6114 results found
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Add the ability to have IOU invoices on a clients account
Employees should be able to have an option to charge an invoice with the policy's no-show fee on it when they are cancelling an appointment for a client who did not show up or cancelling an appointment for a client who is passed our policy deadline for rescheduling appointments
2 votes -
Can you please have a report made that will be filtered by employee that includes Product Commission, Service Commission and Tips?
As of now we would have to pull 3 reports individually for each employee. One for Product Commission, one for Service Commissions and one for Tips.
Can we please have access to a report that we could download and send to each employee individually with that weeks Consolidated details of Commissions for product and services plus tips?
2 votes -
Customizable Appointment Status
The current status are good (Unconfirmed, Confirmed, Arrived, Completed) but we need the option to add custom statuses as well.
Examples:
1. Clients that have "Arrived" might not be fully checked in but there is no way to see the difference. It creates additional work for staff and service providers.
2. Some appointments are paid at check-in, but when it is paid for the appointment moves to completed which makes it look like the client has left.
3. Some appointments must be reviewed by staff 24h prior and need an additional status to mark accordingly.If there was a customization…
2 votes -
Filter by Last Contacted
When filtering clients, we would like to have an option to filter clients based on when the most recent message was sent. For example to filter out clients if they were contacted less than a month ago.
2 votes -
Show status icons on provider app
Show icons that appear on dashboard on the provider app calendar (ie. confirmed, preferred provider, emoji icons.)
2 votes -
Include refresh button on app for providers
Add the ability to refresh provider app on tablet
2 votes -
Report for monthly/weekly sales projections
It would be great to have a projection of sales based on existing appointments to help for planning and budgeting. I switched from Vagaro and that feature was really nice to have.
2 votes -
vouchers having their own tab under managing business
Vouchers should not be listed as a product and be included in the report
I would under stand if it was under memeberships but the whole set up is not ideal for business
they tend to get lost in the product list2 votes -
Number stamp for chart markup
A "stamp" you press the number from a drop down and just stamp the number plain, no box. no line, where you put it is where it drops, more simplified for marking up charts.
2 votes -
Customer service count shown on schedule/appointment details, and reports.
Add a service count indicator on the appointment details that shows how many times the customer has done that service in the past. For example, if the customer has already completed 4 60min massage appointments, the schedule would have an indicator (when you click to see details) that shows they've completed 4 previously so we know it is their 5th.
This would help provide better conversations with clients, and better staff awareness when a client is completing series of scheduled/prescribed treatments.
2 votes -
2 votes
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New forward looking report
Something like the staff performance report mixed with the booked forecast report. I would like to see hours booked and hours scheduled along with the dollars booked for the date range.
2 votes -
client notes photo limit
increase the number of photos that can added to a note
2 votes -
Do not show staff without open schedules when viewing "Is working" in the app
The app (iOS) recently started showing staff not scheduled to work but with timeblocks in their schedule when set to the "is working" filter. This is not the same behavior as the dashboard view. It is confusing to show staff that do not have open schedules and kind of misses the point of "is working" if they aren't scheduled to work.
We often have lunch breaks blocked on every day even if someone doesn't work. This ends up having them show up on the schedule even if they aren't working.
Please standardize this to match the desktop view (it worked…
2 votes -
Franchise Controls on all offerings
Be to control packages/memberships/service from the corporate dashboard.
Corporate makes the changes and the franchisee dashboards are automatically updated.
Requested by 4Ever Young ; 45 location prospect.
2 votes -
Ability to require staff to scan products at checkout and not manually enter
Some retail items are almost idential except for strength, size, etc. so the most accurate way to select the exact item being purchased at checkout is to scan it. allowing front desk to type it in instead can cause errors so it would be great to be able to require that they can only scan a barcode in.
2 votes -
Allow clients to prebook after checkout from iPad.
When clients check out, after the welcome screen, having a "prebook your next appointment" button where they can do it directly from the iPad while they're in with us would be great. Added bonus-- a suggested timeframe/ note on the screen of when they should rebook for if they decide not to rebook right then.
2 votes -
Add additional Product sale/inventory tracking features to the Zapier integration.
Zapier/Boulevard is currently limited to a handful of actions, none of which are product related. It would be helpful to have the ability to sell product on our business' external website and have the inventory count be updated and the sale recorded in Boulevard. Having those two actions added would open up a lot of possibilities.
2 votes -
Customize booking widget to allow clients to scroll through available providers each day
When clients are booking on the widget allow them to scroll through days and see available providers for each day rather than selecting a provider and then a day.
2 votes -
Honor membership billing terms
Have the platform honor membership terms - if "this membership cancels in a year" - offer an END DATE & stop billing after that date is hit.
26 location corporately owned laser studios. ACV: 133k
Gong Snippet : https://us-9385.app.gong.io/call?id=2606795304986048428.
2 votes
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