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6116 results found

  1. AI powered text message and dashboard to monitor conversations.

    3 votes

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  2. It would be nice to change notes for the "other" payment method on closed orders. Sometimes the verbiage isn't the same with all of my staff, so it makes reports harder to consolidate, it would be nice to be able to change that note to standardize things after orders are closed.

    3 votes

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  3. 3 votes

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  4. To have the options to remove the tax for a product if needed.

    3 votes

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  5. We need to screen employees just like clients and ask the basic screening questions every time they enter the work place. We would like to use the same form we use for clients on the reception app. If we could use a form with a walk-in appointment that would work, or if employees could access forms from the reception app, that would work

    3 votes

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  6. It would be handy to have a standard set of prices for a role and then have the ability for an automatic MARKUP to be added say for a Master Tech. This would be easier than being forced to have 2-sets of pricing. Senior and Master. Instead should someone use a Master, the client gets charged the standard rate, BUT a Custom MARKUP to the standard rate, auto charged at checkout.

    3 votes

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  7. Our services have specific pricing that is determined after an in-person consultation so prices are listed as $0 online. We would still like to have the option of collecting credit card data online for late cancellations or no-shows.

    3 votes

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    1 comment  ·  Admin →
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  8. Would like to be able to have time at the end of service that the client is still "busy", but the resource is open. After a service we need some downtime for the client before they can start another service, but they're not using the resource from the original service.

    3 votes

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  9. Would like to incentivize online booking by allowing client to attach a promo to online booking for a discounted product purchased upon completion of service

    3 votes

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  10. prospect wants to use this for halo therapy and sauna, but application applies to float pods etc

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. The new order details page does not have the staff's name and time stamp for original payment applied.

    If the appointment occurred on Jan 23rd, refund was given on Feb 4th - the time stamp for the refund is reflected. Then, if second payment is applied on 3/11, the entire order's time stamp reflects the time/date the second payment was applied. We need to see when the first payment was applied and by whom for the transaction.

    3 votes

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  12. Right now feedback sort of disappears into the ether. It would be great if there was a feedback report that presented for a given time frame, service providers feedback was 80% 5, 10% 4 and 10% 3 stars. Creating this as a report would allow management an easier way to disseminate this information without just sending screenshots of whole company feedback data.

    3 votes

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  13. 3 votes

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  14. Or can a symbol be added to the appoinmetn to indicate that clietnt has left a note. I dont know that there is a note unless I open up a ticket which I dont until I check them out then its to late. Notes need to be read before clients come in.

    3 votes

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  15. It would be helpful to be able to give access to front desk to view staff member's contact info and individual service pricing without allowing access to Manage Location or Business.

    3 votes

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  16. Date finder on Reports page functions differently than the one on the time clock when selecting a custom range

    3 votes

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  17. I have spotted either bug or an unusual UX approach in online booking. I noticed that when I booked myself in for a treatment at Lash Lovers through our log in page that I was asked to put in my password when I had not ever put my password in for Lash Lovers before.
    I decided to follow the reset process to complete the appointment. I noticed my credit card was on file curiously but continued. This all felt a little odd, almost like I had a duplicate account.
    I then decided to make an appointment with Lost Hairdressers, the…

    3 votes

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  18. 3 votes

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  19. 3 votes

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  20. It would really be great for manager goal meetings if we had a report that could show a break down for sales categories for each individual service provider. Example: "You are selling a ton of Kerastase but not really selling much in Oribe, why is that?" OR " You have not sold any styling tools this year compared to last year, why not?"

    3 votes

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