6230 results found
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MULTIPLE PHONE NUMBERS
The option to add more phone numbers to a client profile.
13 votes -
See if a client is on the waitlist after booking an appointment
We've had people book an appointment, but still be on the waitlist for a day further out. It would be nice to see in their profile the days they're on the waitlist for, so we're able to remove from all days once we're able to get them in. This has caused us to double contact a few people who'd been in, but still been on the waitlist. Just not sure the best way to track this.
13 votes -
Appointment Type
It would be great to appointment types. New Non-Requests (NN), Repeat Requests (RR) and New Requests (NR). It helps greatly to know these stats for employee growth. What percent of their clients are repeat clients, what percent were their clients recommending them (NR) and how many were New Non Request, clients the salon gave to the stylist or colorist (NN). Way more important than Tags to us.
13 votes -
A time tracker for when clients go into appointments and check out.
when you move a client to active it would be nice to have a time stamp to ensure the client is receiving their full appt time.
13 votes -
Require guest email and be able to tie to existing client profiles
When an existing client is booked in a group appointment as a guest it would be great if an email was required that could then acknowledge they're already a client instead of creating a blank, second profile
13 votes -
13 votes
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Bring back editing staff requested
Used to be able to open closed orders and change if a service provider was requested or not. Would like that function back
Example: Provider added services to an appointment and he was marked as requested for those services when he shouldn't have been. Wasn't corrected at checkout and now there's no way to go back and edit the requests which is throws reporting
13 votes -
Rotating Schedules
Lots of stylists work every other saturday; can we have a quick way to schedule this like repeating customizations or something
13 votes -
If setting a recurring appointment, Boulevard should flag if one of those upcoming times is unavailable.
If setting a recurring appointment, Boulevard should flag if one of those upcoming times is unavailable.
Example: We set a recurring appointment for 12 visits at 1PM on Thursdays. If there are 2 Thursdays that are unavailable at that time, the business should be notified and unable to book those times.
This would increase the efficiency when booking recurring appointments and prevent double booking from occurring. Our business heavily relies on batch booking sessions and consistently have 5-6 clients coming in/out at a time. If a team member has to book week by week for each client, it takes up…12 votes -
ability to delete clients from client roster
ability to delete client from client roster, for instance if they have passed away.
12 votes -
Client Account Credit
I would like to propose an enhancement to the way account credits or vouchers are currently tracked within the system. At present, when we apply a credit or voucher to a client's account, it is recorded as a sale or deposit, regardless of whether actual money has been received from the client.
For instance, in our referral program, when a client refers a friend, the friend receives $10 off their service, and the referring client receives a $10 credit to use towards their next appointment. However, this credit is currently recorded in the system as though it were a physical…
12 votes -
deceased client profiles
Delete client profile after a client has passed away. That way there is no chance of accidently using this profile in the future if someone has a similar name.
12 votes -
package credit/voucher - making packages
I saw that packages can now be applied as a credit which is great but the vouchers really need to be taking out the cost of services before the employee split.
Also, we should be able to put a custom package together at checkout instead of having to pre-make every package. We customize packages for clients all the time. It could be like we pick which services we want them to have, have them pay and it puts a credit on their account for those services only, or a voucher for each service, but the voucher needs to take out…
12 votes -
Merge Clients
We need to be able to search for clients that need to be merged. There should be a prompt to ask if two profiles have similarities.
12 votes -
Add a flag to messages that it needs follow up, further info or attention
add a flag for messages that need further attention or review, or more info. Or at least make message unread to others can see it and notice. When you have multiple people looking at message and then a bunch of others come thru they get lost.... some sort of way to know this need follow up. thanks
12 votes -
Better product reports with unit costs
There needs to be the ability to see Product Sales with unit cost on same report. This would reflect the bottom line in order to calculate our net revenue. Currently you have Gross product sales and Net product sales. But net is only net of any discounts, not net of the cost of the product. So really you need an option for columns with gross product sales, discounts applied, cost of products sold and finally, net product revenue. This is the information as a business owner i need to see to compare profit margins etc.
It would also be helpful…
12 votes -
add an hourly/salary pay rate.
Not everyone is paid by commission / %
12 votes -
Automatic Emails to clients when they self reschedule
The business would like clients to receive new confirmation emails of the rescheduled time.
12 votes -
Add Review Invite To Check-Out
We would like an invite to give feedback/review after the client completes payment via the Duo/iPad set-up. Once they confirm and pay, having an opportunity to give us 1-5 stars and, if they give us 4 or 5 stars, inviting them to review with Google Reviews would be great.
12 votes -
Please show the actual date on a note instead of "a month ago". It's really frustrating when I am correlating other notes and photos Thanks
Show the actual date the note was written
12 votes
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