7173 results found
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3 votes
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Fix the tag summary report
We would like to be able to use that report to track a specific client group who comes to our spa.
3 votes -
Block usage of gift card if customer disputes the charge
We recently had a customer dispute the credit card charge for a gift card purchase. Some form of option to block usage of the gift card while the dispute is worked out would be great. I can zero it out, but then if the dispute resolves in my favor I need to reactivate it and house the purchase. (this whole process screws up all kinds of reports)
Some way of (preferably automatically) blocking that gift card from being used until the dispute is resolved would be very helpful. Or simply voiding the card when the dispute is created is another…
3 votes -
Your terrible messaging update no longer allows me to move the messaging
Your terrible messaging update no longer allows me to move the message box outside of the message window or open multiple boxes. i'm often messaging multiple people on the calendar page. it was so easy. guess what i cant do without opening two windows and clicking back and forth?
3 votes -
Sidebar for new Messages UI
To quickly see next appts, add tags and notes
3 votes -
Make the waitlist box change color when someone is added, or add a symbol to indicate the waiting appointment. It's very easy to miss.
Make the waitlist box change color when someone is added, or add a symbol to indicate the waiting appointment. It's very easy to miss the gray number.
3 votes -
3 votes
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Ability to edit a tip after someone completes checkout
After a client checks out, we would like to be able to edit the tip. Sometimes clients accidentally click the wrong tip or they dont tip at all on accident. We want to be able to edit that after the purchase.
3 votes -
leads
Add a tab for business' to see clients who started booking an appointment but did not finish the process. This will allow business' to reach out to the client to help finalize the booking, answer questions a client might have, etc.
3 votes -
3 votes
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Apple pay needs to be added as a form of payment
so many people walk in and try to book an appointment for the next day and they don't have their card on them and suggest apple pay but we don't have apple pay so i think it would quicker and more efficient if apple pay was a form of payment.
3 votes -
Scheduling Alerts via mobile
Could you please make it so that in the Blvd App on phones and tablets to view the scheduling alerts? It is only viewable through the website on computers.
3 votes -
pronouns for providers
Pronoun for Service Provider. Ability for the client to see while booking, if they are booking with a male or woman.
3 votes -
Product Display
When we add products to a client ticket we cannot see the full name. And when we add product it moves to the top and we get lost. The entire product system is very confusing and overwhelming. As I am sitting in a staff meeting we are realizing we are all frustrated by this. Can we make this a more visible and smoother transaction.
3 votes -
Report that gives average number for Ratings per Staff Member
The business wants to be able to see the average score for staff in reference to ratings.
3 votes -
Service Logs
I would love to have a feature where you can document a procedure that could reoccur, like a laser, but then pull up the same form for their next appointment to be able to see what was done last and document the new appointment. Finding we may have to go back to paper charting for this, which is not ideal.
3 votes -
The option to move a pt to complete without having to checkout
Some of our patients don't need to check out at the end of their service. They just need to be seen. So I'd like to be able to move them to completed without having to do all the extra steps of checking out.
3 votes -
Employee Schedules
There should be an option to schedule all employees even if they can't perform services without adding to the hours available for the day. It is hard to calculate the total hours an employee is working if we can't do all of the scheduling in one place.
Also, we need to be able to schedule multiple shift times per day.
For example. We have providers that are front desk and performing services, so it makes scheduling challenging if they have a day where they do both. If I make the therapist available all day then block out non-available time, that…
3 votes -
3 votes
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Change date range for Fill Slow Day campaign
"We'll automatically message clients who haven’t visited in the last 30 days and don't have an upcoming appointment 7 days before the available spot." Ability to change the date range from 30 days to any desired date.
3 votes
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