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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7593 results found

  1. Wouldn't it be great if, when "copying from previous chart" for the same client, we'd be able to select a specific chart to copy from, instead of the latest one available?

    3 votes

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  2. Enlarge tag icons so we can see them better.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  3. Clients need to have multiple tabs open to see their current appointments vs. booking a new appointment. Makes it hard to schedule/reschedule around their calendar.

    Would like them to live in one space to encourage ease of scheduling.

    3 votes

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  4. There should be a way to send files to patients. There are some patients that need to get labs done and there should be a way for us to send their lab requisitions through BLVD, whether it is through text, email, patient portal, etc.

    3 votes

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  5. When prebooking an appointment, it would be helpful if, after selecting a time on the calendar, the view remained on the currently selected date rather than automatically jumping back to today’s date. This would streamline the process and reduce unnecessary navigation.

    Additionally, it would be great to have a “Book Client Again” button for guests who want to prebook multiple appointments. This feature should automatically suggest or give the option to book the next appointment based on the same interval (e.g., every 4 or 6 weeks) from the last appointment that was booked.

    3 votes

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  6. When a client reschedules an appointment within the late cancellation window, the client should show up on the cancellation list in addition to patients who have cancelled so that all staff can see who has rescheduled and when they rescheduled to.

    3 votes

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  7. Just let my provider see the patient's dob from the Pro App so they know the age of the person they're dealing with. Making them run to a desktop computer is screwing up our flow.

    3 votes

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  8. 3 votes

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  9. If a client is calling to make an appointment, let's input their phone number (or email) and first name. The system can then send them a text (or email) to input their card, agree to cancellation policy, etc, and only then will their appointment get put on the calendar.

    3 votes

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  10. Would love to be able to:
    1) disable automated receipt emails
    2) have more control over which types of transactions trigger a receipt, for example, to turn them off for pre-payment deposits.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  11. Inventory level tracking for each treatment room and inventory storage location. Minimum thresholds should be established per SKU with alerts when on-hand inventory falls below the threshold and a purchase order or transfer is needed.

    3 votes

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  12. Have the ability to choose which note to copy from previously entered notes.

    3 votes

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  13. The content of text reminders is too robotic, I would like to customize it to our business needs

    3 votes

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  14. When clients return products, it would be helpful if we could do the return/refund on the same ticket as when they check out instead of doing two transactions.

    3 votes

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  15. On the calander it would be nice to have a color change of the appointment when someone checks in.

    A color coding option for appointment types

    capibility to group appointments

    capibility to assign staff ( resource - Room) that automatically assigns the appointment to thier room

    adding a shared card option in client profiles for clients booking and paying for another clients visit.

    3 votes

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  16. We often put temporary blocks on the books with a date indicated to let our reception team know when that block should be released. For example: "Block for Jones wedding (EOD Jan 20)"

    Obviously that is an imperfect method because it requires manual review by our reception team.

    It would be ideal if we could set the block to expire automatically on a day of our choosing-- with whoever created it getting a notification in the process.

    3 votes

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  17. The options on blocking time on the schedule are limited. When adding a specific date range, we need a "daily" option so that it blocks off each day of that time frame. When clinicians have long vacations for example, we have to block each day separately-which seems like a waste of time when a daily option would make it so simple. Thanks!

    3 votes

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  18. Ability to allow clients to add/remove shared members to their membership via the client portal.

    3 votes

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    1 comment  ·  Admin →
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  19. Boulevard should enable an option to restrict provider availability to Established Patients ONLY, preventing New Patients from booking while still allowing ongoing care for existing ones.
    I feel that an option like this would significantly help many providers keep their good established patients, while allowing new patients to book with other in-office providers and help build up their clientele as well!

    3 votes

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  20. Currently you can only send photos via text campaigns but there should be an option to add images to direct texts with patients

    3 votes

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