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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6946 results found

  1. For extra security measures when purchasing gift cards, a drivers license needs to be attached for verification.

    For extra security measures when purchasing gift cards, a drivers license should be required with a link provided to submit their driver's license that gets linked to their account with verbiage to include they will need to also provide identification at the time of their appointment along with the original credit card they used.

    1 vote
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  2. add voucher quantities to Voucher Liability Summary

    It's great to be able to see voucher values that are redeemed at the same or other locations and would be just as valuable to see the quantity of those vouchers as well.

    1 vote
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  3. Add prescription portal for providers

    Hi! I would like to suggest that you guys add some sort of portal to Boulevard to make it easier for provider's to create prescriptions.

    5 votes
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  4. Merchant account update confirmation

    We would like to be automatically notified of any merchant account updates / changes. This way, we do not have to reach out to support for a current status.

    2 votes
    0 comments  ·  Admin →
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  5. Self Booking overlay Webflow compatibility.

    We would like the self booking overlay to be compatible with Webflow. Currently, this is a limitation that makes the use of online booking not as seamless as it should be.

    2 votes
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  6. Resend forms after specific time frame

    There should be an option to resend forms after a specific time period. For example, a client should need to update their intake form every 6 months.

    3 votes
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  7. Sync Boulevard schedule to google calendar

    On AR I could sync my appointments automatically to my google calendar for a more complete overview of my day. This would be EXTREMELY helpful

    5 votes
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  8. Limit amount a specific service can be performed by Provider

    We would like a way to limit the amount of times a service can be performed by provider per day.

    For example, it would be helpful if a service provider can only do 3 deep tissue massages in one shift.

    6 votes
    1 comment  ·  Admin →
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  9. Have an option to have custom fees to be added based on $ or % of a service

    Having the option to have custom fees that apply to certain situations or services would be nice and allow a clean check out process instead of adding it as a service or product

    1 vote
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  10. Payment Processing Daily and Monthly Activity reports to add client name

    3 votes
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  11. when a guest books online it should ask for phone number or email and it will show if that guest already has an existing profile, so not

    when a guest books online it should ask for phone number or email and it will show if that guest already has an existing profile, so as not to create multiple accounts in database. there for saving all info and confusion

    9 votes
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  12. Advanced membership settings. Renewals every month but vouchers once a year

    3 votes
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  13. resources available for specific staff members only

    We use our resources for our rooms/stations. We have two members for each room and to keep them from accidentally double booking the station it would be beneficial to have it blocked off when people do online booking. Would be really useful to have specific people assigned to specific resources.
    We use resources for our rooms and typically have two people to a room.
    Example
    Resource 1 Staff A & B
    Resource 2 Staff C & D
    Etc.
    Much like you can have a service for a specific resource it would be great to have the resource usable by specific…

    3 votes
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  14. Additional information in reminder texts

    We would like reminder texts to contain (date, time, services, and provider). This way clients have more information at a glance.

    2 votes
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  15. Scrollable/Collapsible paragraph fields

    For long text in forms, make paragraph fields scrollable/collapsible so that they take up less space and are easier to scroll through.

    1 vote
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  16. Merchant processing reports PDF

    We would like merchant processing reports to be available in PDF as well, not just CSV.

    5 votes
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  17. turn off notification emails when clients cancel online

    turn off notification emails for main business when client cancel appointments online

    4 votes
    1 comment  ·  Admin →
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  18. Increase text usage limits!

    I upgraded my plan despite my onboarding/sales rep advising against it, yet I’m still using 4x the allotted messages for just a two-person salon. I can’t even imagine what larger salons are paying in texting fees. Considering I already pay for a phone number with unlimited texting through my carrier, it’s frustrating that Boulevard’s messaging is so restrictive for the price. If this doesn’t change, I will not be renewing next year. I am already paying so much monthly!

    2 votes
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  19. Spa vs. Medical - Separate merchant accounts

    Spa services AND medical services are two separate businesses. There should be a way to attach medical services to the medical merchant account and the spa services to the spa merchant account as some employees deliver services under both. Having separate profiles per employee especially when they don't sync is not efficient and creates problems.

    1 vote
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  20. Delay check in icon until client forms are completed

    preventing providers from taking clients back prior to receiving required documents for service

    4 votes
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