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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7119 results found

  1. Want Shopify to automatically sync new clients on both systems

    4 votes

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    • Today the NetSuite integration can only import sales and payments data as NetSuite invoice objects
    • As a business that uses NetSuite for our Accounting, we would like to have this integration pull data in as Cash Sales (and other popular object types) to avoid having AR touched and to avoid clean up post ingestion
    4 votes

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  2. Allergies are important and I feel that they are lost in the clients profile. It would be nice if they came up in red or if they somehow stood out more

    4 votes

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  3. More and better filters and sorting options when viewing products. We have almost 600 unique SKUs and I wish we could, for example, set the filters to show only active products from X brand, or only active products from Y product category - or both of those at the same time: only active products from X brand under Y product category.

    4 votes

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  4. At any point staff can take extraordinary amounts of salon data. This is terrifying. Ability to do reports is needed for most front of house staff, but taking transaction data and client data for years within minutes and sending csv(s) external should not be one in the same privilege level.

    4 votes

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  5. Because of the serums/chemicals/ water/ towels that we have to use throughout a hydrafacial the brow lamination would be ruined if performed PRIOR to the hydrafacial. Brows can not get wet for 24-48 hours after a lamination and tint. If we were to do the brow lamination AFTER the hydrafacial on top of raw waxed skin, the client could have a very serious reaction because of the peel/serums already applied. Contacting the clients before hand to inform them of the contraindications can be difficult. Clients become upset when they book the services together and find out they can’t get both.

    4 votes

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  6. In the Client Visit Frequency report, please add a column for the 'service type' (short cut, long cut, etc.)

    4 votes

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  7. 4 votes

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  8. The business wold like to be notified with a notification or a sound alert when a walk in is made on the iPad

    4 votes

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  9. Have an employee leave tracking sheet in the dashboard.

    4 votes

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  10. Ability for location managers to create offer codes that would only apply to the location(s) they are assigned.

    4 votes

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  11. I believe it would be useful for all to be able to see the count of the statuses (stati? lol) of the memberships. How many are past due, paused, active, closed etc

    4 votes

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  12. The ability to reorganize the online service menu

    4 votes

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  13. Including time stamps on invoices/receipts would be helpful when staff needs to confirm information for clients.

    4 votes

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  14. Have the option to use a disguised phone number for outgoing calls on a mobile phone through the reception app.

    4 votes

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  15. In the custom message via the online gift card settings, it would be great to be able to customize text, like add line breaks, bold, italicize parts of the message to make messaging clearer to clients when needed.
    For example: when running a gift card promotion with several discount tiers, being able to display those amounts and corresponding offers nicely in the custom message area.

    4 votes

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  16. Icon for a repeat request that automatically will stay for every time the client books with a certain staff member without us having to add it every time we make an appointment.

    4 votes

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  17. I sell a lot of vouchers and customers like to add the tip at the time of voucher purchase so they don't have to do anything when they redeem. If I don't get a prepaid tip, most often my providers don't get a tip on these voucher redemptions. I have to track this in google sheets now....

    4 votes

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  18. Export physical client addresses - Address, Address 2, City, State, Zip. There are still initiatives that we run using mass mailings.

    4 votes

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  19. Allow clients to check in via text and push the notification to the provider that their client has arrived.

    4 votes

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