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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7585 results found

  1. Include an automatically applied tag for when a client has a client accommodation.

    4 votes

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  2. Some places have taxes that require a third decimal (8.375%). When entering this into the dashboard it rounds to 8.38%

    Though it still seems to calculate 8.375% at checkout it would be nice if that was reflected in the dashboard

    4 votes

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  3. Clients want to be able to set prebooking to dates that accommodate their business. ex: 1W, 2W, and 3W.

    4 votes

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  4. Ability to sell a package that includes the ability to pick a limited number of services from a group of defined services i.e. 5 options and ability to pick 2 services out of 5

    4 votes

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  5. 4 votes

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  6. analyze aggregated data from all locations

    4 votes

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  7. Gift cards sold in-person should have the option to GIFT or transfer to a recipient.
    It defaulting to the purchaser is a glorified account credit.

    3 votes

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  8. There's a message now when you buy a gift card warning of fraud and we need to remove it or change the language because it's causing customers to be afraid of buying gift cards online

    3 votes

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  9. I would really like for massage clients to be able to add on a sauna or sauna clients to be able to add on a massage. We have a lot of services that can be grouped together but are not performed by the same practitioner. It would be nice to be able to suggest add ons for specific services and allow different providers to perform the add ons

    3 votes

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  10. I would love the ability to create packages that include both services and retail products as part of a single bundled offering.

    Current Limitation:
    At the moment, packages are limited to services only. This creates friction when trying to sell results-driven programs that require both in-spa treatments and consistent at-home care.

    Why This Matters:
    For many of us in the skincare industry, results come from a combination of professional treatments and homecare. Being unable to bundle products into packages makes it harder to:

    • Create true transformation programs (e.g., acne, pigmentation, anti-aging)
    • Increase retail sales in a structured, intentional way
    • Simplify…
    3 votes

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  11. A reminder to get a card on file for clients that do not currently have one at the time of booking would be great!

    3 votes

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  12. also sorted in chronological order with staff name

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  13. Services are performed by assistants (e.g., nurses), but commission should go to the supervising provider who owns the patient. Today, commission is tied only to the staff member on the appointment, forcing manual reassignment at checkout. We need the ability to attribute commission to a different provider.

    3 votes

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  14. Would like a way to offer a service that's comprised of multiple consumables trackable for inventory (ie. Microneedling service + topical exosomes with associated microneedling cartridge and exosome dose) - presented as a single, clean service to the client without showing the client the internal consumables on the receipt.  Having a top-level service with associated add-on services configured with product usage allow for proper inventory decrementing, but would like to hide the internal consumables from client view.

    3 votes

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  15. When a client cancels their hair appointment, this system automatically finds the next client on your waiting list who wants that exact slot, texts them, and books them in — all without you lifting a finger. It means empty chairs get filled, clients who have been waiting get seen sooner, and you never lose money to a last-minute cancellation again.

    3 votes

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  16. Ability to add middle initials to account. We have many clients that have the same exact name (crazy, right), and having a way to list a middle initial to differentiate these clients would make check in much more swift.

    3 votes

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  17. Offer "dynamic pricing" which would offer discounted (or higher pricing) depending on the day. This is important to encourage booking for slower days, as well as to capitalize on busier days.

    3 votes

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  18. Precision Scheduling lacks the option to distribute clients by seniority when "First Available" is selected. This is super unfortunate since I feel like most salons and spas operate that way. It's becoming a serious issue with my senior estheticians when all of the new bookings are going to my newer estheticians even when they have the availability. I've adjusted the Precision Scheduling to distribute clients evenly but this is a HUGE PROBLEM that I hope can be fixed ASAP!

    3 votes

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  19. Offering digital gift cards with an auto generated gift card number would be great! We do not offer physical gift cards. So, the only way for us to sell gift cards at the salon is through the salon website via Boulevard.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  20. When a membership is paused and scheduled to resume, clients should receive an automated email reminder 24–48 hours before the charge date.

    This would help prevent unexpected charges, reduce support issues/refund requests, and improve overall customer experience.

    Ideally, the reminder would include the membership details, resume date, and a link to manage or modify the membership.

    3 votes

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