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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7017 results found

  1. For multi-location businesses required to enable staff member services across many locations, it would be helpful to have the view of the service list maintain on the user's view rather than scrolling to the top after each edit. When clicking to customize and make assignable from the staff member's profile, once applied, the view returns the user to the top of the menu.

    4 votes
    How important is this to you?
  2. Right now, for larger multi-location businesses, we need to add a custom tax rate at the location level to the location requiring tax and then a custom tax rate of 0% to all other locations that do not require a tax. This gets extremely tedious when adding new products (particularly packages in which NY requires a tax) because all locations will have to have a custom tax rate applied for a single product.

    4 votes
    1 comment  ·  Admin →
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  3. because some staff have the same name, all staff use "stage names" that the front desk and clients know them by and use for booking. We've added these names to the Calendar display, but when booking an appointment in the dashboard, searching for staff on the calendar page, or booking online the staff's first and last name are displayed when it should be the stage name.

    4 votes
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  4. Wax & Lash has many situations/times where they comp a service or product, but still want to pay the service provider their commission. Ideally, would like to have an added payment type such as marketing, comp, etc (vs. just other/other reason).

    4 votes
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  5. When changing things in Boulevard, after making a change the page resets and you have to scroll back to your last spor. Example: Assigning services, you assign the service then the page resets and you have to scroll down again. OR we were adjusting Staff Roles and had to page over after every adjustment and it's very time consuming.

    4 votes
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  6. We have to scroll all the way up the message, sometimes several months back to be able to close the message. The "tick" should stay on screen at all times or put it closer to the "Send" button. I understand though the risk of putting it there so maybe it's best to ensure that the Name, Number and Tick do not scroll out of site. Fix the CSS to hold it on the page.

    4 votes
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  7. Staff privilege groups are set to hide client contact details, but staff is currently using Contact Center to alert clients that they are ready for their appointment. They will need to use the Contact Center, but the phone number needs to be removed

    4 votes
    1 comment  ·  Admin →
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  8. Be able to sort Clients alphabetically by first name, last name, or email in the Clients tab. Also a filter view to see only members or non-members.

    4 votes
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  9. Ability for client to designate "primary card" during online booking as well as ability for business to specify preference via the client profile to be displayed during checkout

    4 votes
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  10. When any service is sold out or not available the day they are looking for it tells the guest "No time available try another day". That is making it sound like the entire day is sold out when it is just one service in their order. Or there may be something very similar that is available. By just saying "Choose another day" that person may just jump to the next place.

    There should be a call to action for the guest i.e. "One of your services may be unavailable please contact ###-###-#### to speak with a reservationist". At least this…

    4 votes
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  11. ...not sick currently, not in contact with a COVID case, and willing to observe the salon and local health department's policies for the planned appointment. (if the salon and/or business partner enables this setting).

    Depending on state, city, and salon; there are many concerns regarding making sure that salons are best equipped to continue on during this crisis. Having this prompt that the clients would have to check off or affirm will provide Boulevard salons one further thing to share with their staff and clients that the salon (and software suite) are doing in the name of better public health…

    4 votes
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  12. Currently only able to give one % to all providers. Would like to be able to customize tip for each provider involved in the appointment

    4 votes
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  13. 4 votes
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  14. 4 votes
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  15. Time clock should be linked to productivity for hourly employees and also stylists to track when and if someone is late/how often and how that effects their productivity in taking appointments etc.

    4 votes
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  16. It would be great if promotions could be specified only assignable, viewable, and usable by location. For multi site chains some promotions only make certain in certain locations.

    4 votes
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  17. In order to avoid creating a client profile for the same new client repeatedly, we would like a notification or alert saying "client info saved!" after clicking on save.

    4 votes
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  18. It would be helpful for all staff to see customized pricing for the service when scheduling services from the dashboard. When selecting a service and then service provider, pricing should be on the appointment card directly to help in providing transparency to customers.

    4 votes
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  19. I would love an option when sending out weekly reports to service providers, to filter out orders with multiple providers. I.E., when I currently send out reports for service provider Megan, it also includes totals from orders where the client had services from Megan and other stylists.

    4 votes
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  20. Include an automatically applied tag for when a client has a client accommodation.

    4 votes
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