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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6441 results found

  1. Change membership reports so that they don't show under retail sales

    Please Please Please, make a separate section under sales summary for memberships or take them out of retail sales, its so deceiving looking at monthly reports and having memberships sales numbers in both retail and service. The reports are terribly skewed and we have to manually go in to subtract memberships from retail since they already show under service when the membership is redeemed.

    3 votes
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  2. Add the ability to have IOU invoices on a clients account

    Employees should be able to have an option to charge an invoice with the policy's no-show fee on it when they are cancelling an appointment for a client who did not show up or cancelling an appointment for a client who is passed our policy deadline for rescheduling appointments

    3 votes
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  3. Boulevard should have a “first available” button so when you click on that it would immediately show us the first available appointment.

    Boulevard should have a “first available” button so when you click on it, it would immediately show us the first available appointment. It would limit scrolling time looking through the schedule. It would also be cool if you could select a specific stylist as well to see their first available appointment.

    3 votes
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  4. Bring back the guest of tag in the app

    Please bring back the "guest of" tag or add an automatic "party" tag to guest of appointments. The new app update has eliminated the "guest of" marker and it's caused confusion for our service providers who rely on the app and not the browser.

    3 votes
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  5. (Beta) reports for SMS Marketing like we have for email campaigns

    3 votes
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  6. Add grids with optional text to charts and forms

    In some of the charts we use, we need grids with titles and text boxes to add information. It could be an option under the Paragraph option in the Build tab

    3 votes
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  7. add ons should appear before transition time and grouped with the service

    It is confusing to have add ons appearing after a service's transition time. It would be nice to have them appear as the modifiers do or at least grouped with the service they are attached to.

    3 votes
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  8. stop zero minute services from showing on the calendar.

    Zero minute services just started showing up on the calendar taking up 15 minute blocks. We set them at zero minutes so they do not show on the calendar. Please go back to the way it was for this.

    3 votes
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  9. Only surface location-specific forms within appointment details

    Forms not enabled for Location A are available for staff to select within the location’s appointment details page and this should not be the case

    3 votes
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  10. Allow clients to prebook after checkout from iPad.

    When clients check out, after the welcome screen, having a "prebook your next appointment" button where they can do it directly from the iPad while they're in with us would be great. Added bonus-- a suggested timeframe/ note on the screen of when they should rebook for if they decide not to rebook right then.

    3 votes
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  11. Honor membership billing terms

    Have the platform honor membership terms - if "this membership cancels in a year" - offer an END DATE & stop billing after that date is hit.

    26 location corporately owned laser studios. ACV: 133k

    Gong Snippet : https://us-9385.app.gong.io/call?id=2606795304986048428.

    3 votes
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  12. Capability to email or text forms to clients

    It would be extremely helpful if we had the capability of emailing or texting incomplete forms to clients. I understand that they already get them in a text or email reminder but if we could have a resend button that way they can fill it out in our lobby on their own device that would be great. ALSO it would be extremely helpful if BLVD had the option of pulling up forms without it being attached to an appointment. We have clients who call over the phone to cancel their membership but don't have an upcoming appointment and they need…

    3 votes
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  13. Closed orders and receipts to show the base service with add-on service below

    3 votes
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  14. Service modifiers in booking confirmation emails

    3 votes
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  15. Add Credit Card Fee and preset gratuity to Duo checkout preview

    Surfacing the credit card fee for Offset and preset gratuities on the checkout preview screen for Duo

    3 votes
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  16. Multiple levels of requested service providers

    Would like the option to add a preferred, and secondary provider to each client profile, for the purpose of scheduling, or rescheduling. If this could show up as abbreviations such as PP (preferred provider) or SP (secondary provider) on the calendar, that would be extremely helpful.

    3 votes
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  17. service menu navigation and pricing visibility

    it would be extremely useful and time saving to be able to navigate through the service menu on the management side using arrows to switch between individual services when they are opened for editing. it is extremely redundant to have to close the service only to open the very next make to make an edit and then exit out of that one and then open the next one to make an edit, etc.

    It would also be super handy to have the prices shown on the service list without having to open each individual service. And then also to be…

    3 votes
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  18. custom receipt emails based on tags or audience

    Requested by: 4Ever Young (45 location prospect)

    3 votes
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  19. Collapse client notes in mobile version

    Client notes listed can get lengthy when added to every appointment. It would be helpful if the notes would collapse and just show the date, then allow us to click on the date to expand each note.

    3 votes
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  20. Desired Quantity in Inventory on Hand report

    An option to have "desired amount on hand" in the "inventory on hand" report

    3 votes
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