6133 results found
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Business Level Text Messages (vs Location Level)
for patient portal messages, it would be nice if the conversation crossed over from location to location if its under a specific patients name. Currently you can message from one portal, go to another location and pull up the clients name and there is no record of a conversation.
also, would be ice if the messages were logged with the users name along with the date and time stamp. That way its easier to follow which staff member is communicating with the patient.
3 votes -
Update Offer filters
Include a filter to allow adding products by brand.
Also Some form of bulk selection of products would be super handy rather than searching and inserting each product individually. We often end up manually adding discounts per a sticky note at the desk because adding items to an automatic offer is too cumbersome when it is a large selection of items.
3 votes -
completed services
a more significant color change to show on the calendar (schedule) when an appointment has been checked out.
3 votes -
Alphabetical order for everything
There are some things that are listed in alphabetical order but also a lot that aren't, this inconsistency seems like a design flaw. Some of the things that are NOT listed alphabetically are:
- Privilege Group dropdown when assigning it to individual employees
- Staff Role dropdown when assigning it to individual employees
- Assigned Locations dropdown when assigning it to individual employees
- Product category list when creating a new skuThere may be more but those are the most common ones that I see
3 votes -
Access to more custom client data in beta reports
Would like to request client data to appear in multiple beta reports (be able to filter)
1- Be able to select any and all info you want to see in all report (client birthday, email, phone, tags, anything from the client profile)
and also
2- Uploaded photos on profiles should auto populate instead of having to click3 votes -
Ability to manually add a service fee at checkout
We charge an automatic 20% service fee for all group and package bookings and would like to have the option at checkout to have an easy way to add the 20% fee with a click. This is not the same as the tipping feature as we do not accept gratuities through boulevard.
3 votes -
Customize receipts to have automated options to include instructions, package/service details such as expiration dates, cancellation policie
1- Customize receipts to have automated options to include instructions, package/service details such as expiration dates, cancellation policies and 2- Easily be able to submit all these automated options and details to all appointments.
3 votes -
Forms Without Signature Show Incomplete on Client Side
I'm not sure if there is an error or how forms are currently built. We send Pre-Appointment instructions and Post-Care instructions. These don't need to be completed or signed. On the client side, they see these forms are not completed and it's very confusing for them. There isn't anything that needs to be completed since they're instructions.
3 votes -
2 separate buttons to "confirm" and "marked as arrive" on calendar appointments
When checking guests in on the calendar screen, it is easy to mistakenly only mark them as confirmed if they aren't already. There should be two separate buttons for marking them as confirmed and marking them as arrived.
3 votes -
Report that shows "client accommodations" by staff member.
Need a way to get a list of these accommodations, filter if the accommodation is by price, duration, etc so that businesses can identify weaknesses or bottlenecks and either micromanage service providers to correct it or delete the inefficiencies. At current I believe there is no way to find these issues that potentially cost businesses time and money :P
3 votes -
New Guest Booking Duration Options
I wish there was an option to automatically add additional time for new guest bookings with specific service providers or services. For example we have a Stylist that needs 30 extra minutes with all new guests and then we have a Colorist that needs 1hr extra with all new guests. Right now my front desk team have to mentally remember this for these service providers.
3 votes -
include last appt date/visit to the wait list information
include last appt date/visit to the wait list information
3 votes -
Review Incoming Calls
We can click on the phone symbol (where incoming calls appear) and see a dropdown of any calls you may have missed. You can pull up the clients account ahead of time and speed scheduling time.
3 votes -
Ability to lock an appt so that changing it requires manager or above.
Although this isn't ideal, it happens from time to time that an appt is adjusted back and forth between two differences of opinion. The most common battle is two modes; more revenue/clients vs more time with the client/less revenue. It would be nice if there was a way of excluding future revisions to the appt without manager or admin access.
3 votes -
Payment Processor Deposits by Location
Please add the ability to map payment processor deposits to more than one bank account. I have two Boulevard locations and each location's sales deposit to individual bank accounts. In the Boulevard <> QBO integration, I only have the option to map all payment processor (and cash payments) to a single QBO account. I have had to create a new, separate, clearing account in my QBO file where Boulevard can record credit card deposits for both of my locations, which now requires me to record those credit card bank deposits to that clearing account to offset the balance, rather than…
3 votes -
allow for grouping of clients before checkout
Staff would like to see when clients come in together. online they can be put into a group but by us. So our staff is getting confused weather they have duels.
Example, Sister A sees MT Jen, Sister B sees MT Kacey both at 2pm. Our staff wants to see them get highlighted together so they know they came together and need to done at the same time.
3 votes -
Additional questions in online gift card purchase flow
There are additional customizable questions that would be helpful for online gift cards, such as:
Purchaser's Phone Number
Recipient's First Name, Last Name (in addition to email
Gift Card Delivery - (E-Gift of Pickup)
Ability to select whether to use credit card on file if there is one.3 votes -
Product Purchase History - Full History
Ability to see full Product Purchase History on Essentials in Client Profile.
3 votes -
Direct message to client from calendar/appt
Adding a message client button on the client file. When I need to contact a client I click on their appointment and the popup bar shows the phone number, option to cancel or reschedule, etc. An option to message them directly from there would be so helpful, instead of having to go to do all the extra steps to messages and pull up the name and then message.
3 votes -
Create automated notifications for salon staff and messages for clients on birthdays/anniversaries/important dates.
Salons have the option to set up an automated message for clients birthdays/important dates. Boulevard notifies salon staff if a client is coming in on the day of or close to their birthday/important date.
3 votes
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