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  1. Flawless Skin Center would like to be able to quickly see the total time of services being rescheduled in a single appointment. Currently, it lists out individual service times, and they have to calculate when rescheduling to ensure the whole appointment will fit in the new time slot.

    2 votes

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  2. Be able to go back into a form or chart after it submitted to fix errors.

    2 votes

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  3. For clients who are always late, good for them to book online and this comes in automatically.

    If a client who has a False Start books online we need to text them and see if they can come in 15 min earlier and add the false start.

    2 votes

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  4. Seeing number of weeks over the days in View Times tab when selecting appointment time (ex. +1w. +2w, etc.). Similar to number of weeks listed when you select the date dropdown in the upper left on Calendar view.

    2 votes

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  5. When a new service is added, I would like to choose "default settings."

    In my case currently (and I know this is not for all), it would be auto-assigning the new service to all locations (we only have one right now), all staff, etc. Also, ensuring that forms are updated to include that service. For example, new client intake should auto-add the new service.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. Different therapists are able to perform different services. We have to adjust every enhancement not good across the board for every therapist to an add on, and it makes things confusing and less fluid for our clients when booking.

    If a therapist is unassigned for a service enhancement, that should reflect when a client books online.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. Right now only Reports has the option to give certain individuals access to view if they do not have it. I would love to see this on summaries as well, so that certain reports can be viewed and printed by eligible staff members, while other summaries owners don't want employees to be seen can be hidden. I would love to print the Daily Summary so I can see the payment methods and make sure the receipts add up to the report, while still hiding the Commission Summary for example.

    2 votes

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  8. On the top left of the calendar view where it says "Today's date" it should also state if that date is a holiday or national date.

    2 votes

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  9. It would be really beneficial to have a Cash Basis Account Report and Accrual Basis Accounting Report to provide better insights

    2 votes

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  10. Need to be able to identify the staff member that changed the commission assignment on a completed order.

    2 votes

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  11. Have a Prep Time option for services. We have a shorter transition time for most of our services. However, we have a couple services that need more time to set up. We arent able to predict what services may come before it which would mean we may have a shorter time to prep for that service.

    2 votes

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  12. My client was trying to add a haircut to her existing appointment using her account log in on our website. The system would only allow her to reschedule or cancel. Would be great if they could add or modify services themselves.

    2 votes

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  13. When Booking the same client for two services with the same service provider, the transition time between the two services should be removed.

    2 votes

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  14. Please add an Accordion for standing appointments. We do not need to see 100s of appointments on account. 5 would be fine and then we can open up the full list if we need.

    2 votes

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  15. Right now any Service Provider can see every sale at the location. It would be great if it could be limited to their sales and not everyone.

    2 votes

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  16. 2 votes

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  17. I would love to be able to track our efforts in marketing and so much more as a salon owner. I would love my first prompt to ask guest if they are new or returning guest to our salon. Then the next prompt would ask and give multiple choice answer to how they found their stylist. The only other way is to manually track and have each stylist ask each guest and that will not be an accurate count based off which stylists participate or possibly simply forget in our long appointments to ask:) I have got to find a…

    2 votes

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  18. We need to be able to charge taxes on gift cards at the time of purchase. Otherwise our system charges taxes at the time of redemption which puts the taxes on us or we have to charge the client taxes which takes away from the purpose of the gift card and is not a smooth client experience.

    2 votes

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    1 comment  ·  Admin →
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  19. Miami Nail Bar would like to a quick "resend confirmation" text option

    2 votes

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  20. Maimi Nail Bar has many clients that check-in and then go next door while they wait. They would love to have a "tech is ready" text notification option right from the appt.

    2 votes

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