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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7203 results found

  1. Currently, the "Hours scheduled" are not set up to reflect the time clock so it would help to be able to see the time that the staff member actually worked vs. the number of hours scheduled.

    So many of our artists call out or will ask to come in late or will leave early if they finish early, and this, summed up across all artists over the course of an entire week, can greatly impact our artist utilization to be far off.

    4 votes

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  2. When a guest uses a promo code during booking or if that code is used during checkout, it will automatically trigger a client tag ie. Code VIP will trigger the VIP tag

    4 votes

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  3. Klayvio- Needs two events sent from Boulevard to Klaviyo: (1) Appointment Booked, and (2) Appointment Completed

    4 votes

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  4. We used to have a feature when two clients come together, have separate profiles, being able to check them out together.

    4 votes

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  5. Requested ERP by Healthy Spot and Gene Juarez

    4 votes

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  6. 4 votes

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  7. Before coming to boulevard, our old booking software would allow members to freeze their membership for up to 3 months and would automatically restart it in 3 months! Boulevard does not let members freeze, it only lets them cancel which we have a reactivation fee for so a lot of our clients are going to be frustrated they cannot freeze to catch up on vouchers

    4 votes

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  8. It is nice to have the "is available" option for the resources on the calendar. It would be super handy to have a "none" option to remove them with a single click rather than having to click each one individually.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  9. Right now it nearly always goes back to "today" view which is extremely time consuming of a default if one is doing any amount of work or inspection on a different date and view.

    For example, I am going through a day in 2018 to look at a stylists appt times and checkout times, I click on one appointment to look at the closeout time. Now to go to the "next appt" I will have to go back to calendar, go to date picker, doom scroll for the intended date, click that subsequent appt for inspection, look at the information,…

    4 votes

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  10. An indicator/tag so stylists know their client is seeing another service provider without clicking on every appointment.

    4 votes

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  11. Cards on file are getting "automatically" charged becuase it isn't obvious that there's a dropdown menu.

    4 votes

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  12. Reasons or exceptions for time blocks get obscured. A tag would deliver more info at a glance

    4 votes

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  13. We cannot see any add-ons in the waitlist when a client adds themselves to it online. This makes it very tricky to reach out to a waitlist client when we have an hour of time to offer and see they want a service that would fit then to only find out they wanted a handful of add-ons as well and now we cannot accommodate them after all. Please find a way for us to see add-on requests for clients on the waitlist. Thank you.

    4 votes

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  14. When creating a PO, it'd be helpful to see a summary of the order after clicking "next" in order to see the whole order and a total amount.

    4 votes

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  15. Every time I book an appointment under a stylist under "week" or "4-day" view, the calendar reverts back to day view and goes to Sunday or a completely different day instead of staying where I was booking. Makes it super annoying to double check if an appointment was booked correctly because we have to go searching for it.

    4 votes

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  16. Please please please! Sweeten the deal with customizable labels?

    Thanks all!

    4 votes

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  17. There is no way to enter phone numbers that are not US numbers and have them work. allowing a "+" in the field and not restricting the amount of numbers would help this greatly.

    4 votes

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  18. Due to the charging setup for our iPad, apps must run in upside down portrait orientation. The Boulevard app does not allow this, as it forces portrait mode to the right side up. Please add support for upside down orientation!!!!

    4 votes

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  19. You guys released an update today to prevent overlapping timecards, but now it has removed the other error messages like "clock-out time is before clock-in time" that the system used to have.

    Now whenever something is wrong when clocking in or out, we just get "Unknown Error" which is not helpful AT ALL.

    Please fix this.

    4 votes

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  20. 4 votes

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