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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7471 results found

  1. Have more control over what staff are allowed to do with discounts at checkout

    4 votes

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  2. Option to have a month view of booked appointments/ availability rather than just 4 day or week

    3 votes

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  3. There should be a simple and efficient way to modify or update a service during guest checkout without needing to delete and recreate the entire service entry. Additionally, any changes made should not remove the corresponding block from the calendar view.

    14 votes

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  4. Currently, seller changes look like a a return and new sale, or like an exchange. We have "Staff Change" columns available but they add 5-6 additional columns to a report and still change the "refund" and "sale" lines. It would be great to have better indications that a staff change happened within an order to distinguish them from true returns or exchanges.

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  5. It would be extremely helpful if clicking on the “Returns” count for a product would open a detailed view showing exactly which transactions were returned for that timeframe.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  6. For services such as neurotoxin, it would be very helpful to have the option to check a box that would put “price varies” in the price section when booking a service.

    11 votes

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  7. It would be helpful if I could pause new client online booking for myself only and still allow my employee to get new clients. If I pause online booking for me it will not allow my current clients to book online.

    21 votes

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  8. 27 votes

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    3 comments  ·  Other  ·  Admin →
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  9. I need for appointment modification tracking and auditing capabilities.

    I find it dissapointing that there isnt tracking done on an appointment from start to finish. I need to be able to check for mistakes , See when a change was made , See who made the change. This will make it easy incase someone accidently messes up a book and may need tracking to back track.

    I am shocked this is not a thing. How do you excpect managers to manage appointments without a feature like this?

    25 votes

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  10. For many medical service providers, pricing depends on individual factors such as complexity, time required, and specific client needs. This is especially true in HIPAA-compliant med spa settings, where services are more technical than typical salon offerings and often require a personalized assessment before quoting an accurate price. A single listed price can be misleading, creating confusion or unrealistic expectations. To avoid this, we currently list all services at $0 with a note that pricing will be discussed during a free consultation. While this ensures clients receive accurate, customized quotes, it also makes checkout cumbersome since staff must manually enter…

    28 votes

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  11. Add functionality to edit staff schedules in bulk. i.e. copy one staff member schedule to another, adjust multiple staff member schedules at one time, etc

    13 votes

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  12. It would be great to be able to schedule a membership payment/ membership sale to be a date in the future - Instead we are having to track it manually and manually sell them the membership on the date we want it to start

    16 votes

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  13. It would be great for client vouchers and packages that they have remaining on their account to show up on their appointment and profile on the Boulevard Professional App. Our medical staff uses the ipads for charts and in appointments, but this info isn't available to see on the professional app for them to see. We can only see this info via the website

    2 votes

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  14. Wouldn't it be great if, when "copying from previous chart" for the same client, we'd be able to select a specific chart to copy from, instead of the latest one available?

    3 votes

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  15. If a service is scheduled for 2 hrs. and it only takes 1 1/2 hours, upon check out the appointment should shrink up and leave a gap. I am trying to coach employees that overbook time how they could get in other services and are wasting time and utilization of their day.

    1 vote

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  16. It would be nice to know who is signed in on the home screen such as initials next to the icon in the top right corner. This would be helpful for those who have multiple users using the front desk computer.

    1 vote

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  17. Enlarge tag icons so we can see them better.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  18. On the calendar view, when you click on the appointment, it would be helpful to see the date that the appointment was rescheduled, rather than the original booking date and rather than having to click into the appointment and having to view the appointment details.

    1 vote

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  19. when making a blocked time on schedule there is the opportunity to choose from weekly, monthly, yearly if you click that the event should repeat. would love the opportunity to choose daily as well.

    7 votes

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    1 comment  ·  Other  ·  Admin →
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  20. Clients need to have multiple tabs open to see their current appointments vs. booking a new appointment. Makes it hard to schedule/reschedule around their calendar.

    Would like them to live in one space to encourage ease of scheduling.

    2 votes

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