6205 results found
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Add multiple tip options for when there is split gratitude
Give the optoin on the ipad to split or add tip for a different service provider
12 votes -
Membership payment options
Give the business the ability for a client to pre-pay a membership, to pay one month in cash, make a payment for another member as a gift, apply gift cards to membership payments etc.
12 votes -
Disable double booking during processing time for some staff members
It would be helpful if the double booking option could be staff specific. For instance, one stylist is able to double book during the processing time of one appointment, but another stylist does not take clients during processing time of other appointments.
12 votes -
Notification when an appointment is booked or changed through the professional app
Staff are not notifed when an appointment is booked through the professional app.
12 votes -
Restrict Certain Services to Previous Clients
I am only accepting Haircut clients at our salon. No NEW color services. Only offering to my already existing color clients.
So I don't have that service added to my menu. But I would like my existing COLOR clients to book their color service ONLINE without any new clients allowed to book for color service. Only NEW HAIRCUT clients.
12 votes -
Rescheduling appointments between multiple location salons
Currently there is no work around for this, except to completely delete the techs schedule, delete all the scheduled apts, and re-open and re-book apts at the other location. It's extremely tedious and leaves a lot of room for error, especially if you're making scheduling adjustments for a big amount of time. The interface doesn't allow you to reschedule clients apts to the other location either. It's really inconvenient!
IE we are currently under construction at one of our locations, so a few of our stylists temporarily moved their books to the second location. Now, when we have to move…
12 votes -
Deposits for services
Ability to collect a deposit payment for service. Upon cancellation, this deposit will no longer be available to use as a payment type.
12 votes -
See full service on professional app without needing to edit
Here the stylist has to EDIT the appointment to see the full service. We have had stylists make mistakes on appointments as they cannot read the full explanation in the app. Or they have to come up to front desk each appointment to check what they are doing and this is untenable long term.
12 votes -
Forms: Button for "Send to iPad"
Would like an option to trigger a form to populate on the ipad for a client to complete. We had a client checkin and add a service which requires a form, but there's not a clean way to have them complete the form on the ipad. We have to put them back to Confirmed and checkin all over again
12 votes -
Lead Management
Ability to respond and manage leads
12 votes -
Have a tab in client profiles for soley paperwork or SOAP notes
As massage therapists in the state of Michigan, we are required to fill out SOAP notes for each and every client. Having a place specifically meant for all of the clients paperwork either to upload OR for clients to fill out online would be PERFECT. Not sure what the rules and regulations are in other states but this is a MUST for us!
12 votes -
Owner Notifications
We moved from Square to BLVD, and one feature that I miss is that as a salon owner, I would receive text and/or email notifications each time my staff had a new appointment scheduled or cancelled.
It would come through as:
"Owner's Copy: Makenzie has a new appointement with Andrea Johnson for a Lash Extension Full Set"
It was nice because I could gauge what the new appointment flow was... without having to manually log in and view the new alerts.
12 votes -
Beta reports: Voucher Expiration reporting
Reporting on expired or upcoming expirations of vouchers for businesses that utilize expirations. This will assist in recognizing the revenue at the time of expiration from an accounting perspective.
12 votes -
Have the ability to customize the post appointment ratings email sent to clients
Business wants the ability to create custom post appt ratings emails sent to client or have the ability to add link within email.
12 votes -
Pop up option to take deposit when booking appointments
There should be an option to go to sales to take a deposit when completing a booking
12 votes -
TIME TRACKING
As of now, we have to use a separate software to track employee time off request, time off, sick time, vacation, PTO etc. An integration of time tracking would be super advantageous for salons.
12 votes -
Publish Schedule and alert Employee Via Email
When i make changes to the schedule on Blvd i would like the option to publish the changes and alert the employee of her new schedule change.
Ideally the alert will tell:
Location
Week Dates
Hours for the weekShould be a simple addition but SUPER beneficial for us.
12 votes -
Ability to add gratuity for non-card payment methods on Duo app
With the reception app, we were able to have the client select gratuity and then check them out via the dashboard. With the Duo, we now have to verbally ask for gratuity on all non-card payment methods. Would love to have the ability to send gratuity options to the duo app even for payments that don't require a card.
12 votes -
Option to not prompt clients to leave reviews with cancellation emails
Remove the option to request ratings with cancellation emails
12 votes -
Training dashboard for new hires
We would like a training dashboard for new hires to be able to manipulate appointments/work the front desk without using the actual live dashboard.
12 votes
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