Feature Request: Identification and Pre-Appointment Communication for First-Time Clients**

Summary:

We request the addition of a feature that allows our salon to identify new clients who have booked their first appointment. This feature should include an option to generate a list of these new clients to enable sending personalized messages or emails to them before their scheduled appointment.

Current Functionality:
Currently, Boulevard provides notifications for appointments but lacks a specific function to highlight first-time visitors. This limits our ability to engage with new clients prior to their initial appointment, which is crucial for creating a welcoming and personalized experience.

Proposed Functionality:

1. Identification of First-Time Clients:
   • Add a filter or tag in the client database to mark new clients who have booked their first appointment.

• Include an option in the appointments dashboard to view all first-time clients with upcoming appointments.

Benefits:
- Enhanced Client Experience: Personalized communication can make new clients feel valued and welcomed, setting a positive tone for their first visit.
- Increased Engagement: Proactively reaching out to new clients can increase appointment confirmations and reduce no-show rates.

• Operational Efficiency: Automating the identification and messaging process saves time for our staff and ensures consistent communication.

Example Workflow:

1. A new client books their first appointment.
2. The system tags the client as a "First-Time Visitor."
3. The appointment dashboard highlights this client.

Conclusion:
Implementing this feature will significantly improve our client management capabilities, enhance the new client experience, and streamline pre-appointment communications. We believe this addition will be beneficial not only for our salon but also for other Boulevard users looking to improve client engagement and satisfaction.