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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7212 results found

  1. Like a click to call or text when on the website from a cell phone

    4 votes

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  2. 4 votes

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  3. It would be super easy to lose valuable customer information because Boulevard doesn't prioritize non-blank fields when merging clients. I am guessing the merge is prioritized based on which one was active last. But it makes more sense to see if a field is non-blank and default to that one even if it is on an older profile.

    4 votes

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  4. I think the system should have the ability to automatically charge gratuity instead of the customer selecting an option for gratuity and which amount.

    4 votes

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  5. Being able to customize where additional time needed for an add-on service goes. Currently, the additional time for an add-on service goes under "duration." However this creates a problem when a stylists is double booking. For example: The base service is a full highlight. If the add on time is added to the "duration" then application time is too long, and then client #2 arrives too late. Further, then there is not enough time to actually do the deep condition service after rinsing the color from client #1. You cannot do a deep condition treatment before or during a color…

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. Clients can create an online profile but if their online cart is not completed, it does not sync the online profile to the dashboard. It would be beneficial to sync this info so the business can market to clients who have interest but have not yet booked an appointment.

    4 votes

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  7. Would like to give booth rentes the ability to edit their own schedule without having access to everyone else's.

    4 votes

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  8. Have a way to embed a place for clients to enter their emails to be put on the marketing list

    4 votes

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  9. It could be very useful if, maybe on a monthly basis, we could receive a log or summary of all of the outreaches from our team to the Boulevard support team. It would help us to identify any gaps in our training, identify patterns, etc. It could even be anonymous, the goal would not be to get any of our team members in trouble, really just to identify where they might need more support internally.

    4 votes

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  10. Want Shopify to automatically sync new clients on both systems

    4 votes

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    • Today the NetSuite integration can only import sales and payments data as NetSuite invoice objects
    • As a business that uses NetSuite for our Accounting, we would like to have this integration pull data in as Cash Sales (and other popular object types) to avoid having AR touched and to avoid clean up post ingestion
    4 votes

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  11. Allergies are important and I feel that they are lost in the clients profile. It would be nice if they came up in red or if they somehow stood out more

    4 votes

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  12. More and better filters and sorting options when viewing products. We have almost 600 unique SKUs and I wish we could, for example, set the filters to show only active products from X brand, or only active products from Y product category - or both of those at the same time: only active products from X brand under Y product category.

    4 votes

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  13. At any point staff can take extraordinary amounts of salon data. This is terrifying. Ability to do reports is needed for most front of house staff, but taking transaction data and client data for years within minutes and sending csv(s) external should not be one in the same privilege level.

    4 votes

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  14. Because of the serums/chemicals/ water/ towels that we have to use throughout a hydrafacial the brow lamination would be ruined if performed PRIOR to the hydrafacial. Brows can not get wet for 24-48 hours after a lamination and tint. If we were to do the brow lamination AFTER the hydrafacial on top of raw waxed skin, the client could have a very serious reaction because of the peel/serums already applied. Contacting the clients before hand to inform them of the contraindications can be difficult. Clients become upset when they book the services together and find out they can’t get both.

    4 votes

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  15. In the Client Visit Frequency report, please add a column for the 'service type' (short cut, long cut, etc.)

    4 votes

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  16. 4 votes

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  17. The business wold like to be notified with a notification or a sound alert when a walk in is made on the iPad

    4 votes

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  18. Have an employee leave tracking sheet in the dashboard.

    4 votes

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  19. Ability for location managers to create offer codes that would only apply to the location(s) they are assigned.

    4 votes

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