7200 results found
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Show what practitioner a client saw in their appointment history
Under client history all you can see is what appointment they had, but it would be helpful if it also showed what provider they saw for their service without having to open up the whole appointment window.
3 votes -
Discount Reasons/Codes to be eligible to be toggled off when not in use.
Have a way for the Discount Reasons/Codes to be toggled off when not in use. Then we don't have to delete and readd when they are used again. This will keep reporting accurate, so the name isn't different from the first time it was used. It will also keep the checkout drop down list cleaner and quicker for the front desk teams to find their active promo/discount.
3 votes -
Encourage returning clients to log in for gift card purchases
Clients purchasing gift cards accidentally create duplicate profiles due to using different information for the gift card purchase than what is on their existing client profile. It'd be great if returning clients could be encouraged to log in before purchase to curb the amount of duplicate profiles that get created.
3 votes -
Ability to take form photos with ipad at checkin
Currently taking photos with the ipad available at check in to complete a form is not supported, we'd like this to be implemented to allow clients to fully complete their form at check in.
3 votes -
Tags for multiple Credit Cards on file
It would be amazing to add a tag or something to differentiate between multiple cards on file. In case the client wants one for the membership and the other for retail, gratuity, etc.
3 votes -
Allow Audience filter to show clients without any appointments
I would like to know which clients have never made an appointment. Currently if I create an Audience with the filter Appointments less than 1, it returns nothing. Thank you.
3 votes -
same day confirmations texts only for unconfirmed
We have the same day confirmation text turned on but i wish there was an option to only send those to unconfirmed clients. right now the only option is on or off.
3 votes -
3 votes
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Online Booking: Make the photos of the stylists bigger so that you can see their faces better.
Please make the photos of the stylists bigger so that you can see their faces better. They are much too small to see clearly.
3 votes -
Automation with regards to schedules. With the live data, boulevard could optimize schedules up or down based on performance.
I know there is probably a lot of technicalities to this, so perhaps this is a pipe dream.
Set up; target for what % utilization is acceptable, if less than a set %, reduce hours to a threshold, if more than a set %, increase hours to a threshold. Set minimum hours and maximum hours per day (business choice and also remind to comply with labor laws).
Also 24 hours notice prior, your shift on Friday is set to start at 10a instead of 9a due to no appointment scheduled by the deadline.
End of day automations; if no appointments…
3 votes -
Custom inventory adjustment reasons
I'd like to be able to select "expired" and "promotion" as options when adjusting inventory
3 votes -
PCI compliance over the phone
Create a plug-in for us to take credit cards over the phone and remain PCI compliant
3 votes -
Turn off notifications for certain services
We have some services that are virtual. I'd love to be able to turn off notifications or customize them so they dont get a reminder with an address attached!
3 votes -
Fixed Date Range for Consent Forms
As a medical practice - it can allow the patient to edit the date at which consents are signed. It should be time stamped for legal reasons and should not be editable.
3 votes -
Customizable commission rate for cancellation fees
Example: We have nurse and esthetician, a nurse would make around 10-13% because their service prices are higher (injectable, laser) a facialist has a higher commission rate because their service is average $120-$200. I would want to customize the nurse to receive more than 10% on a commission fee.
3 votes -
3 votes
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Easily transfer memberships from one location to another
Ability to transfer memberships from one location to another without having to cancel and resell the membership.
3 votes -
Text Message File and Client Notes File Downloads. It's needed to respond to Disputes
I have to screenshot text messages and client notes to respond to disputes. So if it's possibe to download the information it would be better and easier to attach all the documents needed to properly dispute the charge backs.
3 votes -
Why have most of these ideas been sitting for more than a year
Alot of these ideas are things that should have been implemented from jump for salons and medspas. Pretty standard. Most of these have been waitlisted for a year. What is the point of voicing concerns if there is no action taken? If Boulevard gives us a capability on the admin side it should be flushed. out for all possibilities and needs to make things EASIER. No reason most things are manual entry when we have hundreds of clients.
3 votes -
NEW Audience Builder 3/24
The "new" features released 3/24, all of which should have been included with version 1, are still woefully short of useful. I'm floored by the remedial functional specifications that must have been provided to the developers for this update, they should be capable of more. Does Boulevard even have a team of qualified people to review what the functional spec should include?
How does this "update" roll out without the functionality of (and combination of) $ dollar amount spent? This is a key metric, is it not?
Also completely missing the mark is "products purchased", has anyone actually test driven…
3 votes
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