5892 results found
-
Allow more options for Offers
I would like to see the ability to limit offers to smaller segments of the audience using more filters. It would also be great to have expiration dates for offers, that way we don't have to remember to delete them when they are done.
12 votes -
Publish Schedule and alert Employee Via Email
When i make changes to the schedule on Blvd i would like the option to publish the changes and alert the employee of her new schedule change.
Ideally the alert will tell:
Location
Week Dates
Hours for the weekShould be a simple addition but SUPER beneficial for us.
12 votes -
Ability to add gratuity for non-card payment methods on Duo app
With the reception app, we were able to have the client select gratuity and then check them out via the dashboard. With the Duo, we now have to verbally ask for gratuity on all non-card payment methods. Would love to have the ability to send gratuity options to the duo app even for payments that don't require a card.
12 votes -
Training dashboard for new hires
We would like a training dashboard for new hires to be able to manipulate appointments/work the front desk without using the actual live dashboard.
12 votes -
Employee schedule list view on app
The app should have a feature that allows employee to see their schedule for that week and following weeks (ex. Monday 10am-5pm, Thursday 10am-2pm). As of right now I am having to send my employees screenshots of the schedule on the dashboard. Which is not very accurate in the case of availability changes. The only way for them to see when they work is to rely on the "grey areas" of availability under their name which is very difficult and leaves too much room for error.
12 votes -
Sales Tax Report
All other salon software I've worked with had a Sales Tax Report. It seems like this should be an easy report and I've been messing around in Beta but cant separate the taxable vs non taxable.
gross sales
taxable sales
non taxable sales
tax collected
12 votes -
Gender field for clients
Ability to add/adjust gender on a client profile for marketing purposes (ability to filter under the Clients tab)
Glosslab runs campaigns specific to the client's gender and would be useful to have to target the correct clients.
12 votes -
Ratings For Cancellation Charged Clients
Ability to not have ratings sent on clients that are charged no show/cancellation fees. Currently, a rating will send and the client will usually leave a bad review because they are being charged for a service they did not receive.
Workarounds:
- Making a Product called Cancellation Fee (will mess up their reporting)
- Not sending a receipt at the time of charge (higher possible chargebacks from client)
- Turning off the ratings feature before charging a no show fee then turning it back on once processed and emailed. (a lot of extra work where admin is needed. FD will not have access…
12 votes -
Code to Imbed Reviews
I would love code that would share reviews and update them as they come in on my website. I would like to choose that they are 4+ stars or above
12 votes -
Adjust client on appointment
Instead of canceling and scheduling, we would like to change the client for an existing appointment.
12 votes -
Ability to purchase a membership and apply the voucher to the service within the same order
From one order, would like the ability to purchase a membership and redeem the voucher for the completed service.
12 votes -
Formula Section (high priority)😉
I think you need to create a formula section. Yes we can add them in notes, but a more efficient way would to have the right section for the right information. Formula's are one of the most important part of our jobs. There should be a time/date stamp and the ability to edit. It would also be nice if it would show up when you you click on clients name from calendar. This way stylist would know if they had a previous formula. The more info we can have the better.
12 votes -
Help Chat shouldn't auto popup over everything.
Sometimes I will do a helpchat on one computer and then I don't know that someone is trying to checkout someone on the other computer. They keep getting interrupted by the helpchat popup.
How about just a minimized slider on the right side that shows an animated exclamation point or something like that. So you know there is a new message but it isn't constantly popping up and blocking everything.
12 votes -
Stay on the same date and time when editing a pre-book service.
If you need to edit a service while pre-booking with a client, pulling up the new appt tab automatically refreshes your page to the current date rather than staying on the date/time that you're trying to book on. This means you have to start over locating the correct date and time every time you need to adjust a service. This can be confusing during busy times when you are balancing phone calls and checking clients in and out. It would be really helpful if blvd would stay on the same date the whole pre-book process to avoid doing steps multiple…
12 votes -
Message notifications only show when unread.
I am unable to tell whether or not a new message has come in unless I physically go into Messages. Having notifications for old messages isn't helpful to me, and just having the purple pop up when I receive messages would be really great, especially on busy days.
12 votes -
Ability to send from client profile to client email (or SMS) a Welcome page/link to set up their online booking account
Also ability to send password reset emails to client if client requests it.
I can imagine it like this:At checkout front desk lets client know they can book their next appointment online. "OH WOW didn't know you can do that"
Yes Linda, I can send you a welcome email with a link on how to set it up to your email address if you'd like!
Email sent with Welcome to Blank Salon online booking, thank you for being a valued clients etc etc.... Here's your token to set your account up.
Or sent via SMS as a link as…
12 votes -
Want reporting on individual services
Need to be able to see specifically how many of what treatment the stylists performed over a custom timeframe. Right now we can only see the total for the entire service category otherwise it takes a long time to go provider by provider to get the correct #s
12 votes -
Pre and Post Treatment Forms
I suggest that you guys add pre and post treatment forms that can be automatically sent out prior to procedures and after the client checks out.
11 votes -
E-scribe and lab integrations
Ability to prescribe medication‘s for patients and to review lab results via fax
11 votes -
chat function on app
It would be so nice to be able to text people from our app when the receptionist is not available or we are away from the office.
11 votes
- Don't see your idea?