7117 results found
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4 votes
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More ability to segment clients.
Since we have been limited to only eblast only those who have been in the last 24 months, give us more ability to segment the client list. For example those who had a particular procedure or came in a certain time.
4 votes -
We need to be able to set start date for membership to bill on when signing client up and charge a $10 start up fee that is automated
We need to be able to set start date for membership to bill on when signing client up and charge a $10 start up fee that is automated
4 votes -
Hide employees who aren't scheduled on the app
The professional app shows ALL employees when you select all staff (expected behavior). It would be very helpful to have an "is working" option like the dashboard calendar. It is very annoying to have to scroll past a whole block of people who aren't working to get to the next day. Most employees just have their own schedule which is great, but as a manager it is annoying to navigate when looking at the whole staff.
4 votes -
prebooking defaults
When using the prebooking defaults on the calendar we would love for it to show us 4 weeks out from the date we have selected on the calendar. For example, if todays date is 4/11. My client has an appointment on 4/25 and wants to book another appointment 4 weeks after that, I want to be able to use the 4 week prebooking preset and have it take me to the correct date 4 weeks after 4/25. Currently it will take us 4 weeks out from todays date no matter what and it is just frustrating :)
4 votes -
save button
Consistent "Save" button location - Sometimes there is a save button in the upper right, sometimes in the lower right... sometimes you must scroll up or down to find a save button. Heck, sometimes save happens automatically. There is no consistency to any of this. It's very annoying that each module is obviously designed and written by teams that don't collaborate.
4 votes -
When creating an appointment, have a prompt as a Request or Non-request so this isn't skipped by staff. Tracking retention im
We can't accurately track client retention if it is not mandatory
4 votes -
Report for purchase orders
Report that includes information on purchase order such as the total amount spent.
4 votes -
Show utilization in stylist column daily
We had a feature before where over each stylists schedule each day they had a "% booked" percentage above their name so they knew how much empty space they had per day.
4 votes -
4 votes
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4 votes
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Activate/Deactivate services for various locations AT THE BRAND LEVEL
If we want to enable or disable an existing service at some locations, but not all, we have to go into each location -> manage -> services -> locate the service -> activate or deactivate it. With nearing 30 locations, this is extremely tedious and should not be work that we have to spend time doing. If we can change this at the brand level that would be amazing - similar to how you check off the locations when creating a NEW service. It's frustrating that that's the only time we have that control at the brand level.
4 votes -
It would be nice to be able to call or text the client right from their profile
Like a click to call or text when on the website from a cell phone
4 votes -
4 votes
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Prioritize non-blank entries when merging clients
It would be super easy to lose valuable customer information because Boulevard doesn't prioritize non-blank fields when merging clients. I am guessing the merge is prioritized based on which one was active last. But it makes more sense to see if a field is non-blank and default to that one even if it is on an older profile.
4 votes -
Customize what time slot add-on services time is added to
Being able to customize where additional time needed for an add-on service goes. Currently, the additional time for an add-on service goes under "duration." However this creates a problem when a stylists is double booking. For example: The base service is a full highlight. If the add on time is added to the "duration" then application time is too long, and then client #2 arrives too late. Further, then there is not enough time to actually do the deep condition service after rinsing the color from client #1. You cannot do a deep condition treatment before or during a color…
4 votes -
Sync Online Profile to Dashboard Without Requiring Online Cart Completion
Clients can create an online profile but if their online cart is not completed, it does not sync the online profile to the dashboard. It would be beneficial to sync this info so the business can market to clients who have interest but have not yet booked an appointment.
4 votes -
Booth renters ability to only edit their schedule
Would like to give booth rentes the ability to edit their own schedule without having access to everyone else's.
4 votes -
Newsletter Sign up for marketing
Have a way to embed a place for clients to enter their emails to be put on the marketing list
4 votes -
Support Team Logs
It could be very useful if, maybe on a monthly basis, we could receive a log or summary of all of the outreaches from our team to the Boulevard support team. It would help us to identify any gaps in our training, identify patterns, etc. It could even be anonymous, the goal would not be to get any of our team members in trouble, really just to identify where they might need more support internally.
4 votes
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