7099 results found
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Customizable post-appointment text message to warn about replying "STOP"
Ability to customize post-appointment text message to include language warning against fully opting out of all texts. Eg. "Replying STOP will block all future communication with this location."
2 votes -
Error Box for Unbookable Time
Having an error box / warning pop up when employees try to book outside of unbookable time (specifically when clicking "Select Time on Calendar" would be super helpful!! This includes booking during closed hours but also booking outside of employee's scheduled shifts.
For example- "The time you selected is outside of your availability. Are you sure you want to continue?"
3 votes -
Automated away text!
Ability to send an away text whenever we miss a phone call. This will help us capture missed clients + win-win for everyone, including BLVD!
2 votes -
3 votes
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Ability for a service to be booked with one or both resources in the same category
Ability to allow a service to be booked with one resource or another, or to have a service that can be booked with both resources.
Example:
BBL+Moxi = BBL-Moxi Machine
BBL+ClearSilk = BBL-ClearSilk Machine
BBL+Moxi+ClearSilk = BBL-ClearSilk Machine + BBL-Moxi Machine
BBL = BBL-ClearSilk Machine or BBL-Moxi Machine1 vote -
Need to save WIP notes. I'm often interrupted while making a notes and I have to leave that clients chart and I lose the whole note.
Need to save WIP notes. I'm often interrupted while making a notes and I have to leave that clients chart and I lose the whole note.
1 vote -
schedule color
On the appointment book - have the "schedule hours for the day" have the option of darker scale. We are having issues of seeing when someone is in the salon due to the colors being to light for behind the appointments. Possibly offer a dark screen scale as option
2 votes -
Text Communication
Please make a way that we can be alerted via the app that we have an unread text messages, so we can respond right away without having to log in. We are unable to respond in a timely fashion because we dont get an alert.
1 vote -
For forms - make an option for clients to "copy last form" data when a new version or annual update is needed.
If we make changes to a form that someone already completed, allow clients to select the option to pull data from previous form for the matching fields, meaning they only have to update for revisions. This would also be helpful for annual updates. They could pull the data from last year's form, then change as needed. Giving them the "option" could help solve the privacy situation because the data wouldn't be initially visible.
2 votes -
Flat Deposit Rates
Please make it possible to just require a flat deposit amount across all services instead of % !
6 votes -
Quick book links where we can send a an appointment time slot to patients to fill out.
We need cards on file for appointments so a quickbook link with the service and time slot already chosen would be awesome then all they have to do is input their info & card.
2 votes -
Uploading multiple photos at once
We upload at least 5 images at least per client and currently it was VERY time consuming to upload one at at time. Efficiency is everything!
14 votes -
Wait to check a client in until their forms are complete on ipad
We are having issues where our clients are filling their forms out and the providers are coming to grab them because they have receive the check in alert. It would be nice if it didn't alert them until after they have completed their form so they client isn't feeling rushed by the provider coming in to grab them.
1 vote -
Comment section in the appointment profile box
We would like a comment section for office communication available in the appointment box. Once you click on an appointment, a comment section for this appointment would be helpful.
1 vote -
1 vote
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client information
Stylists should be able to view all client information without being able to edit. Right now the only option to give employees access to phone numbers/emails is to also give access to edit.
1 vote -
Ability to see when a membership is in cancelled status with past due payments
Currently, membership statuses only reflect a single state at a time. This limits visibility into important membership history and lifecycle changes. For example, if a membership is in a past due state and the customer then cancels, the system only shows cancelled, which removes critical context.
Ask is to see an enhancement that allows multiple statuses to be displayed simultaneously or in sequence such as showing both past due and cancelled status within the membership.
1 vote -
Automatic Fund Removal Upon Dispute
When a client disputes a deposit that was used to fund their account balance, the system should automatically remove that corresponding credit from the client’s account until the dispute is resolved.
2 votes -
Net service/product/package sales should not include tips or at the very least you should be able to filter out tips!
It makes no sense to include tips in net sales if your team members receive their tips or a portion of their tips. That is not revenue - it's tips (totally separate). Why isn't it possible to remove this through a simple filter?
I've spoken to multiple team members (chat, chatbot, tier 1, and tier 2) and no one could understand or explain how this misleads the numbers. I was told it was a "simple configuration issue" and pushed off to the next person - only to waste an hour of my time trying to explain that a sale is…
2 votes -
Staff Service Assignment Report
A report that lists each service provider and the services they're assignable to, not services they have performed.
1 vote
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