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  1. Clients can create an online profile but if their online cart is not completed, it does not sync the online profile to the dashboard. It would be beneficial to sync this info so the business can market to clients who have interest but have not yet booked an appointment.

    3 votes

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  2. Ability to include photos of products that are sold online through their booking widget.

    3 votes

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  3. A user more user friendly way to check on the configuration of Shopify Integration. I want to see which location I have mapped. Today there is no way to even know this is possible. You have to hit Configure >> Setup and there is nothing here that says "Current Configuration".

    3 votes

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  4. Cyro is a service that some folks get done daily. While it is possible to remove the client as a whole from receiving text or email reminds, it would be great to limit according to services

    Ex: cyro appointments do not require reminders but facials do

    3 votes

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  5. When viewing products sales by category or by brand, would like to be able to click on a total and see the breakdown of what items were sold vs just a lump sum amount.

    3 votes

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  6. It could be very useful if, maybe on a monthly basis, we could receive a log or summary of all of the outreaches from our team to the Boulevard support team. It would help us to identify any gaps in our training, identify patterns, etc. It could even be anonymous, the goal would not be to get any of our team members in trouble, really just to identify where they might need more support internally.

    3 votes

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  7. Currently the reports are filtered alphabetically by first name. The client said this is no help to her and should be by last name.

    3 votes

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    Merged  ·  0 comments  ·  Admin →
  8. We occasionally have in-salon events, pop up shops, shop small business saturday or similar & would love to be able to integrate it with boulevard so we can customize invites, charge a fee for special services offered if needed (ie: botox party), track RSVP's for planning purposes, etc...

    3 votes

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  9. Example from a current issue: we have a group booking tag/emoji and it is supposed to only be added to appointments (not profiles) but it is currently on 185 client profiles. We want to remove this but we can't really spare the time to manually remove it form that many profiles, especially due to the fact that it could continue to happen and we would need to do all the work again.

    This actually applies to multiple appointment level tags so there are even more than that 185 that are effected.

    3 votes

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  10. can you please add a second tax rate option? our state has a 6.5% tax, but a 7.5% tax on alcohol sales.
    I have a wine and beer license and my clients get wine and beer offered electively during their services

    3 votes

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  11. Have an employee leave tracking sheet in the dashboard.

    3 votes

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  12. Just to avoid mistakes when making schedules, I think the weekly framing should be shifted to standard

    3 votes

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  13. Was thinking that the professional app should send notifications if a business desires in order to alert staff that they are running behind. I would ultimately love it if the app had a "live console" mode that if there is:

    upcoming appointment, shows minutes until expected arrival, what the client's normal minutes prior or late to appointment check in is (using client database)

    current appointment, shows checkin time, start time if stylist marks as active state, shows expected completion time, BUT shows timer countdown until expected completion time and percentage of current appointment and color coded background that starts flashing…

    3 votes

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  14. inventory quantity shows during a sale as you're typing in the product in the search bar This way when a client is wanting something not quickly found on the sales floor, staff can quickly realize if we have some in back-stock or if we are out without having to run a report which is higher on the privileges allowance that most of my reception staff.

    3 votes

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  15. Have the ability to set a service scheduling order specific to a client, if they need a specific order different from what is currently set for the business.

    3 votes

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  16. It's very easy to accidentally make changes at the brand level that are meant for just one location because the screen in general, and the top nav bar in particular, looks almost exactly the same no matter which one you're on

    3 votes

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  17. Clients that have been in to the business, but don't have future appts booked

    3 votes

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  18. When a client pre-pays for units at a discount, they are added to the profile with the full list price indicated as the value. It would be good to easily be able to refer to how much they actually paid instead of having to go through their orders to find the original purchase.

    3 votes

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  19. There is no way to refund a service paid with a voucher. It's not uncommon for the front desk to make an error in ringing up a patient and if it's caught the next day there needs to be a way to undo it. We have varying redeemed voucher values and services. I cannot keep manually adjusting payroll outside of BLVD because this causes discrepancies between payroll and BLVD. It also can skew providers sales. BLVD needs to be able to account for every scenario that could occur with a transaction.

    3 votes

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  20. 3 votes

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