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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6457 results found

  1. 3 votes
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  2. Be able to go back into a form or chart after it submitted to fix errors.

    3 votes
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  3. Right now only Reports has the option to give certain individuals access to view if they do not have it. I would love to see this on summaries as well, so that certain reports can be viewed and printed by eligible staff members, while other summaries owners don't want employees to be seen can be hidden. I would love to print the Daily Summary so I can see the payment methods and make sure the receipts add up to the report, while still hiding the Commission Summary for example.

    3 votes
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  4. Have a Prep Time option for services. We have a shorter transition time for most of our services. However, we have a couple services that need more time to set up. We arent able to predict what services may come before it which would mean we may have a shorter time to prep for that service.

    3 votes
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  5. 3 votes
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  6. allow for the creation of "other" payment types that are excluded from revenue calculations. For example, if we give our staff treatment benefits and want to treat it like a normal appointment for checking out and record keeping purposes, we should be able to pay using an "other" payment type, but have that automatically excluded from revenue calculations since there is not really revenue associated with it. Same for influencer accounts who's fees are waived and a number of other scenarios.

    3 votes
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  7. If you could simply rearrange the add on services to put them in your desired order that would be amazing. Currently, you have to delete them all and re add them if you want a certain one at the top.

    3 votes
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  8. 3 votes
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  9. 3 votes
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  10. when you click on an individual online booking, theres an option to make it as read. Sometimes there is not enough time to go through each booking so when theres 30+ bookings, its hard to organize which have been looked at/audited vs which are actually new and haven't been seen. Just a thought

    3 votes
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  11. 3 votes
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  12. 3 votes
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  13. 3 votes
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  14. We need to see all appointment adjustments from the appointment details section, such as when the service, service duration, or resource is changed, not only if it was rescheduled.

    (EX. Jane Doe changed the service from ABC to XYZ, or Jane Doe shortened the appointment from 1 hour to 45 minutes)

    3 votes
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  15. Under settings, service list cannot be searched. It can be searched under the "manage location" but not under the "manage business".

    3 votes
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  16. Lumi Skin Bar uses a lot of modifiers for their services. They would like to see them be required, or at least more visible, when booking from the desktop. They are aware and like that they are required for online booking.

    3 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  17. It would be amazing to be able to either take/upload videos into a chart. This is specifically helpful if we are doing body treatments and want to have a video of the before/after for comparison

    3 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  18. I want to look at a client's voucher activity, which includes totals, on a given date. This is for the purposes of auditing a client's account to ensure correct application of vouchers. If there could be some sort of "Voucher History" with totals at the end of each date, that is greatly needed.

    3 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  19. We need the abililty to upload a pre-exisitng pdf form into the forms function that becomes fillable for clients to fill out and sign

    3 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  20. Manage/edit and create services in the same section. Navigating between 2 different sections to modify service settings is cumbersome.

    3 votes
    Waitlisted  ·  0 comments  ·  Admin →
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