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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6418 results found

  1. Practice Fusion Integration - Medical Records System - For Charting purposes

    "It's our medical record system. We keep our charts for each patient in that system. We also use it for scheduling. So we would have had to keep duplicate schedules or duplicate customer information if we used Boulevard."

    3 votes
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  2. Can we remove the ad tracker link click.pstmrk.it from the intake form link? Clients using ad blockers in their internet browsers get a warning not to open the link.

    3 votes
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  3. The ability to adjust the clients email address from the charged out ticket page. Currently, the business thinks its too much work to click into the clients profile if an email needs to be adjusted before they resend an emailed receipt

    3 votes
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  4. Right now, when an appointment is rescheduled, the "send updated confirmation to client" is automatically check marked

    3 votes
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  5. Instead of making clients pay for something online with a credit card allow them to input a gift card number.

    3 votes
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  6. Employees receive products and services at cost and tax-free. A way to easily remove tax from the checkout window and a separate way to check out employees' purchases so that they can be reported on independently from retail would remove the need for several workarounds, save time, and eliminate errors by ensuring that default tax settings don't need to be under constant change.

    3 votes
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  7. When a stylist logins to there account at the web app feature, the stylist should only be able to run there reports for them specifically not for the whole salon and other stylist.

    Possibly have reports that show the following:

    number of appointments this week

    Mini production ( hair sales, retail sales, number of appointments this week)

    Production report (total sales, by hours etc)

    Ratings: so stylist can see there ratings linked to them and only them.

    3 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  8. The Discounts and Offers BETA report is important to give us the data we need to report on total revenue a discount/offer code brings to the business and when it was used. The Detailed Line Item report gets us most of the way there but the offers are listed as "Offer-based Discount" and not the offer code/name instead.

    The Discounts and Offers report does not allow us to drill down or easily see what order/client/staff it is tied to.

    3 votes
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  9. Our logo is a rectangle and looks great on the booking widget, but gets cropped on the reception app.

    3 votes
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  10. Would be great if there was an option for the checkout window in the dashboard to auto populate new codes when selling a gift card so our team doesn't have to track what codes are already in use/would help avoid adding funds to an existing card that's associated with different client

    3 votes
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  11. Often management will make a block that should remain persistent, staff may move or delete (or worst delete the series instead of single instance) which can cause lots of issues.

    3 votes
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  12. Would also be great if it directly showed in parenthesis (most recent visit MM/DD/YY) to help determine which client is which preventing wrong booking.

    3 votes
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  13. When scheduling, a guest should have the option to select multiple providers, in case there are two people they like to see or one person they don't want to see

    3 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  14. 3 votes
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  15. 3 votes
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  16. If a GC number has already been used at the business, please display an error message that the GC number is a duplicate.

    3 votes
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  17. 3 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  18. And also highlight WHICH email address the client is currently using to log in to avoid human error of merging and choosing the wrong email address for the account. Saves time later as this error in merging is technically just kicking the can down the road for later to fix again

    3 votes
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  19. Apppintment status report for canceles, rescheudles, confirmed, unconfirmed that has the client name

    3 votes
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  20. Our staff uses smart watches and would like to be notified of a client's arrival on their watches, but their phone numbers linked in the employee profile is different from the one linked to their watch. In the communication preferences, we would like to specify the phone number for the alerts.

    3 votes
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