7195 results found
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Added display measures for expired vouchers on client profile
When vouchers are expired on the client profile, request for additional display measures such as a red font or crossed out text
4 votes -
Flag Front Desk if there are any changes made to an appointment
If a service provider adjusted the duration, changed pricing, or any other adjustments made within the appointment, owner wants the Front Desk to be notified.
4 votes -
Merchant service fees taken out monthly versus daily
It's a reconciliation nightmare otherwise. Deposits aren't matching up when fees are taken out daily.
4 votes -
Handling of multiple clients using the same phone number and/or email addresses could be better in contact center.
A problem of sending a message to one client under a profile is that it gets shown later as a different client or the wrong one. Would be great to show on dashboard that the message thread is with all three clients by showing all their names and denoting that these clients are using the same number.
4 votes -
Customize add-ons with tags and/or colored icons
Customize add-ons with tags and/or colored icons on Calendar view to indicate add-ons without clicking into appointment block
4 votes -
Changing state of active appointment in Calendar view
Change state of appointment in calendar view like front desk view. Currently, there are only "arrived" and "checkout" icons. A new icon for "active" would be helpful.
4 votes -
Assign Stylist Intake Forms
Clients would like the ability to assign intake forms for specific stylists. For example: "We have 'new talent' in our salon and the customers of our 'new talents' have to sign apprentice forms acknowledging the discounts, etc. I know in the manage-->forms application you can add forms, etc but not assign them to specific stylists."
4 votes -
Add an icon in the internal service menu indicating a service is bookable online
when drilling into a service you can turn it on/off for being bookable online but an icon would be helpful when browsing the list to see what is on/off the online menu.
4 votes -
Beta Reports: Filter for note within Payments and Refunds report
Ability to filter payments and refunds report by the Note to support businesses using the "Other" payment type for house charges etc.
4 votes -
If a client books then cancels and rebooks within a timeframe, it should be noted as a reschedule
Rather than a cancellation for reporting purposes and statistics. Also would cut down on an unnecessary email of cancellation.
Unsure if this is part of the flow for the client, but if the process is cancel and then make a new appointment, perhaps the ability for clients to self reschedule as long as the appointment is beyond the confirmation windows of 2/3 days SMS/email.
4 votes -
Recurring events for reporting
It would be awesome to be able to save a report in Beta Reports, and then set it to run and email to a specific person at specific times. Use cases could be: staff performance numbers each week emailed to them individually, daily sales summary emailed to the owner daily, etc...
4 votes -
Collect payment during booking for $0 services
Our services have specific pricing that is determined after an in-person consultation so prices are listed as $0 online. We would still like to have the option of collecting credit card data online for late cancellations or no-shows.
4 votes -
Cancellation Pop up window in emails
At the bottom of the confirmation is says refer to our cancellation policy. Instead of going to our website when they click on it, we would like a pop up with our cancellation policy appear
4 votes -
This appointment should repeat should be available when editing an existing appointment
Currently able to make appointments repeat at the time of booking by clicking Edit details before confirming the appointment. Once the appointment is confirmed there's no option to make it repeat
4 votes -
Choose if Blocked time is included or excluded from productive hours
Need to be able to choose if the block is "exclude from available productive hours" or "include in percent booked". Necessary for a lunch break
4 votes -
Staff Performance Report: Utilization Percentage
Currently, the "Hours scheduled" are not set up to reflect the time clock so it would help to be able to see the time that the staff member actually worked vs. the number of hours scheduled.
So many of our artists call out or will ask to come in late or will leave early if they finish early, and this, summed up across all artists over the course of an entire week, can greatly impact our artist utilization to be far off.
4 votes -
Promo Codes used during booking trigger client tags
When a guest uses a promo code during booking or if that code is used during checkout, it will automatically trigger a client tag ie. Code VIP will trigger the VIP tag
4 votes -
Klaviyo
Klayvio- Needs two events sent from Boulevard to Klaviyo: (1) Appointment Booked, and (2) Appointment Completed
4 votes -
Ringing out 2 clients together.
We used to have a feature when two clients come together, have separate profiles, being able to check them out together.
4 votes -
Netsuite
Requested ERP by Healthy Spot and Gene Juarez
4 votes
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