7196 results found
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Filter client list for multi-location by specific location & date visited
Ability to filter client list by the date a client visited a single location to be able to support follow-up email campaigns that are location-specific
4 votes -
Clients that share a phone number having indicator in Contact Center and on client card that number is shared
Not sure what would be most helpful,
But I can only imagine that families that decide to use a single number for their persons causes the same redundancy issues on Blvd's side as it does for salon staff.
In contact center, it would be helpful if messages received indicated that there were multiple contacts with that number so staff could determine which client or such the message is pertaining to. Possible errors are messages like this: Received from X, "cancel my appt tomorrow and move it to Saturday". Appt is deleted and moved to Saturday. Client X's son Y comes…
4 votes -
Report on specific timeframe of membership data
Need the ability to report on figures of membership data during a specific timeframe i.e. the ability to report on how many active/cancelled/past due/paused members i had on specific date.
4 votes -
Push Notifications of client arrival to specific assistants
Many of our assistants tend to help a specific stylist each day. When checking in clients, if there was an option for another employee or assistant to be notified of a clients arrival along with the notification the stylist gets, it would give the client a better experience when an assistant is there to greet them immediately to begin their service.
This is also especially beneficial to the front of house in the event that the front desk is too busy to step away to find an assistant.
4 votes -
sign credit card
There is not an option to send a product-only transaction to the ipad (reception app) for client to sign. Clients have wanted to see the total and breakdown of their purchase.
4 votes -
promo codes tied to services
there should be a way to limit promo codes to certain services or service categories.
4 votes -
Assistant Privileges
Need Assistants to have access to one or two stylists schedules and those stylist client names, but no other client information. Don't want them to see the full schedule/calendar, they just need to know the schedules of the stylists they're assisting
4 votes -
Extra time for new clients
Ability to add 15 mins for new clients
4 votes -
Multiple staff with same firstname then same last initial causes a lot of confusion
At times on Blvd due to either just first name showing or initials. Would be greatly appreciated if there would be some heuristic approach to solve this when applicable.
When showing first name of a staff member when (with fuzzy matching) are more than 1 of that first name in a staff directory, show full name in that instance; if last name matches then denote that there are more than one of that same staff name with a highlight and hover over description stating multiple staff.
When showing initials of any staff that is a match to another staff members,…
4 votes -
Easier correction of errors when typing credit card numbers
If you make a mistake when typing a credit card number into a client profile (to store it as a payment method), the backspace key does not take you out of the current group of 4 digits. So if I type "6012" instead of "6011" and need to correct the last digit to 1, I have to take my hands off the keyboard, click beside the 2, then backspace, then type the correct number.
It would be appreciated if the backspace key worked as usual since it is annoying to customers when I have to stop them from reading their…
4 votes -
Add fuzzy search when adding services
The search for client names is great. I can type pa smi and get Paul Smith. (along with Patty Smith)
Please bring this same search when looking for services to add to an appointment. We have multiple services with the same beginning and it would be so nice to be able to search using other words in the name, or even to work through typos.
4 votes -
Reports that are cohesive with STRATEGIES (Salon business coaching company)
Strategies is a salon business coaching company that is heavy on understanding our companies numbers. Other booking companies have partnered with them to offer reports that work seamlessly with the worksheets Strategies uses. It would be great if one of your engineers would do the same. The reports offered currently are inaccurate, clunky and incomplete making it really tough to extract the data or even trust the accuracy.
4 votes -
Staff personal time off
We would really benefit from the ability to add/label staff unavailable times as "personal, vacation, sick etc" and the option to pull a report for each staffer to see how days off were used. We allow 10days personal time each year, but have no real way of tracking.
4 votes -
Indicate on device when Duo connection is lost
Stating; "Boulevard has lost connection with Duo, please resolve this prior to the next checkout, or click here for help." Clicking this opens a popup of a troubleshooter with step by step procedures alongside animated gifs to get the situation resolved without Boulevard Help Chat or management's intervention.
4 votes -
Backgrounds and themes
It would be amazing if we can have options to change the background/theme of the calendar . Make it creative and different
4 votes -
Clock in and out via reception app
Having this option would allow for more client/ business details to not be easily available to employees who don't have that privilege.
4 votes -
Birthdates for employees
To have the ability to enter employee birth dates for our employees. Our company likes to give our employees small gifts on their birthdays
4 votes -
Be able to input percentages on Business Charges instead of just dollar amounts
Currently you can only put in a dollar amount for business charges on services...why not percentages so it automatically calculates the business charge? It would be much easier this way.
4 votes -
Ability to add a tag right next to the client's name
It would be nice to be able to add an emoji right next to the client's name on their profile. We have guests that cannot do stairs and we would like to be able to see that as soon as we enter their name in the appointment booking screen (we know we can add it and see it in the schedule). This would be helpful so we know to check the availability of the main floor treatment room right away, instead of after we have it scheduled and see the notification on the actual calendar schedule.
4 votes -
integration with more messaging platform
I find myself working with texting within Boulevard, sending Facebook messages, and emailing guests at the same time it would be very nice to integrate some or all of these platforms into Boulevard to keep customer communications consolidated and visible from one application (Boulevard)
4 votes
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