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  1. Charts can be easily accessible and not mixed in with forms

    8 votes

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  2. It'd be a great idea if warnings were surfaced before sending out a One Time Blast advising the user that these campaigns cannot be edited, or unsent once they go live so that users are notified that they need to check settings and their content over before launching a campaign.

    1 vote

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  3. Alerts if client/patient has a history of no-shows or cancels often.

    Ex. When we're choosing a reason, client canceled, client no-showed, if we're choosing the reason, if the system could recognize that as: "Hey, history of no -shows or one no -show", it would help prepare for that appointment.

    4 votes

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  4. Pop-up when their are Open Orders

    1 vote

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  5. Internal alert/pop-up for incomplete forms, similar to past due Memberships functionality.

    53 votes

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  6. As a medical practice having the date and time a patient signs a form or a provider signs a chart is very important. Currently, each record shows a time stamp on the computer but this does not appear when it is printed. Having this printed would be very helpful for any medical legal issues. Thank you.

    21 votes

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  7. As a medical practice a patient's DOB is required. Please do the following;

    1) Require Birthdate when patients book online for the first time thereby automatically pulling it into their Client Profile,
    2) Change the Birthdate Forms field so it does not automatically default to "Today's Date" on the mini calendar selector (many patients are clicking on Today's Date accidentally),
    3) Add a field that automatically calculates the Age based on Birthdate

    Thanks so much!

    268 votes

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  8. It would be helpful to be able to access forms in the check-in app. When several guests check in under a group booking with one number we have to build out profiles and forms and have them fill out one by one. If they put their number in it creates a walkin appointment and you can't tie the walkin to the the already scheduled appointment. If we could go to their appointment and access forms there in the app that would speed along the check in process when there are multiple guests.

    2 votes

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  9. It'd be great if the appointment tiles in the Front Desk view changed colors depending where the client is in their appointment process so that receptionists can easily identify what stage the client is in.

    2 votes

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  10. 1 vote

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  11. 1 vote

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  12. If a message/text we send fails to send to a client, we should get some sort of notification so we can re send.

    4 votes

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  13. Since we are charged for multiple segments if the message is over 160 characters, there should be a character count on the messages so we can be aware of how many of our allotted messages we are using at a time.

    5 votes

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  14. client records report is use for client analysis but adding primary location would be extremely helpful since it is not reportable anywhere. otherwise, we need to combine it with another sales report which produces blank "location" fields for clients who have visited more than one location in a given timeframe

    1 vote

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  15. Ability to see and redeem voucher from mobile application during checkout. Currently you cannot see a voucher even exists and could accidentally charge someone who has a voucher which results in a poor client experience.

    2 votes

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  16. Adding total stock tracking for individual items.This addition would provide a clear view of each item's total stock, including both product and resources for services. It would streamline stock management and improve decision-making on replenishment and resource allocation.

    1 vote

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  17. The business said the current service totals is misleading on the mobile app because it is a lesser number when vouchers are applied as those service as a discount to the service. The provider is however paid commission off the service list price. The % owed to the provider is not seen in the mobile app at this time making them think they have made less then they really have.

    2 votes

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  18. Auto save would help service providers maintain their progress as they complete charts without having to actively save draft and go back into the chart to continue.

    24 votes

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  19. The ability to checkout services without the services being performed the same day

    2 votes

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  20. The business is not a fan of Zapier and said Papply is much better and would like to eventually use this 3rd party company instead.

    1 vote

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