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6340 results found

  1. Notify staff when an appointment is moved from one staff member to another.

    Notify staff when an appointment is moved from one staff member to another. It doesn't make since that this wasn't already thought of and integrated into the program. We had a client moved from one staff member to a different staff members schedule and Boulevard did not notify the new staff member. As a result, the client arrived for their appointment but the therapist was not in the spa because they were unaware an appointment had been moved to their schedule.

    8 votes
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  2. Save your signature when you sign in so you don’t need to sign your note every time.

    2 votes
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  3. Prepaid Product Units - Commission Reporting

    If we can get operators in the system to tag in when they sell pre-paid units that would be great. As of now, and pre-paid units don't tie into an operator so we can't see that in the commissions reporting system.

    1 vote
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  4. customize online booking login

    The blue banner about returning clients logging in doesn't add very well to the booking overlay's design and I wish this could be in a different color/layout or allowed to customize.

    3 votes
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  5. Sort Forms alphabetically and allow that preference to save, instead of having to do it manually each time.

    1 vote
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  6. On the "Manage" tab

    The scheduling should allow you to schedule employees every other week recurring.

    1 vote
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  7. have a payment distribution report in the actual reports tab

    having a Payment Distribution Report that shows you all the payment types you've processed. You can see your total cash, check, and credit card transactions and other types of payments. Within the actual reporting tab. having to go to payment processing to see this report is just an extra step.

    1 vote
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  8. Having a combined report so that we do not have to access several different reports

    Having a combined report that is a more detailed sales report that includes a variety of report categories. It specifically includes the following:

    Sales Summary - shows all your sales for services, classes, packages, products, gift certificates, memberships

    Payment Distribution shows all the payment types you've processed in the software. You can specifically see your total cash, check, and credit card transactions, and other types of payments.

    Product sales - shows all your sales for each product

    Service and Class sales - shows all your sales for each service and class

    Employee sales - shows all your sales for each…

    2 votes
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  9. deceased client profiles

    Delete client profile after a client has passed away. That way there is no chance of accidently using this profile in the future if someone has a similar name.

    13 votes
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  10. Change membership reports so that they don't show under retail sales

    Please Please Please, make a separate section under sales summary for memberships or take them out of retail sales, its so deceiving looking at monthly reports and having memberships sales numbers in both retail and service. The reports are terribly skewed and we have to manually go in to subtract memberships from retail since they already show under service when the membership is redeemed.

    3 votes
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  11. Add Visibility Toggle to "Staff Roles" Field

    Add visibility toggle to "Staff Roles" field.

    We utilize this field as a workaround for creating commission reports. This was taught to us by one of our onboarding specialists. Unfortunately, the "Tiers" we created can be seen in the booking widget. Please add a visibility toggle so we can hide it!

    1 vote
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  12. Offer Organization

    Please please please please create a way to sort offers or put them in folders or something. It's absolute insanity after awhile with discount codes, influencer codes, adjustment codes... and it only sorts by recency. Sorting first, searching second (though that can be handled by a good ol' CTRL + F)

    8 votes
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  13. Allow resources to be booked even when they are not tied to a service.

    We have resources that may need to be used for specific clients for modifications (like breast pillows or support cushions) but we do not want them to be booked for every client who books that service.

    2 votes
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  14. CRM Tool

    A reportable field that our team could fill in with the next outreach date, a drop-down of why we need to reach out (rebook, membership, customer service are the general drop-downs that come to mind).

    Report on clients without a future appointment scheduled including name, home studio, last appointment date, type of service, dates of last outbound message sent and last inbound message received through Boulevard

    5 votes
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  15. Detailed time clock report that breaks down hours by job reason

    For employees with multiple duties/roles within the business. Time clock hours are currently cumulative despite which job reason the employee has clocked in for. In the time clock report, it would be helpful if the totals shown were broken down by hours per job reason.

    2 votes
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  16. Add the ability to have IOU invoices on a clients account

    Employees should be able to have an option to charge an invoice with the policy's no-show fee on it when they are cancelling an appointment for a client who did not show up or cancelling an appointment for a client who is passed our policy deadline for rescheduling appointments

    3 votes
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  17. sms

    Marketing (and if possible confirmation/reminder) SMS needs to be separated from dashboard. Sending out marketing texts to even a few hundred clients pushes all of your active messages down below all of the marketing. You then have to scroll through hundreds or thousands of texts to find the messages you were working on with clients. This makes me not want to use this very valuable feature within BLVD. Is there a way to filter, or move these to a separate area?

    1 vote
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  18. Can our neurotoxin treatment record keep pulling forward to the new treatment record? Because botox patterns often stay the same

    Can the previous neurotoxin treatment records pull forward to the new neurotoxin record? A lot of patients want the same injection pattern, or change small things, and that would SAVE A LOT OF TIME ON DOCUMENTING THE MARK UP of a patient if it just pulls forward and we can resubmit if it is the same or change the few changes and not have to document all over again as some peoples patterns are very tedious if they get a lot done and multiples areas etc.
    I use to use nextech, and we used that feature and saved us so…

    2 votes
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  19. Update commission settings

    Update commission settings: Allow further customization with the option of setting treatment commission to pay a flat rate fee vs a commission %

    8 votes
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  20. allow an option for clients to have to fill out forms once a year instead of just first visit or every visit

    some forms we would like to have clients update yearly. it would be nice if the system automatically did this as an option in the form settings

    138 votes
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