7574 results found
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not send texts asking clients how they enjoyed their visit after it was canceled
Clients are receiving texts and emails asking how they enjoyed their visit even if the appointment was canceled. This makes it extremely uncomfortable especially if they were charged for a no show cancelation and then get that text. Bit like rubbing salt in the wound and we wind up with pretty nasty replies.
4 votes -
Changing the staff scheduling function
In the staff scheduling function, If you change someone's shift to "unavailable" (they have requested time off down the road, they need the day off for whatever reason) If their travel plans change or the day off in no longer needed and they are available again... When you put their schedule back in, it deletes ALL future shifts for that day of the week, and you have to then go back in to add those shifts back in, but also have to now check the calendar view to see if there was potentially and other days that were requested off…
4 votes -
Add a column to product purchase history that shows the provider who sold it to the client
Under client profile, products tab, add a column to product purchase history that shows the provider who sold it to the client to keep up with commisions
4 votes -
GC Search by Recipient Option
We would love to be able to locate a gift card by looking up the receiving client's name as opposed to the name of the purchasing client! (under the gift card section of the sales tab)
4 votes -
Offer availability to include more tabs under Client Profile Tab>Notes section. Specifically a tab for ID/Insurance Info, Vital Signs, etc.
Offer availability to include more tabs under Client Profile Tab>Notes section. Specifically a tab for ID/Insurance Info, Vital Signs, etc.
4 votes -
Remove last names on "sold by" on receipts
Remove last names on "sold by" on receipts. This is unsafe for employees.
4 votes -
Franchisee / Location Manager Permission Hierarchy
A new permission setting to allow franchisees to modify the privilege group or deactivate a location manager for their respective, assigned location(s).
4 votes -
Dollar Amount Commission For Memberships
Bella MedSpa would like to offer $$ amount commission for every membership sold instead of a %.
4 votes -
Under the patient profile under "Products" show the providers name that adds product suggestions, and also who received commission.
Under patient profiles as well as at checkout with any previously purchased products show the providers name who sold the product the previous time.
Also under suggested products show the provider who suggested the product to the patient, so we know who to give commission credit to.
4 votes -
Marketing Suite Dark Mode Editor
Allow settings adjustments to campaigns to address recipients who may have their phone on dark mode
4 votes -
preferred pharmacy
Please add "preferred pharmacy" to patient general info
4 votes -
EOD deposit and count drawer
Instead of doing the payout for deposit before confirming the drawer count, the deposit feature should be included on the count drawer screen. I'd like to count all the money in the drawer including the incoming cash for the day and then have a button that says payout deposit where i can put the difference of what i took in the day and what i started with and THEN confirm drawer, so that the new drawer starts with the amount we keep in the drawer at all times. This will make it so we do not need to count the…
4 votes -
Client Notes Changelog
The Gleamery would like ability to see a timestamp and operator record of any edits/deletion of client notes to be in compliance with Cal. Civil Code § 56.101
4 votes -
Having the gallery with the clients photo should be on the client profile displayed so when a client comes in they are eaily identified
Have the existing clients photo displayed next to the client's name so they are identified when in the office by a staff member
4 votes -
Make check out from the mobile app more convenient/Sync with Duo
Duo should link to mobile app or allow tap to pay on mobile app like Square features. Square allows you process the entire transaction from their app and its quite easy/helpful.
4 votes -
Language choice when booking and when checking in, with automated translate
Language choice when booking with auto translate. Ask client when checking in w/ phone number what language is preferred, assign an automatic tag or rule to distinguish client's language spoken/understood and automate translation of forms and documents in the chosen language
4 votes -
Follow Up Report (Med Spa)
We follow up with our patients the day after dermal filler as well as 5 days after treatment, 4 weeks after Kybella, 8 weeks after Sculptra, and 12 days after Botox.
If you could create a reporting system that notifies us daily on who needs a follow-up (based on those "rules"), and we would be able to mark that patient "complete" after follow-up, that would be a game changer!
4 votes -
Allow for rearranging on calendar
I want to be able to rearrange services on the calendar and NOT have to change the specific times in the edit screen to flip flop service times - please allow for some feature when dragging appointments on the calendar where you can switch which service is first and easily move it around on the calendar screen. Please and thank you.
4 votes -
Review Text - trigger based on "actual" checkout/order completion rather than the appointment end time
I wanted to share some feedback regarding the timing of review requests in the system. Currently, these requests are sent based on the scheduled appointment end time (described as checkout time in the support center), regardless of whether the client actually completed their appointment. This can result in review requests being sent to clients who didn’t show up.
It would be much more effective if the timeline for sending review requests was triggered by the actual checkout action for completed appointments. This would ensure that requests are only sent to clients who showed up for their visit. Ideally, we’d like…
4 votes -
Patient identifier on printed treatment records.
When patient treatment records are printed, there is no patient identifier on each page. This is crucial for us and would be extremely useful.
4 votes
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