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  1. When selling a gift card there is a pop up window if the card is in use. So, something similar when creating a new product (or duplicating a product) Just highlighting the field or the field label in red with a note that states "This [sku or UPC] is already in use" would be very beneficial to help prevent mistakes when entering products.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. For hair color appointments, we would like to use Add-Ons to add haircuts; and use Modifiers for long/thick hair, conditioning treatments, etc.

    However, whenever Modifiers are selected, the Add-on service gets bumped to the top of the list of services. So the system schedules the haircut first then the color and modifiers. If no Modifiers are chosen, the Add-On is added correctly, after the base service.

    Can this be changed so that the Add-On service is always scheduled after the base service, regardless of whether Modifiers are selected?

    It works perfectly when we do in-house scheduling. It is only a…

    3 votes

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  3. The business would like the ability to edit the client accommodations once they are opened. The business would like the ability to save 0 minute processing and finishing times under client accommodations which currently when you enter that into the edit appointment page, the line is removed and the accommodation only saves the duration time.

    3 votes

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  4. Ability to limit discounts by service provider to allow only new providers to accept discounts.

    3 votes

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  5. We often see old memberships at old prices being reactivated in our shops and though we are trying to solve the problem with training, if we could set a limit on how long after a membership has been canceled that it is able to be reactivated, that would be really useful.

    3 votes

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  6. 3 votes

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  7. 3 votes

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  8. It would be helpful to be able to sort patients that received services so that we can go back and look at all the clients that did a particular service so we can go back in our content and easily find before and afters

    3 votes

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  9. I'm hoping to make receipt printing a little easier, by being able to set up printer settings separately so when clicking on "print receipt" user isn't prompted to select each settings every time and the receipt just automatically prints out.

    3 votes

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  10. It would be helpful if we're able to have different alerts instead of one. If we could add booking alerts (ie; guest booking preference for more efficient booking), check-out alerts: alerts that pop-up at checkout which is helpful if a guest is late on membership due we can see that at check-out and charge in the moment), membership past due alerts!

    3 votes

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  11. We understand Boulevard services a wide audience of businesses, from employee based to booth rentals. From a business owners perspective, we need to be protective of our information, ie guest contact info, and this issue creates a back door that anyone can access, regardless of privilege groups, and there is currently no way to limit its access.

    Privilege groups can be set up which will limit access to what each group has access to. We have chosen not to allow access to the mobile app as it is a liability for our company to allow employee access to schedule and…

    3 votes

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  12. 3 votes

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  13. Right now everyone one gets forms attached to every appointment. Clients are annoyed they feel like the have to fill them out every time they come in. The system should know if we are adding a brand new client and booking an appointment then the new client should get forms. The settings need to be for NEW clients, not every appointment.

    3 votes

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  14. We often have clients who we send invoices to and they remit payment from their production company, etc. after the fact. Sometimes it's weeks or months later. It would be great to have a payment type called "House Charge" to make sure that service providers receive their commission timely and a way that when that person schedules another appointment, it shows an outstanding charge. Being able to run a report to show any outstanding charges would also be helpful.

    3 votes

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  15. Report that includes information on purchase order such as the total amount spent.

    3 votes

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  16. The professional app shows product sales based on the state of the order when it is originally closed. If you update the seller that information is never shown on the professional app. This results in service providers getting upset that they didn't get commissions that they actually received because we edited the seller after the sale. Another solution would be a "commission" report on the app that allows the provider to see what their commission should be for a given date range similar to the commission report in the desktop.

    3 votes

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  17. 3 votes

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  18. Service record report that will list all services and the staff with pricing and duratation

    3 votes

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  19. As a front desk person my therapist and clients truly appreciate when I can mark their therapist as a favorite so when anyone creates their next apt it is with the appropriate therapist without us asking each time. Currently only clients can do this when scheduling online. An example, if I favorite a client's massage therapist and they have a facial following, it favorites both, but they were only seeing the other person due to their regular one being out. Could we please create a way for Front Desk staff to favorite each client with 2 different favorites. Your help…

    3 votes

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  20. This would not only indirectly cause service providers to be more aware that there is further demand for them, it would directly incentivize them to keep tabs on their books and make changes that managers and front desk staff normally would overlook in order to get the clients (and revenue) in :)

    3 votes

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