could view a read-only version of documents they have previously signed (ie: post-treatment reminders).

    13 votes
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  13. Add a flag to messages that it needs follow up, further info or attention

    add a flag for messages that need further attention or review, or more info. Or at least make message unread to others can see it and notice. When you have multiple people looking at message and then a bunch of others come thru they get lost.... some sort of way to know this need follow up. thanks

    13 votes
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  14. Add the ability to bulk add time blocks for all staff members at once.

    This would be really useful for instances when we're having a company meeting and need to ensure the provider's are blocked from booking so they are able to attend.

    13 votes
    2 comments  ·  Admin →
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  15. add an hourly/salary pay rate.

    Not everyone is paid by commission / %

    13 votes
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  16. create a mobile app for manager view showing sales

    Need capability to be Able to see daily sales summary via mobile app

    13 votes
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  17. FORM upgrades

    I think it would be EXTREMELY to have these options to form:

    • Manually link the forms so that we can send in marketing/client reach out campaigns

    • The option for forms to be required for booking

    • An alert or list of clients who have filled out forms (so we can input any information into the file)

    • A birthday option that automatically updates their birthday on their file (year not necessary)

    13 votes
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  18. Please open any forms or charts in a new window

    Any client forms or charts that are opened should open in a separate window so that receptionists can easily refer to the form & input the data into the client's file and so that service providers can easily and efficiently chart client's appointments. Ever since this feature was updated on Boulevard (where we now have forms open on the same page), productivity and efficiency in form-related tasks has plummeted.

    13 votes
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  19. Leaving Notes in App

    Service providers should be able to leave notes on the Boulevard app without having access to the clients information.

    13 votes
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  20. Commission reports in beta

    Ability to customize commission reports in beta

    13 votes
    Waitlisted  ·  2 comments  ·  Admin →
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