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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7592 results found

  1. 3 votes

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  2. Booking notes should be seen above appointment notes when checking a client out. when client checks out, we always try to prebook them but can't see the booking notes.

    3 votes

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  3. When a staff member is sick, we work through their schedule to let all of their guests know and to get them rescheduled. It can be confusing to guests when the same day reminders go out and then we say the person is sick. It would be cool to have an option to turn off same day reminders for that specific staff member for that specific day.

    We sometimes go through and turn off reminders for the guests manually, but that isn't ideal for many reasons.

    3 votes

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  4. 3 votes

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  5. Gift card purchases should have the option to add an internal note. I donate gift cards to local non-profits all the time and have no way to track which gift card number corresponds to which non-profit donation. I don't necessarily know the end recipient since they're often used for silent auctions, etc. but it would be nice to be able to note what an internal gift card was used for.

    3 votes

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  6. Add a weekly option for memberships and subscriptions.

    Especially for those of us who charge a weekly rent rate, weekly is literally the only one that is missing so it shouldn't be difficult to allow us to do this! Super important

    3 votes

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  7. A service product tab for items that can not be resold but are only used during a service that also need to be tracked. So it is in its own location and not mixed with the retail products, the list can get too long

    3 votes

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  8. Add a current skincare regimen section to the chart so products can be easily viewed by all staff to provide consistent care

    3 votes

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  9. Add a column to the product sales report that shows current quantity on hand to be able to help improve ordering and enable us to keep top sellers continuously stocked.

    3 votes

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    1 comment  ·  Admin →
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  10. The option to add client accomodations in the accomodations tab in a clients profile would be very beneficial to help regulate incorrect bookings.

    3 votes

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  11. Add a function to the waitlist that insterts a requested waitlist appointment into the schedule, in a specific color block so the the business is aware of a potential appointment time that could be filled.

    3 votes

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  12. We would like a way to set available booking timing intervals per service.

    This way, we can set intervals a service shows available times. For example, we want service A to be bookable every 30 minutes. Service B should only be bookable every 60 minutes.

    Currently, the intervals would apply to every service. This is not applicable for us.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. Account admin to be able to adjust account credit, product credit, etc, manually instead of reaching out to support to do this.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  14. Problem: Resource schedule mirrors provider schedule for a service. Patient is using a treatment chair during the entire duration, however provider can see other patients while the first patient is doing an IV treatment. Schedule allows other appointments to be booked for that treatment chair (resource) even though it's "busy".
    Solution: When creating/editing service, have a box to select if resource is "busy" during processing time, even though the provider is not.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. Instead of blocking clients from booking with EVERYONE, but sometimes only a specific stylist doesn’t want to accommodate a customer and don’t want to get booked by he/she again.

    We should have a blocking clients from booking with a specific stylists

    3 votes

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  16. Ability to generate a Report showing Birthdays by Month; enables us to see all current clients with January bdays or February...etc. We used this info with our previous software company to send out specials for Birthdays that month.

    3 votes

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  17. Ability to restrict membership audience based on whether the client has an existing membership already.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. Show a picture of the staff member (can be a head shot or more), and a bio about them. This will be helpful for clients who want to identify with a particular person

    3 votes

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  19. have the ability to schedule reoccuring appointments and reoccuring blocks. If a client wants in every 4 weeks on monday at 4pm with a certain service provider for 1 year or never ending it would be great to not have to manually enter every single appointment for them!
    Same with reoccuring time off/blocks to schedules!!!!

    3 votes

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  20. Okay so I know that clients can go online and book an appointment under their own profile for their friends, family, etc. and it will show up as the guest's name coming in with "guest of original clients name" underneath it. I would love a way on the businesses side to be able to book a guest under a clients profile without having to make an entirely new profile for each and every guest. In case this doesn't make sense, here is an example - we have many clients who come for services and also have their children come in…

    3 votes

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