6114 results found
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Allow confirmation and reminder texts and emails to include a link
With the new referral program released, it would be nice to add this link to the confirmation texts and emails.
2 votes -
2 votes
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processing time add on
we would love to be able to have an "add on" increase the processing time of the appointment. for example, we do IV therapy and have a 30 minute processing time when the IV is running in. we have an extra fluids Add on which adds 30 minutes for the IV to run in. as of now, when a client selects this it adds 30 minutes to the end of the appointment. we would love it to only add to the processing time so the staff is available for other clients.
2 votes -
Categorize referral sources
We have 90 referral sources and we would like the ability to group them. I.E. all monthly promotions but also be able to track the success of each month.
2 votes -
Front desk: Booking same day appointments without interference.
Booking a client after the service is completed. the front desk should be allowed to put a client on that same day with our interference. the service is already done, we are just trying to collect the money and we can't even put the service in the system with our all the non sense. It is actually making me book the service for another day. WRONG Answer!
2 votes -
Separate commissions on new vs existing customers
Would like to incentivize providers to bring in new business by offering higher commission on services to new clients vs existing clients
2 votes -
More support
It would be great if there was more support after signing up with BLVD, it is so difficult to get any help other than "look at the videos". Those are so short that they are of no help. I was told that you only get a short window of support and then you are on your own. If i knew that prior, I would have reconsidered my choice.
2 votes -
opt in for marketing on check in ipad
An option to opt in for marketing on the check in ipad at the front desk
2 votes -
Add data filters for Booked Forecast by Staff and Booked Forecast by Day Sumamries
It would be very helpful to be able to add filters for Hours booked and Utilization % to the summaries of Booked Forecast by Staff and Booked Forecast by Day.
2 votes -
Medical Director Note
What happened to the ability for the Medical Director to enter a note into a chart this is reviewed? It didn't work in the past, but now it's completely absent. I think it's important to be able to make a note if there is an issue or complication.
2 votes -
Track response times in message center
Would like to check response times for handling messages in the message center and track appointments booked by front desk.
2 votes -
Improve Client History Tab
The client history tab need big improvements! Most obvious are:
1) Group same day appointments together so that we can easily see what was done the same day AND at what time without clicking to open the appointment.
2) There should be a way to get to Appointment History or Order History without having to scroll. Some of our clients have hundreds of past appointments so getting to their order history is a pain. Perhaps just make orders a separate tab?
3) Opening an appointment or order should not take you away from the client profile. We often have to…
2 votes -
Business charge on $0 service
Ability to add a business charge on a service that’s $0. Business charge then pulls from stylist commission.
2 votes -
Group booking changes and improvements
Group booking needs to be MUCH more clear for clients. It should not allow them to only book one appointment for themselves without adding guest info. I have run into the issue of clients thinking they booked multiple services for themselves and a friend because Blvd allows them to get all the way to checkout before asking for an additional appointment or requiring guest info.
It also gives us no inclination that a client used the Group Booking tab so we can't check to see if they meant to put another guest! We are a day spa that offers multiple…
2 votes -
Schedule Change Log
Spruce Nail Shop would like to see a history of changes made to provider schedules.
2 votes -
Report that deducts payroll cost (commission and hourly) from total daily sales
Report that deducts payroll cost commission and hourly from the daily total
2 votes -
Membership Enrollment Fee
We have a membership that requires an enrollment fee and also charges monthly. I know how to set up a membership for purchase online, however since there is no way to charge the enrollment fee with it we aren't able to see memberships online. We need an update to allow for an enrollment fee to be automatically charged ONCE so that we can sell memberships online.
2 votes -
Service Timing addition that blocks tech & client time
Would love an option for "Service Buffer Timing" or something similar that does not reflect the additional time on the service time to the client and also does not allow that buffer time to be overbooked. Ex. client gets facial with tech1 and brows with tech2 and that buffer time isn't able to be booked for brow time, it would book brows after the buffer time.
2 votes -
discount codes to apply to "every service" vs just a specific service type
We have VIP clients we manually add a % discount to all their services. we would like to be able to have a button that automatically adds the % discount to anything they book vs the current way where we have to manually add the discount to each service type and it saves for future appointments
2 votes -
Provider signature button
I would love to have a signature button that i can add to my notes. this would automatically sign my name (or whoever is logged in) and add a date and time stamp.
right now, i need to manually draw my signature or type my name which takes alot of time.
thanks!!
2 votes
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