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  1. When someone's card declines for cancellation fees. We would like there to be a way that we can
    a) notify them that they owe those fees before booking again.
    b) allow a deficit put on their account that needs paying before they can book again. Not that they can have an open account but so that we can track and charge for unpaid late charges.

    it is really hard to keep track of this via notes in the system and word of mouth.

    12 votes
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  2. Still apply the business charge when a voucher is used

    12 votes
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  3. Need capability to be Able to see daily sales summary via mobile app

    12 votes
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  4. The ability to add a negative account credit balance to a client's profile. Sometimes card payments don't go through and/or they do not have an alternative payment method so it's necessary to track what a client owes.

    12 votes
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  5. I think it would be EXTREMELY to have these options to form:

    • Manually link the forms so that we can send in marketing/client reach out campaigns

    • The option for forms to be required for booking

    • An alert or list of clients who have filled out forms (so we can input any information into the file)

    • A birthday option that automatically updates their birthday on their file (year not necessary)

    12 votes
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  6. Would like one set deposit amount or percentage for all services all providers rather than having to set at individual level.

    12 votes
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  7. I would like to be able to utilize the marketing feature to send clients birthday emails and discounts but I can't do this because birthdays aren't collected when a client creates their profile. I would like this to at least be an option for them when online booking.

    12 votes
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  8. Business wants a report that shows the total number of bookings made online for a specific date range.

    12 votes
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  9. The business would like the ability to put a note or an alert that can be customized on the booking widget. It could be located in the top right or left hand corner of the widget.

    12 votes
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  10. It would be fantastic to have Boulevard messages through browser and OS notifications so that things weren’t missed.

    12 votes
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  11. Ability to bulk download or export completed forms instead

    12 votes
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  12. Having an option for personalized color codes. ie instead of stylist group colors, appointment colors for return request, return non-request, pre-book, new request and new non-request etc...

    12 votes
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  13. Each team (service providers, CX, billing, etc.) all make notes for clients. It would be great to be able to input different types of notes to keep everyone organized

    12 votes
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  14. Be able to easily print client history or have a button in the client profile that says "print client's treatment history"

    12 votes
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  15. The ability to rearrange Product Categories in the Booking Widget the same way one can rearrange Services and Service Categories.

    Currently they are automatically sorted in alphabetical order, but more flexibility / autonomy regarding order would be a much more ideal customer and client experience.

    Use cases: Arrange packages and memberships from
    1. Most- to least-popular,
    2. Most- to least-expensive,
    3. Newest to oldest, and
    4. On-Sale / Promo items at the top.

    12 votes
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  16. Have a monthly calendar view so we can see what all staff members are working throughout the month, but from a big picture overview.
    We have stylists that work every other Saturday, one Saturday a month, every other friday, etc. Would be much easier to keep track from a monthly view!

    12 votes
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  17. 12 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  18. 12 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  19. 12 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  20. 12 votes
    Waitlisted  ·  3 comments  ·  Admin →
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