7173 results found
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iPad warning if not ready
When checking out on the desktop, if the selected iPad isn't on the welcome screen the transaction will run the card on file and skip the option for the client to leave gratuity. It would be nice if there was a warning to let you know if the iPad isn't on the welcome screen so you could get it where it needs to be.
Sometimes the client just starts pressing buttons and if you can't see the iPad you don't know what they're doing.
3 votes -
3 votes
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Chart sign-off assignable to specific users/user groups
Medical director sign off is its own process, while a lead is a part of escalations in which they also need to be involved and have the ability to review/sign off in those instances. Instead of a single list of charts that need review, being able to split to their respective users based on circumstance would be more beneficial
3 votes -
Online Booking Easier for New Guests and Remove Redundancy
Recently, there have been updates to the online booking process for new clients, and it seems to be causing difficulties. Many clients have reached out to us via text because they found the steps involved in the booking process cumbersome.
Firstly, clients are required to enter their email before they can see available appointment times for a service. However, they are then prompted to enter their email again if they want to complete the booking. It would be more user-friendly to only require entering the email once after the client has selected a service, date, and time when they are…
3 votes -
Widen columns in calendar view
It'd be really helpful if businesses were able to manually widen a service provider's column on the calendar page. This is especially useful for salons/spas with lots of service providers and making the Calendar view look less cramped.
3 votes -
Add service duration as a column option in Beta Reporting
Having duration of a service added as a metric could help businesses determine how much time was spent on specific services for different date ranges.
3 votes -
have a separate screen for hourly employees such as front desk and assistants so they dont clutter the appointment screen
have a separate screen for hourly employees such as front desk and assistants so they dont clutter the appointment screen
3 votes -
Different Booking experience for VIP clients
Ability to have custom after hour options feature for VIP clients: Without changing the business hours, be able to have customizable options like link, or customize certain staff to be available to take clients on off days, or after business hours
3 votes -
When appointment is rescheduled AFTER late cancel cutoff, system should bring up late cancel fee checkout flow after rescheduling is done
Receipt also states "cancellation" it should be "late reschedule fee"
3 votes -
Reporting for Incomplete Check outs
Ability to pull reports showing incomplete checkouts, and also include these details in the report: "export with additional details like service, staff, etc."
3 votes -
have a direct link for the waitlist
Instead of only having the waitlist available for the client to sign up on when there are no slots available, having a waitlist link that the stylists can post on their social media. That way clients can directly sign up for the waitlist instead of going through the entire process.
3 votes -
Online Booking Name Input
Letting the guest put who exactly the booking is for no matter the email address. We have moms booking for their kids all the time and its always under moms name. It would be super helpful if they could put who the booking is for.
3 votes -
3 votes
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Ability to set cost perimeters as a rule on Offers
We want to run different promos where the discount is higher for more money spent. There should be a way that we implement a rule that says that code is only good when spending x amount of money like BF2023 10% off up to $250 and 20% off from $250-500... etc.
3 votes -
Loyalty Program
We want to be able to run a report each morning that shows clients who have hit their 5000-point balance or are Going To hit it at their appointment today.
3 votes -
Inventory Customization View/Button to hide disabled products
For the adjust quantities option: I'd like to be able to change or delete the ones that don't get used often.
- The ones I use most are "usage" but that isn't very specific. I'd like to be able to denote if the product got pulled for use on back bar or for a class for example.For the disabled product- There is never a time I want to see them after they've been disabled unless I am turning them back on. So it becomes a little tedious to need to toggle them off every time I want to condense…
3 votes -
Auto generate tags online booking
- for example if someone wants a hot stone massage and books online it will add the tag so that we are prompted to turn stones on
3 votes -
create a setting to make it possible to set individual discounts to be commissionable or not commissionable.
Usually I want to pay staff on the normal service fee, not the discounted price, but there are instances when this would not be true- memberships, package pricing, and with certain services. I would like to have more control over when discounts are eligible for commissions and when they are not.
3 votes -
Lower Gift Card Minimum to $5
Have minimum gift card amount online go down to $5. I often handout $5 gift cards for promotional purposes.
3 votes -
Relocate Internal Note Option in professional app
Would like internal note option above existing notes so you do not have to scroll past years of notes
3 votes
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