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  1. It takes so long to edit the appointment and it's showing appointments all over after the clients have checked out because of all the add ons. If you had the ability to add services just as you would add a product it would be a game changer!

    2 votes

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  2. on the checkout screen for rebooking if the clients had a screen that pops up with 3,5,6,7,8,9,10,11,12 week rebooking that would help.

    2 votes

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  3. 2 votes

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  4. Developers maybe check coding see if there's an error. We have literally changed it several times already.

    2 votes

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    1 comment  ·  Admin →
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  5. Is there a way to see how many times someone has paused their membership and for how long?

    2 votes

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  6. When looking at text messages the abbreviations used for when the message was sent are y,m,d,min. It can be confusing to have just the m for month when you have text that was sent 2 min ago and one that was 4 m ago side by side. It is easy to think that they were sent nearly at the same time. I suggest changing the month designation to mo. just to avoid the confusion.

    2 votes

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  7. We have quite a few families that we see as clients and the parent wants to use the CC on file. Instead of having to type the card number in each profile, it would be beneficial to be able to group them under one profile.

    2 votes

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  8. Can Boulevard please add a filter to filter out clients with multiple profiles so the profiles can be merged?

    2 votes

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  9. Force group bookings to fill out guest name and email so that both clients can fill out forms beforehand.

    2 votes

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  10. Online booking members have been recreating accounts because they put in a different email address than the one originally provided. In turn this makes them two different accounts, one of which has all vouchers/memberships/history attached, and one that doesn't. This poses a problem at check out when they aren't able to redeem vouchers/memberships without reception or provider knowing to merge the accounts beforehand.

    2 votes

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  11. Would love to customize the message that goes out to the client when they cancel the appointment. We would like it to match our own brand better and to provide more instruction of what steps they can take next

    2 votes

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  12. In 2024 the tap to save a credit card option should be a given. Having to hook up a USB swiper is both cumbersome and not secure. This should definitely be an option with Duo integration.

    2 votes

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    1 comment  ·  Admin →
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  13. Under settings, service list cannot be searched. It can be searched under the "manage location" but not under the "manage business".

    2 votes

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  14. The marketing report needs a column that defines net sales less vouchers

    2 votes

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  15. We should be able to delete disabled products if we no longer offer or use them.

    2 votes

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  16. Can average visit value pull from products? We are an injectable practice. It would be great if products were reflected in the patient chart for Appts, revisits and Average Visit Value. It looks like this is only set for services. Thank you

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  17. Rather than pausing the membership and charging nothing, it would be great to be able to put the membership on pause while still charging something (like $10) to make sure card is still active and in lieu of charging a cancellation/reactivation fee

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. There is a lot to be desired in the marketing suite and it is expensive for higher volumes of emails. What I spend for a ONE TIME blast I could put towards an entire different program that includes texting and unlimited emails. I need to be able to have all my contacts uploaded to a marketing program that also houses contacts from our website and other forms that may not be from BLVD.

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  19. Businesses should be asked before being charged for additional services.

    I.E. (you have used your allotted emails for this month, would you like to upgrade your subscription ?)

    Boulevard makes it to easy, to make a mistake.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. A way similar of merging client profiles, but for staff/employees. Let's say a service provider leaves the company but returns at some point. We of course would like to market to the previous clients and also have reports under the same name. At present if for some reason a manager makes a new profile for the employee, there will always be two. Without the ability to merge, as time goes on the issues continue indefinitely.

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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