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  1. The new feature to add a service at checkout is great, however there should be an option to "add time" with the service because without doing so it is negatively impacting someones utilization which is a key KPI in evaluating providers and their success within a business and its profitability.
    Perhaps you can add the option to "add time with this service" as well for those of us who need it without having to leave the screen and add the service in to the appointment the regular way which would ensure that time is added and utilization is optimized. Otherwise,…

    2 votes

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  2. It would be extremely helpful to have an option to set a specified limit (10, 15, 20 min etc.) in which we cannot take a client if they are late, and if that client checks themselves in after they enter their information a pop up comes up and alerts them that they are x amount of minutes late and need to see the front desk.

    2 votes

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  3. Show open tickets under the patient's profile as well as in the sales view. A pop up letting us know there are still open tickets while closing the drawer would be great!

    2 votes

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  4. Show an icon or something on the appointment letting us know if charts/forms are not completed.

    2 votes

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  5. When viewing the "Cancellations" tab on boulevard, it should be easier to access the client profile from that page.

    2 votes

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  6. 2 votes

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  7. 2 votes

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  8. Customers need the ability to leave a different tip amount for each provider, not a generic percentage across the board.

    2 votes

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  9. For client feedback text/email option allow it to be customized to link to our business page or google review.

    2 votes

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  10. Make the App more user friendly and add more functionality

    There is very limited things you can do on the app. We should be able to send messages to the client in the app from the boulevard number, View common owner functions, view reports (cash, sales, choose timeframe), checkout clients with tap or card swipe connector, add items and services, view transactions.

    2 votes

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  11. Clients are receiving texts and emails asking how they enjoyed their visit even if the appointment was canceled. This makes it extremely uncomfortable especially if they were charged for a no show cancelation and then get that text. Bit like rubbing salt in the wound and we wind up with pretty nasty replies.

    2 votes

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  12. 2 votes

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  13. We very often have forms that need to be sent after a client has been seen. Especially if a client wants to join a membership or certain forms were missed. Unfortunately they can only be sent through an upcoming appointment and it would be helpful to be able to email them separately.

    2 votes

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  14. Would like to be able to book multiple appointments from the booking window on different days to set up consistent plan of care. I am able to select 6 different sessions, but it will not let me finalize a booking that's not on the same day.

    2 votes

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  15. Display a pop-up notification when a client books multiple appointments on the same day. We've had instances where clients schedule with different stylists on the same day, and we don’t realize it until it’s too late. Or at least have their scheduled appointments listed when creating an appointment on the schedule

    2 votes

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  16. We would love to be able to locate a gift card by looking up the receiving client's name as opposed to the name of the purchasing client! (under the gift card section of the sales tab)

    2 votes

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  17. It would be so helpful to be able to be able to open up an order from the detailed line item summary!!!

    2 votes

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  18. Allow an option for providers to see their own ratings without having to give them permission to other admin privileges. Also allow providers to see their own so they can reply to them, without them seeing rating that aren't theirs. It would be nice if the specific provider could receive notifications when they got these reviews as well!

    2 votes

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  19. allow a deposit to be paid either online or by phone for first time clients.

    2 votes

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  20. Ability to create an add-on service that is not bookable until a set future date. This will allow time to market to clients before it goes live, and allow them to "book in advance".

    2 votes

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