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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7088 results found

  1. Booker was much easier to see/view the calendar

    4 votes
    How important is this to you?
  2. It would be great to bill clients via ACH for memberships. Credit cards are too easy to request a new one or lock.

    4 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  3. It would be ideal to have the ability to add a service to the ticket without placing it on the calendar. There are times that a stylist doesn't have time to update the ticket until the end of the service or they might have tweaked services but they can't tell you until they are checking out.

    4 votes
    How important is this to you?
  4. We have instances in our business where an employee is eligible for a higher commission structure for a set period of time. We would like the ability to set a higher commission structure for a set period of time.

    The request for a default pay rate is to accommodate the situation where the higher commission structure expires.

    4 votes
    How important is this to you?
  5. we have Hair that we buy for extensions and split the commision on the the hair between stylist and salon. but because the stylist makes a set commision on products there is no way to adjust this without changing everything

    4 votes
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  6. Appointment time would be very helpful. It helps us know if the usually want mornings, evenings, etc..

    4 votes
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  7. Would help if we could print price tags via. a report in BLVD with a feature to generate barcodes for products without them.

    4 votes
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  8. Being able to set a different cancellation policy for each individual service because they differ in pricing and 50% is too high for some of the lower services.

    4 votes
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  9. It would be great for the system to suggest the best time for staff to take a break each day based on bookings, number of hours worked that day, and length of break desired. We currently have to move staff breaks around as apointments book in order to generate the most bookings while also allowing for a lunch break for the team.

    4 votes
    1 comment  ·  Admin →
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  10. When we get the end of day report, it adds everyones tips and services together. What i think we should be able to get is a separate report for each merchant. A detailed report on Tips of the day, Services, Product, CC payments Cash payments. For each individual merchant. Not one collective sales summary because when we do our book keeping we are very confused to whose money is whose, when it comes to CC payments and Tips & Cash payments. We want to see it all on one page!

    4 votes
    How important is this to you?
  11. Add a feature that charges a booth rent automatic for there booth space they rent from salon. Can do weekly or monthly option.

    4 votes
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  12. When Inputting a Purchase order it would be ideal for the items to go in the order they are input. Currently the items get placed either by random or aphabetically. This makes it hard to then receive an order when the item list is not in the same order and the PO received from the distributor.

    4 votes
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  13. It would be helpful to have the 50% charge of a cancellation not appear as a "discount" on the service commission reports. Just a separate column that denoted "late cancellations" would be best in order to track it with how our staff gets paid.

    4 votes
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  14. I think that the ability to cancel appointments, sending the cancelation text and still seeing the appointment in the schedule will encourage the use of the text.

    4 votes
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  15. It would be awesome to have the employee separate from staff roles. This way one employee can be scheduled for multiple roles. For example: Hairstylist who also does esthetics. Can be listed as one employee in gear tab, but can be listed in two roles (Stylist and esthetician) in the location tab. You can then schedule each role independently, but performance reports, logins, payroll, etc... are all for the individual employee so they can see each role on their schedule, and payroll doesn't need to be manually combined as it does with multiple employees.

    4 votes
    How important is this to you?
  16. Would be fantastic to see data on when messages are received or sent, how many, and by which operators. Also would be good to know data such as how many of the automated appt confirmation messages are going out, coming back, average response time, how many did not respond at all.

    4 votes
    1 comment  ·  Admin →
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  17. Hi Guys - I do not know if this is a bug or a feature suggestion. The email receipt really needs to have a clear note of the DATE of the service being charged, in addition to the date of checkout close. In some instances we hold over checkout for various reasons. Commonly its for Membership renewals to kick in so we wait a day or so, grab the new voucher and close. However, guests forget and send me notes that they are upset. If there is a date of service on the receipt, this might mitigate that

    4 votes
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  18. It would be nice to have a symbol, like the star for new clients, to indicate that they have prebooked. So when we look at the appointment, theres a way to see that they are a prebook.

    4 votes
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  19. I would like the texts to stay so I could click on another tab and my message that I'm working on won't be gone.

    4 votes
    1 comment  ·  Admin →
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  20. would be nice for boulevard to have an alerting system to our team that when a client adds themselves to the wait list and are waiting outside for a service the ring tone goes off until a staff member acknoledges it.

    4 votes
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