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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7171 results found

  1. A report that shows appts booked today, not appts booked for today.

    3 votes

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  2. the ability to view account credit on booking conformation before finalizing appointment

    3 votes

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  3. Add a column in reports to view how a card was accepted. i.e. Card on file, swiped, Duo or manually entered.

    3 votes

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  4. Ability to download the information from the cancellations page (accessible via Front Desk and Calendar views).

    3 votes

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  5. Is there a way to re-route responses to appointment reminder emails directly to the messaging platform so these emails aren't missed?

    3 votes

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  6. Having more options for repeating appointments would make scheduling easier for some clients. An example would be:

    • An appointment on the 2nd Wednesday of every month

    Basically any option that Google calendar has would be useful.

    3 votes

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  7. Fix "beta" reporting. It's as unreliable as it was in Jan 2020 when we signed up, if not slightly worse. Some days I can't get the Detailed Line Item report to work at all, and this is critical to our business as running payroll relies on it. This was in "beta" in late 2019... why isn't this fixed?

    3 votes

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  8. The new chargeback format is awesome, but I would love to be able to make notes before I submit--if more than one person is working on it, or you're waiting for a client to call back, it would be really handy to be able to notate there

    3 votes

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  9. Ability to add a 'donate to cancer' option on the tip screen in the Duo app when the client is checking out.

    3 votes

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  10. Ability to add a hyperlink to a product or service's description in the booking widget.

    3 votes

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  11. We would love to add a tab in the Staff section after the Compensation tab that allows us to add in any certifications our stylists have obtained and when they expire. This could include their state board certifications and outside education certifications. Keeping this information in their profile in Boulevard would alleviate the need for a third program to track this information.

    3 votes

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  12. Our studio inboxes get clogged up with Boulevard cancellation/booking notifications from each client; there should be an option to unsubscribe from those

    3 votes

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  13. 3 votes

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  14. When editing an appointment to change a combinations of service, provider, or resource the edits often result in an error, and then having to start over.

    You can usually only edit one or two details before having to save/close, reopen, and continue editing (minimum of 5 clicks to not send email and get back to editing). It would be nice to have a guide to what combinations of edits cause the errors, or to not have errors to start with.

    3 votes

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  15. The business wants the merchant processing fees to automatically go into Quickbooks.

    3 votes

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  16. 3 votes

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  17. It is very inconvenient to have to go through every client's appointment with the stylist that no longer works here and delete the appointments. Boulevard should just delete every upcoming appointment that any client has with that stylist.

    3 votes

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  18. "Select Service Time" Page: Many users have expressed difficulty in navigating back from the "Select Service Time" page to the previous page. I would greatly appreciate it if you could improve the visualization of the "back" arrow or even create a "back" CTA (Call to Action) that is easily recognizable for users, ensuring a smoother and more intuitive user experience.

    3 votes

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  19. 3 votes

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  20. ... promotions. Let's say my business wanted to offer a special discount for booking a service. BUT the discount is only eligible on certain days of the week, with certain staff, and we want to create it so that we not only have the clients payment method, we charge a deposit of the no-show fee. This would be the only surefire way using conditional offers, service restrictions per staff, and booking deposits, to make sure all of these are accomplished AND we are not relying on staff to perform them manually when booking in person or over phone.

    Thinking, NOT…

    3 votes

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